My family and I would like to take a moment to recognize the owner, Dawn, of Westside Cleaners in…read moreMiddlebury, CT. She went out of her way for our family during this covid crisis. She made daily deliveries of much needed necessities and food from local restaurants. She even offered her services at the cleaners for any of our dry cleaning needs. Best in the business, and you don't find kind and generous people like this too often. Please support this wonderful establishment as they do so much for the community!

Unreliable service and extremely overpriced. Take business elsewhere. I went to get my daughters…read moreprom dress adjusted and they're prices were ridiculous

She hemmed my black sequin pants for an important party! I wanted her to tuck the waist also, she…read moresaid NO! It didn't need it! (I thought I was the Customer) anyway, pants were way too long still & kept falling down at party, as they were too big in waist! And I actually tripped twice on hem and fell and busted my bad knee and had to get another Cortisone injection for the pain & swelling!!! All due to this seamstress not listening to my requests! And when I called to ask for my $35 REFUND (ALOT FOR S HEM!) she ignored my request!!! I'd say UNPROFESSIONAL BUSINESS LADY, wouldn't you???

excellent tailor able to remake a gown or reconstruct s mens suit. a true tailor…read morerates are no more then what other shops charge but she knows what she is doing

Perfect hem on my formal gown and ready earlier than promised. It was a very reasonable price too!read more

I would strongly caution anyone considering Stitch on Main for wedding attire or alterations…read more Our experience involved significant and repeated errors across both suits and dresses, along with extremely unprofessional behavior leading up to the wedding. Suit Issues: * All 9 rental suits arrived in the wrong sizes due to incorrect measurements taken by the shop. Several groomsmen recognized the measurements were off at the time, which is why I proactively provided correct sizes in advance, yet the suits still came in wrong. * Both fathers' purchased suits were also incorrect (pants several sizes too large, vest too small). * The groom's suit had to be purchased elsewhere days before the wedding after multiple failed reorders. * Most notably, one groomsman was given the wrong suit color entirely (the groom's color), which was only discovered on the wedding day. This is clearly visible in photos and should have been caught prior to pickup. * Groomsmen had to make multiple trips to the shop due to ongoing errors and limited business hours. Dress & Alteration Issues: * My bustle failed within an hour, forcing me to hold my dress for the remainder of the night. As shown in photos, I had to physically hold the gown to keep it off the ground, which made dancing and moving around uncomfortable and even left marks on my arm the next day. * The cups in my gown were not fully sewn, and a strap was sewn on twisted. * A visible tag showed through my dress, which I had to cut out myself on the wedding day after it was dismissed by the owner during my final fitting. * My maid of honor's dress was altered so poorly it was unwearable. * Additional bridesmaid issues included incorrect hemming, poor fit adjustments, and repeated zipper failures. Customer Experience: * When I came for final pickup, I was met with aggressive and confrontational behavior, including raised voices and items being slammed, bringing me to tears just days before my wedding. * Despite clear errors, I was told I would be charged for reorders caused by their mistakes. * After the wedding, the shop refused accountability, declined refunds, and instead contacted a groomsman directly rather than addressing the impact on us as the couple. As a group, we spent over $3,000, and the experience was stressful, disorganized, and far below what should be expected for a wedding vendor. Mistakes can happen, but the lack of ownership, professionalism, and resolution is what makes this experience especially disappointing. I hope this feedback is helpful for both the business and future couples planning their wedding.

Maria does not clean her work area for customers to try on for fittings. She also will make many…read moreexcuses for not getting the work done. I'm not sure why she is even in business.

Absolutely superb! I went there for last minute fixes on my gowns, and the owner was so kind and so…read moreconsiderate that she not only took on the challenge, but she did so splendidly and at a reasonable price too! By far this is my favorite place to get alterations. ;)

They will take on the alterations and will be done by next Wednesday. They are very nice people to…read moreconduct laundry and alteration's. Plus they have a friendly dog to greet you.

I stopped in after getting may nails done , since it was one parking lot over. I was greeted and…read morestaff was pleasant. The turn around time was very fast , even though I didn't need it right away. But the option is available. Fast forward I picked up my items which are very expensive pieces , job well done ! Pricing is fair and affordable. Good service , I'll be returning.

I came in like a hot rocket with only a day or two till a wedding, she took all my extra addons to…read moremake the dress what I hoped for. She brought it in, shortened it and added shoulder pieces to stand out ( I provided). All while she offered suggestions to make sure it fit the best. I absolutely loved my dress that day! Thank you!!!

I needed a jumpsuit shortened but that meant taking it off from the waist rather than just hemming…read moreit from the bottom. Sandy did an excellent job. The work was done quickly and the price of $40 was reasonable. I would definitely recommend Sandy for any tailoring needs.

Absolutely wonderful and quick. Needed a dress altered (cape changed, hemmed, taken in, etc.) for…read morethe weekend. She was able to turn around my dress in a pinch! Thank you for a beautiful job!

Wonderful work on altering my wedding gown! Reasonable prices and the work was completed on time.read more

Nena was nice and the services was done quickly. Why? Because she rushed it. Very very disappointed…read morewith the quality of her work. I should have bought a clothes from a Goodwill store and send it to her to see her works. I spent $$$$ to invest in a great quality pants, but she ruined both. 1 pants forgot to insert back the loop hole, and the other pants were adjusted un evenly which me it looks so ugly in the back. She didn't even adjust the belt loop hole to make it looked untouched. She obviously did the shortcut. Am glad i was able to get back my 2 linen shorts which is supposed to be next in the line. I don't recommend this Tailor at all cost.

Absolutely worth it. Hemmed pants and tapered the leg. Even tailored my jackets so they properly…read morecompliment my body style. She even repaired the pants that were improperly tailored. Seams were straight and even kept the creases in the pants, which a lot of tailors forget to do. Once she's done you won't be able to tell that alterations were even done, the thread used and pattern all matched! Do not be afraid to bring your garments to her. She has the experience and provides such a quality product. She is a sweet lady who has a heart so big that she cares for her mother daily while working from home. Support your local neighbor. I promise you won't be disappointed.