Imagine being a single military parent new to the area, and tasked to attend a week long training…read moreout of town. Kidz R Us solved my dilemma and took exceptional care of my daughters. LeKeya was available immediately for an interview. She addressed all my concerns, and we worked together to come up with a plan of care. She kept me informed with frequent updates, accommodated meal plan requests, and maintained my daughters' routines. The most telling factor of great service was how happy my daughters were when I spoke with them. You can rest assured with Kidz R Us that your kiddos are in competent, professional hands!

I am so grateful to have Kidz R Us' service available to me! Keya (the owner) is so professional,…read moredependable, caring, and warm. Your kids will not be bored when they're with the Kidz R Us staff. I certainly felt like I could breathe more easily knowing my son was being cared for with Kidz R Us staff. I couldn't recommend them more highly! Thank you so very much for being there for our family!

The owner was very responsive in the beginning- almost too annoyingly responsive, and charged me…read more$650 to find a nanny and I never heard anything back after I paid it. I reached out 2 weeks later via email and it took Michelle 1 week to respond and she promised a candidate by that weekend. Another 2 weeks went by, never received a candidate or an update, so i emailed her again. Again, she promised another candidate by that weekend. Another month went by (so now this is two months without any candidates), i reached out again and no response. It has now been 4 months since i paid the $650 fee and she has not responded to any of my emails or returned any phone calls/messages. Would not recommend this company as it was clearly a scam. Also- they only take payment via Zelle, which should have been my first red flag.

Needed a one time nanny. I communicated with Michelle via email and telephone over a few days, who…read morewas able to answer all of my questions. The nanny i was placed with was excellent. Overall, pleased with service provided.

The ladies at The Nanny Network were very helpful during my job search! Although I ended up coming…read moreto a conclusion on my own, Katrina walked me through the process, followed up via email with me, and took the time to schedule reference checks with her colleagues. Overall I had a wonderful experience with them and if I find myself job searching in the DMV again I'll surely head to The Nanny Network first! I highly recommend them to any nanny or family who may be searching and would like a bit of help!

If you want to book backup care and have nobody show up - no call, no email, nothing - and then be…read moreleft with no childcare for the day, this is the nanny service for you! I also called and - you guessed it - no answer! Unprofessional doesn't event begin to explain it. I'm hope the nanny who was supposed to come to our house is ok and didn't get into some sort of accident or something. But there's no way for me to know if it's that or that we were just blown off because, again, no communication.

EDIT: This company would rather argue their justification…read morethan just make corrections. My review remains with one agreed correction: 8 night nannies were not hired, we started the process of hiring 8 that fell through at different points like dropping contact/no shows. As an SBO myself I would never provide a negative review unless absolutely warranted. I did see another review where a customer allegedly felt Faith made some between-the-lines implications for leaving a review and I see where they would think that as Faith reached out to me about this review in a very threatening manner, stating they are noting this record and it may violate Yelps content/ privacy standards and apparently has asked for its removal. Yikes! *END EDIT Absolutely avoid this business at all costs. They have you pay your entire contract upfront - which is almost unheard of. The rate is nonrefundable, even if they do not provide you services. I'm out over $2k because we cancelled our contract early after 8 no-show night nannies. 8 times their employee either didn't show up or cancelled hours before. The last night nanny that called out day of service even contacted us saying that if we get a refund, she doesn't get paid. The company lied and exaggerated issues for no shows to make it more justifiably (as seen in the text attached). The nanny called us night of the accident saying she was fine AND she was on a flight for a trip the next day. Faith called it a "near deadly accident". Disgusting business dealings. Not only are they lying, but also putting them in such a desperate situation where the nanny is forced to reach out to the customer and guilt us to not taking a refund (second pic). We've since found another company to work with and they have been amazing, reliable, and professional.

Wife and I tried to use this service to hire a night nanny. They wouldn't give us a straight answer…read moreabout whether the providers they contract with are vaccinated. Eventually they did tell us that they don't and can't confirm that. The candidates we were connected to seemed great, but the interaction with the agency left a sour taste in our mouths. We felt like we'd be given the runaround whenever we had a hard question for them, which isn't a good way to start off. Leaving this review just so people know the agency believes they can't confirm vaccination status of its providers or require that providers be vaccinated. The founder said very few people get the flu shot anymore - big red flag! Edit: Since leaving this review, the company has contacted us implying that our negative review might come to the attention of our employers. I'm curious to see their response! What an experience. Buyer beware. Edit 2: Their reply here says they never said they'd contact our employers. Here is what they said, verbatim: that we would "receive a public response from us where it's discoverable by your employer and anyone else that may want to help your family in the future." We're smart enough to read the implication.

I was really happy to find someone that I could trust to help me make good child care decisions,…read moreeven when I didn't think I had many options since I am so picky. She noticec of some things I didn't even know about and she was really fast with responding, which I like since I'm in meetings most of the day. I'm so grateful I got a few things crossed of my list just in time for the new year.

The professional and courteous service was above and beyond what I've received from other agencies…read more I've since recommended Ms. Jessie Marie to family, friends & colleagues.

Desperate for a few nights of sleep in the early days of preemie baby coming home from the NICU,…read moreTeresa connected us with Njomeh. We were understandably nervous to trust someone else to take care of our fragile little one, but Njomeh put us at ease. She has a warm, loving energy that helped us relax, and our little boy loves her. She's also super prompt and reliable. We'd recommend her to anyone!

Our awesome baby showed up 50 days before his scheduled due date. Needless to say, we were totally…read moreunprepared and caught off guard. When we finally got him home, we realized we were overwhelmed. We called Overnight Newborn Care and they set us up with Claudine. She has been nothing short of a miracle. We can sleep through the night now which gives us the energy to finish our cross-country move (which was supposed to have happened BEFORE the baby came, but nooooo - yikes!). They explained everything in detail and were sensitive to our concerns about safety and care for a premie. Claudine is super sweet and has been so reliable, we actually don't want her to ever leave. She has been with us for almost 3 months now - 7 days a week - without incident! So, yeah, happy parents here. Highly recommend.

Ms. Fazi has had my son for the past year and a half and we could not be more grateful to have her…read morein our lives in such a pivotal time. She loved my son like her own and was always happy to send me updates and chat with me at drop off and pick up. When my son was having trouble with feedings we could discuss plans, try different bottles. She did everything to get him to take a nap even though he's a notoriously bad sleeper. She has cared for not only him but my entire family as we navigate new parenthood. I am thankful for all the time we've had and will be sending her updates as he starts preschool next month and hope to send my next child to her as well. Cannot recommend her enough.

My daughter has been with Scottsbury Daycare since she was 6 months old…read more Ms. Fazi takes the best care of my daughter like she were her very own. Every morning when I drop off my daughter she almost leaps into Ms. Fazi's arms with the biggest smile. As a single late in life and first time mom, Ms Fazi's loving guidance and support with my daughter has been invaluable. I see the positive influences of Ms. Fazi's child-care in my daughter every day. Scottsbury Home daycare is a clean, safe and welcoming environment that I am proud to send my daughter to during the week while I work. I will be forever grateful to Ms. Fazi for being in our lives.