They really the time to listen and learn about what I actually need. Loan officer was great and the…read morepeople in the branch are So nice!

I found the $300 direct deposit offer funny. They wouldn't waive a $30 fee for stopping an $8000…read morecheck that was lost in the mail though. Not even for a long standing customer with more than 2 accounts. So I recently opened another account elsewhere and redirected those deposits. So you won't waive a $30 fee but will pay $300 for new direct deposit customers. Once I am settled and comfortable my other accounts follow.

Mr. Arriavista answers my questions and did a wonderful job would recommend him as a CPA due to his…read morethoroughness and professional courtesy. Whew, I am so glad I was able to get an appointment on short notice.

Don't bother!!! I was hung up on when he thought I was trying to get free advice over the phone…read more I was trying to hire an accountant for a question I had with selling a rental property. This guy is an asshole!!

Unbelievably bad business practices since Jeff Kreyssig sold the business. My tax preparation fees…read morebasically doubled under the new management in 2024. I had a very serious family health crisis that distracted me from following through on picking up my taxes - and they NEVER contacted me directly to come to get them. I ended up paying for them to be filed in early April this year and was told they had been filed (paid 4-2-26, check deposited 4-7-26 - so three months ago). I got a letter from the IRS stating my 2024 taxes had never been filed. The person in the office checked and said they had not been filed - I was livid - because that same person told me three months prior that they HAD been filed. I called them (got no response) then went in to the office, related the latest from the IRS and was told the head guy was away on vacation and to come back next week. I called this afternoon (Monday) after the long holiday weekend - it was asking too much apparently that this major screw up on their part would cause them to handle this screw up on their part with priority attention. Talked to the boss who wanted to see a copy of the cancelled check to prove I had paid back in April! I did send images of the cancelled check and related bank data. Unbelievable that THEY needed ME to prove they had been paid - which they had been - isn't that =Business 101?!?!? Shoddy business practices and a complete lack of concern about their clients. I had my taxes done elsewhere this past year - got a call from the new accountant ON MY WAY HOME from dropping them off telling me they WERE READY to be picked up (this was on 4-07-26 - 8 days before tax day!) and they charged me $400 less that Padgett did the prior year for a return that had the exact same number of forms. I own my house and take the standard deduction - how the hell complicated is my return that they doubled the price. Do yourself a favor and go to Liberty Taxes in Wakefield.

Take your taxes elsewhere. This firm is no longer trustworthy under Wes' ownership. He is…read moredismissive, rude, and condescending. After acquiring the business, he increased the price for a corporate return by 30% without notifying existing clients. When I asked why this wasn't communicated, he responded, "I've been in this business a long time. I do pretty well and can be selective with the clients I accept." This attitude speaks volumes. Wes clearly does not value his customers. His lack of transparency and disregard for professional communication undermines the trust that is essential in any business, especially one handling sensitive financial matters.