My longtime ophthalmologist , Dr. Roat--a superb physician whom I recommend…read moreenthusiastically--recently joined this group. When I arrived for my first appointment with Dr. Roat at this office, the first and only thing I saw through the glass doors to the suite was the optical store. I understand that this is quite common; however I work in a helping profession myself and am very turned off by medical practices that feature commercial products. I want to be confident that my providers have no conflicts of interest.

I followed Dr. Mekel to your practice his previous practice. All the doctors I encountered are…read morewonderful. My issue is with the administrative staff. I am disappointed I cannot speak to anyone. I need to leave a message just for a simple question. This is very inconvenient for me. I had an appointment in August, and your office canceled it. You could not reschedule me for over a month. My appointment is next week. On Friday, September 26 I received a phone call to schedule an appointment. I needed to call you office, leave a message, and wait for a phone call to make sure my appointment, again, was not canceled. While I was on the phone verifying my appointment was not canceled. the person HUNG UP ON ME. This is very unprofessional. I wanted to ask her if I could opt out of the phone calls to schedule an appointment.

I have known Doctor Toyzer personally and as my Eye Doctor since my…read more previous optometrist passed away. The transition was seemless Dr. Toyzer made sure he understood all of my optical needs. My wife and i could not be happier with him and his staff. I highly recommend him and his staff \

Best eye doctor ever! Fantastic personality and makes time to listen to your eye care needs. I…read moredefinitely recommend!

SUPERIOR customer service. Andrew helped me through my rather difficult eyeglass needs. He went…read moreabove and beyond to make sure all worked out. Would give him 10 stars, if possible.

Highly recommend. I was traveling from out of the area. My glasses were damaged and I really needed…read morethem. Tim repaired... worked wonders actually. Spent about 25 min., couple of new parts ...all for no charge. I offered to pay and he would not accept. Also gave me excellent advice on bifocal vs. progressive lenses. If I lived in the area I would be a customer for life! Thank you Tim.

Saw Dr Risoli. From the door, everyone was really nice, up to and including Dr Risoli. Dr Risoli…read morewas super friendly and personable. I give 5-stars just on the fact that in one visit I'm seeing better now than I have in years! I have terrible vision, glasses are such a pain with everything I do. Over the years I've been working with other places and have never been able to wear just contacts. "We can give you up close or far vision but you're always going to need glasses with the contacts to see - which defeats the point. In less than 20 minutes I had contacts in my eyes and can read my phone AND street signs from down the road! Definitely recommend :-)

Doctors are great, front desk is great , then you get to the fast talking sales people at the end,…read morewho kill the whole client experience. Multi members of the family are patients and you have to question the charges each time.

I saw Dr. Michael Negrey for an irritated eye and I was very happy with his service. I also…read morecontacted the office on Monday because my daughter had eye irritation that needed support. Shirley DiRocco answered the phone and helped me to make sure that everything was going to be okay. We are very appreciative of all of the support that this organization has provided for us.

Rude and dismissive of older folks who need a little more time to express themselves. We miss Dr…read morenegrey Senior. Won't be returning.

Great place! The staff is very friendly, knowledgeable and make you feel comfortable when speaking…read moreto you.

The doctor and staff are extremely helpful, kind and professional. Dr Cohn took his time with me…read moremaking sure I was taken care of. He corrected the wrong prescription I had been using for 10 years from my previous eye doctor. The difference in prescription is huge and extremely helpful. The staff was so kind in helping me choose my glasses and when working with my insurance provider. I will recommend going to this practice to everyone in the area. If I could give more than 5 out of 5 stars I would for sure!

I've been coming here for a couple years now and my favorite optometrist has been Dr. Chad Edmonds!…read moreI've only had to come for standard eye exams and contact fittings, but I appreciated that when we were talking about my work and lifestyle Dr. Edmonds was even able to make suggestions about what settings to use on the computer to promote more blinking (helps with dry eyes). He went above and beyond by even doing the cost comparison for me when I was considering two contact brands, the manufacturer's rebates, and their in-office promotions. I also love that this practice has the option to text their staff, I do find that to be easier than calling because their phone lines are often quite busy. When it was time to order my contacts I had the option to order through the site Dr. Contact Lens or through them directly to save an additional 15% off. I've been a happy customer here and would recommend it!

My daughter was referred to this practice for vision therapy, the doctor was fantastic but the…read morebilling department and front desk staff was horrible. They did not return our phone calls, they do not answer their phone, they were unable to answer our questions when we did finally get a person on the phone, did not mail a doctor letter of medical necessity to our insurance company and did not inform us that our insurance was not covering the therapy. We ended up with months of unpaid bills that we didn't know we were responsible for. We are happy with the doctor but the billing and admin parts of the practice are a nightmare to deal with. We will not be going back to the practice and we have informed the neurologist that recommended the practice about our horrible experience.

I ordered two pairs of glasses two weeks ago, one of which was supposed to be sunglasses. When I…read morepicked them up, I noticed there were multiple mistakes--the sunglasses were made as regular glasses, and the frame was not the one I selected. What made the situation worse was the staff member's attitude. She was extremely rude and disrespectful. When she realized the errors, she did not offer any explanation or apology and instead blamed the lab, saying there was nothing she could do. I have been a customer at this store for four years, and she is by far the most unprofessional and unpleasant person I have encountered there. While another staff member was helping resolve the issue, she was complaining in the storage room. Overall, it was a very disappointing and unpleasant experience.

I was easily able to schedule my appointment online. When I got in, I was seen very quickly. Dr…read more Roe and the technician I saw were friendly and explained things well. It was a positive experience, and I would return.

Never rushed. Always helps you find the best glasses for your face shape I've been going here for…read moreyears and have always been a very happy and satisfied customer

They were very helpful and accommodating! My kid's frames broke and they found a frame to fit his…read morelenses. They were very kind and patient and while we waited, it was very obvious that they like to give each customer their full attention.