I don't typically review non-restaurants on Yelp, but this is a warning to people considering this…read moregym- get your cardio by running the other way! From the sign up, being haggled & pressured into signing three year contracts & paying $45 a month while other people are getting $30 one year contracts, it's unsettling to feel like you're simply being preyed on by salesmen, as opposed to joining somewhere interested in your health & fitness. They lure you in with offers of trials, then only giving them to you after you sign a contract, which is hardly a trial. Nor will you know of the extra annual fee they'll charge you for "upkeep"... Without any actual upkeep. The tour you'll get seems fine enough, but they never take you close enough to show you that half the cardio equipment is outdated or out of order. You won't be taken far enough to see the filth (pictures posted) of the locker rooms that get only the most basic of cleanings. If you come in Dec/Jan, you'll see new padding put on equipment, but they only do that for the New Years rush. The rest of the year, things are left run down & often falling apart. And don't bother taking to management or employees about anything. They're busy selling, hitting on the nearest young girl, or simply not knowing. Outdated equipment, things rigged to stay together instead of being properly maintained, and a general filth that flies in the face of "health." For a health & fitness club... This gym is neither healthy or fit. I would have left multiple times in the last three years if they would have let me out of my contract. Don't pay premium gym prices for a run down hole of a gym. We have better options.

The worst gym in America! Do yourself a favor and stay away from this place. Not only do they have…read morecrappy customer service, but the gym is disgustingly dirty. The men's locker room always has a urinal that is "out of order", bathroom stalls that are broke, the sauna is dirty, the whirlpool is always broken, and broken treadmills. I always tell anyone that wants to become a member of a gym, don't even think about Premier.

Great staff. I highly recommend this location over neighboring gyms, including fellow PF locations.read more

FIND A DIFFERENT GYM STAFF HERE ARE HORRIBLE CARLOS WILL DEFINITELY CANCEL YOUR TANNING…read moreAPPOINTMENT! If I could give is a zero star I would Carlos the manager is absolutely rude and makes up rules as he goes! I walked in made a tanning reservation and began my work out 10 min till my tanning time I walked outside to grab my eye protection and walked back in to tan told them my name and they informed me they canceled my tanning time because I left the facility! I was not late I had 5 min till I could tan! I informed them I simply forgot my eye protection and was gone for a simple min to go get them! They lady said your appointment time is still open if I wanted to reschedule as I'm rescheduling my appointment Carlos said that was nice of you to tell her if it was me I wouldn't have allowed it! So I asked if it was in my contract stating that I couldn't leave the building and come right back cuz I forgot my eye gear and he couldn't tell me if it was or not I have read the policy and nothing stated that you can't leave to fetch something from your car! This has happened to me 3 times and he still can't prove it in writing what there policy is! Carlos informed me that I need to tell them why we are leaving the facility if we are returning and I simply informed him he's not my adult and I do t have to report to him if I'm not canceling my tanning time so he went ahead and canceled my second reservation for a tanning bed and said you will not be tanning today! It's just a bad experience all the way around the staff make rules as they go so I strongly recommend you go find a better gym like I will be doing! Note: I told Carlos I would be calling corporate and tell them what happened and he simply responded with go ahead because they will send it to me so it won't change anything

Came from San Leandro, California and LOVED IT. The place was clean and it had the best gym…read moreequipment I've seen at a gym. I was able to have one of the best workouts for a long time.

I already knew that this location doesn't have a preacher curl rack but I just looked around and…read morerealized it doesn't have a cable curl either. Who does that?

This was my first time doing CrossFit, and I was very nervous. I was welcomed with open arms…read more Helped me with the workout and what I needed to modify to complete the movements properly. Very knowledgeable, helpful and friendly. They have a great kids program too. Highly recommend this small business.

This a great gym and I enjoyed my time there. I was in town for work and needed a place to…read moreworkout. Chris was inviting and extremely accommodating. I was able to get my workouts in with no problem. This facility is well equipped and very clean. If you are in Springfield, I highly recommend you give this facility a look. You won't regret it.

Was supposed to do a rubber duck race and they changed the time and do not notify anybody This…read moreplace is awful do not go

I love going to the ymca. Great water aerobics class, love deep water running class and also love…read morethe silver sneakers workout class. What I don't like is all the bathrooms need a deep cleaning. They look like they have never been cleaned. They said they're cleaned three times a week but they don't look cleaned at all.

Not great. The staff is pretty lackadaisical. There isn't much in the way of exercise equipment, so…read morethere's often a bottleneck at the only bench press or only incline bench. Only one leg machine. The staff spends most of their time sitting on their butts and staring at their phones. Management seems to be nonexistent. On the plus side, there are plenty of free weights, and it's a lovely facility. I just wish it were run better. Cancelled my membership and moved to another gym. It took 3 tries to cancel my membership.

I feel so strongly about supporting businesses and ventures in and around town. My husband and I…read moreboth grew up here and we love the sense of community and trust--it's so important to us. When the Community Center opened (even though the prices are incredibly high) we were so excited to join! We have had a multitude of issues with the facility: *The hours are such a joke. A lot of people need to have a facility open LATER THAN 5 or 7 PM on the weekends. *Management is unfriendly and distrusting. We were accused of duping "the system" when our autistic cousin came to spectate us and was seen "using the facility without having paid to do so". The average age of our group when we come to use the facility is 35. We aren't trying to "cheat" anyone out of money. When a young woman with a mental handicap is running around trying to discharge energy for a few minutes, I don't believe it's cause for alarm or accusations of deception. And we are all otherwise paying members/customers. *Management is uniformed and fickle when it comes to "policy". *There needs to be a DESIGNATED AREA FOR CHILDREN so that when paying members need a court to play on, we aren't turned away because "there's no other place to take the kids." *I don't want to pay exorbitant amounts of money to lose out on the already trifling hours on the weekends to "WOMEN'S ONLY" gym hours. *Spectators should absolutely be allowed into OUR COMMUNITY CENTER without having to pay money, especially elderly community members. Not only are they now being charged to watch private events, they're being charged the EXACT SAME PRICE as someone that has to purchase a guest pass to actually use the facility. Does this honestly make any sense? *Guest passes are ludicrously over-priced at $10 a day.

I went in a week ago and asked about what forms of martial arts they teach. The lady at the counter…read moretold me and all i said was i didnt really care for Tae Kwon Do. Today i went in to watch some demos cause i wanted to enter my daughter into their program. The lady from the front counter came up and told me to leave cause i was there last night talking "Shit" about their artform and i needed to get the hell out. Im a Born again Christian with many artforms under my belt. I tried to tell her that shes mistaken and I wasn't there last night. The instructor came off the mat and became hostile with me. Please beware of this Dojo. Treating a potential new customer the way they did shows no discipline. And they did it in front of children. I walked out peacefully and the instructor kept yelling at me from inside his Dojo as i proceeded to walk down the front hallway of the Upper Valley Mall toward the exit.

From the owner: Kids Martial Arts, Youth Martial Arts, Adult Martial Arts, Physical Fitness, Self Defense classes,…read moreBully Self Defense, Black Belt Club