Wednesday - May 8, 2013 - 9:00 AM…read more It's had been three years since my last examination. My insurance company listed several optometrists/ophthalmologists in my area. I selected Jahnle because of convenient location, free parking, and yes, examination, and eyeglasses. Stacks of eyeglasses in different colors and styles were neatly positioned ahead as I entered the office. The office was eye-pleasing, properly lit, and well-appointed. The staff was professional and courteous. An assistant promptly completed a questionnaire as I provided answers about my health status. She applied drops for the standard Glaucoma and retinal examinations. The tests were conducted quickly and comfortably. Best yet, no sign of vision deterioration and no need for replacement glasses. The examining physician, Dr. Mekel, indicated that I would not need another exam for two years. Although glasses could be ordered here, he provided a prescription in the event I wished glasses manufactured elsewhere. A pleasant experience!

My experience today was good except for the receptionist after my appointment would not acknowledge…read moreme while she chatted on the phone. I had to stay for my new eyeglass prescription printout, otherwise I would have just left. I wanted to make a follow up appointment but she wouldn't address me to get it done. Too busy to do checkout.

Saw Dr Risoli. From the door, everyone was really nice, up to and including Dr Risoli. Dr Risoli…read morewas super friendly and personable. I give 5-stars just on the fact that in one visit I'm seeing better now than I have in years! I have terrible vision, glasses are such a pain with everything I do. Over the years I've been working with other places and have never been able to wear just contacts. "We can give you up close or far vision but you're always going to need glasses with the contacts to see - which defeats the point. In less than 20 minutes I had contacts in my eyes and can read my phone AND street signs from down the road! Definitely recommend :-)

Doctors are great, front desk is great , then you get to the fast talking sales people at the end,…read morewho kill the whole client experience. Multi members of the family are patients and you have to question the charges each time.

I ordered two pairs of glasses two weeks ago, one of which was supposed to be sunglasses. When I…read morepicked them up, I noticed there were multiple mistakes--the sunglasses were made as regular glasses, and the frame was not the one I selected. What made the situation worse was the staff member's attitude. She was extremely rude and disrespectful. When she realized the errors, she did not offer any explanation or apology and instead blamed the lab, saying there was nothing she could do. I have been a customer at this store for four years, and she is by far the most unprofessional and unpleasant person I have encountered there. While another staff member was helping resolve the issue, she was complaining in the storage room. Overall, it was a very disappointing and unpleasant experience.

I was easily able to schedule my appointment online. When I got in, I was seen very quickly. Dr…read more Roe and the technician I saw were friendly and explained things well. It was a positive experience, and I would return.

I've been coming here for a couple years now and my favorite optometrist has been Dr. Chad Edmonds!…read moreI've only had to come for standard eye exams and contact fittings, but I appreciated that when we were talking about my work and lifestyle Dr. Edmonds was even able to make suggestions about what settings to use on the computer to promote more blinking (helps with dry eyes). He went above and beyond by even doing the cost comparison for me when I was considering two contact brands, the manufacturer's rebates, and their in-office promotions. I also love that this practice has the option to text their staff, I do find that to be easier than calling because their phone lines are often quite busy. When it was time to order my contacts I had the option to order through the site Dr. Contact Lens or through them directly to save an additional 15% off. I've been a happy customer here and would recommend it!

My daughter was referred to this practice for vision therapy, the doctor was fantastic but the…read morebilling department and front desk staff was horrible. They did not return our phone calls, they do not answer their phone, they were unable to answer our questions when we did finally get a person on the phone, did not mail a doctor letter of medical necessity to our insurance company and did not inform us that our insurance was not covering the therapy. We ended up with months of unpaid bills that we didn't know we were responsible for. We are happy with the doctor but the billing and admin parts of the practice are a nightmare to deal with. We will not be going back to the practice and we have informed the neurologist that recommended the practice about our horrible experience.

I've been going to this optometrist since 2022. When I first walked into his office, I saw that it…read morewas neat, clean, and organized. I always show a smile in my face when I walk in. Whenever it comes to picking out new sets of glasses that I can think of, it gave me opportunity to choose from different glasses of any kind. Most of all, he is really good. If anyone in the Upper Darby community is looking for an eye doctor, I highly recommend this one.

I am totally satisfied with the Dr Kareha. I have been going here since 2014 and he takes his time…read moreand does a complete eye exam. My son and my daughter (who are in there 20's) have been here for eye exams. They don't particularly like the glasses he has, but he is great with patients. There isn't the rush and hustle and bustle like some of the larger chain eye glass places.

Dr Toyzer is extremely thorough along with using the most advanced technology for detecting…read morepotential eye problems.

Dr. Toyzer and his staff are excellent. He is extremely knowledgeable and keeps up with modern…read moretechnology for prevention and diagnosis of eye problems. He corrected a simple eye problem that a previous optometrist simply ignored and gave good recommendations for eye health. He's also a really nice guy!! I cannot say enough good things...the office is inviting and clean, everyone is very pleasant, a nice glasses selection, no long wait, and they clearly explained insurance coverage options when choosing between glasses and contacts. Highly recommend!

Great place! The staff is very friendly, knowledgeable and make you feel comfortable when speaking…read moreto you.

The doctor and staff are extremely helpful, kind and professional. Dr Cohn took his time with me…read moremaking sure I was taken care of. He corrected the wrong prescription I had been using for 10 years from my previous eye doctor. The difference in prescription is huge and extremely helpful. The staff was so kind in helping me choose my glasses and when working with my insurance provider. I will recommend going to this practice to everyone in the area. If I could give more than 5 out of 5 stars I would for sure!