Nick did an amazing job running a gas line for my bbq. He provided a quote quickly, did a phone…read moreconsultation and answered a bunch of my questions over email. He did a very clean install, ensured it was hooked up safely and did a check of my water heater as well. He checked the meter and painted the rusted piping from the gas company. He was in and out with his assistant and was extremely friendly. I highly recommend him for all your gas needs!

Warning: Do not hire this firm. Four years ago, the owner of this firm installed a gas stove in my…read morehome. He charged me over $1,100. This week, another technician who repaired the stove pointed out that a plate was not covering the electrical wiring behind the stove's kick plate. So, for four years, my family and I were using a GAS stove with exposed wiring just behind the kick plate. The owner came by today with a "colleague" to "investigate." His colleague admitted that a plate should cover the exposed wiring. Rather than admit this grievous oversight, the owner offered up this absurd explanation: Someone else removed the plate in the four years since the original installation. No one removed the plate. No one. Why would anyone do that? He also claims that he installed a shut off valve. I have asked the TSSA to launch an investigation. Save yourself the risk and trouble my family has unknowingly endured for four years. I urge you to choose another contractor. The owner will no doubt respond to this warning with denials and accusations. You can believe him if you want to but, if you do, you will regret it.

I recently asked a few question by phone about my Valor gas fireplace remote motor which had…read morestopped responding to the handheld remote. The fellow on the phone gave me reliable info. on how to remedy the problem due to Kirkland batteries being to short. I have used Marsh's for a wood stove installation and I have bought parts from them over the last 20 years! I can't recommend this place enough.

Nine years ago I bought a fireplace insert from this company. Recently I was concerned as I thought…read morethe fireplace was omitting fumes. I called the company and believe it or not the owner, Alan Baroey, came out the same day to check the fireplace. It had been so long since I bought the fireplace insert I was no longer in the system, and still he came across town to answer my questions. This is an outstanding example of customer service and I would recommend this company to anyone considering buying fireplace merchandise.

Great selection of mantels some unusual vintage piece. Our mantel and fireplace were installed 5+…read moreyears ago. We still go to Peter and his team for seasonal cleaning. Good value but the reliable service and expertise keeps us referring friends to them.

From the owner: We are one of Toronto's oldest and most respected fireplace retail stores with over 50 years of…read moreexperience in the Hearth Industry. We have in store demo units, mantels, accessories and offer complete installation and post-install services. Visit our downtown showroom, and let us help you create your next fireplace experience today!

I wanted to write and highly recommend Peter and Chimney Master. He is a real pro and even though…read morewe were out of his service area he agreed to take on our job to clean out a very plugged roof top dryer vent. But Peter did not stop there. He realized the vent pipe was disconnected from the dryer and lint had accumulated inside the dry creating a real fire hazard. He took it upon himself to open up the dryer and clean out the lint inside the dryer and also reconnect the vent pipe and secured it with a screw. Peter really only needed to clean the vent but being the professional that he is he went over and above. Importantly he did all this and did so being very fair with his pricing. You can't go wrong by giving Peter a call. Fair and Honest. We will be calling him again in future

From the owner: Lock-top damper…read moreinstallation. Dryer-vent r Eavestrough cleaning. O Full liability insurance. Great care is taken to keep your home clean and dust free. WETT certified inspections and cleanings available. Trust us with all of your fireplace and chimney needs.

Thank to Spencer for always picking up the phone and finding answers to my questions in a…read moreheartbeat. I'm very happy with my purchase of a Napolean fireplace and with the installation. Steven, the installer, has been nothing but a gentleman with an amazing attitude. He represents the business beautifully. I worked via the Newmarket location but I am sure they are all great. I would go back to Classic any time and recommend to my friends and family! Lydia In Ballantrae

Very friendly, helpful and knowledgeable. Lots of selection. Good prices. Not ready to…read morepurchase now but in a few weeks when weather gets warmer.

We have been working with this company (Satesh and his team) since 2015. Renovated 4 fireplaces…read morewith them (our previous house and current house). Extremely happy with their work. Very meticulous stonework, smart design, superb installation and workmanship. When installing stone/tile they use a smart air-flow technique that circulates the hot air out and prevents the stone/tile from getting hot. We've been very pleased with the looks, quality, and service. Highly recommended.

From the owner: Based in Vaughan, The Fireplace Specialist has more than 35 years of fireplace design experience…read more We design and install custom fireplaces, stone mantels, custom wall units and wood mantels. Visit The Fireplace Specialist online to view a gallery of our work. Give us a call today to arrange for a consultation with one of our design experts.

I had contacted A1 to inquire about a problem I had with my fireplace and Owen was quick with the…read moreresponse and provided great advise as to how to begin to address my issue even though his company was not the right company to address the replacement. I was very sat with the customer service that was provided. Thank you!

From the owner: A1 Quality Chimney has been serving the GTA for over 30 years. We do all chimney services including…read morecleaning, repairs and rebuilds, animal and nest removal and all maintenance. Call us for pricing.

I order a fireplace maintenance cleaning and starting of the gas fireplace. The technician arrived…read morewith parts. He told me that without looking he could tell me I needed this part. He had done hundreds of Valour fireplaces and knew what was wrong. Sadly he didn't even try to start the fireplace, he didn't know how to take the fireplace apart to clean it and also didn't know that it could be started manually. He only seemed to know how to unplug the box and plug in a new box. This would cost over 1,700 plus tax plus the 200.00 service call. I told him I was no willing and wanted the fireplace cleaned. He told me to run it with the windows open for 15 minutes for several days. Hard when you can't start it and not a safe or proper way to clean any fireplace. I complained and got no reply for the company. I give them 0 stars as they were a complete waste of my time and my money. Jackie

Technician arrived an hour and a half late without a word. Proceeded to take up 3 hours of my time…read moreyammering on about how crappy the new units he installs are and how lucky I am to have an older unit. He then suggested I opt in for $2400 in preventative maintenance to the pilot lights. In the end he charged me $400 for C02 tests I didn't ask for nor were they required. The office refused to refund full amount because "it's my word against his", all the while saying "we just want you to be happy"! Ha! Expert in name only.