I had just purchased a dress online for my vacation. When I tried it on it was loose in a few…read moreareas. I brought it to Family Tailor Shop and needed it back within 3 days. My dress altered on time, and it looked and fit great! It cost me almost the same amount as the dress, but it was worth it.

I needed a pair of slacks tailored pretty quick and I also am not around from here…read more Rosa the owner absolutely took good care of me and rushed it right away. Love that small business go out of the way to help out. Highly recommended!!

I've been a resident of Brookfield for over 20 years, and my husband and I were loyal customers of…read moreShipShape Cleaners for many of them. Unfortunately, things changed dramatically after the store came under new ownership, and we no longer patronize the establishment due to the disappointing customer service we've experienced. In January, I brought a pair of white linen pants to their second location--Ying Wah Laundry at 411 Main Street in Danbury, CT--to be laundered. To my surprise, they were sent to ShipShape in Brookfield for dry cleaning. I didn't need them until May, since white linen isn't exactly winter attire in the Northeast. But when I took the pants out to wear in May, I discovered the RL gold buckle was missing. I returned to the Main Street location and was informed that the pants had indeed been sent to Brookfield. I raised concerns about both the missing buckle and the poor quality of the cleaning. In June, I visited the store twice and was told the owner would contact me--but she never did. July arrived with no calls, no updates. I returned yet again and asked to speak with the owner, Arpi. I expressed my frustration, and she promised to look into it. Once again, she assured me she'd call me back, and once again, I heard nothing. On July 14, a staff member finally called, telling me to pick up the pants--but she didn't clarify whether they'd be in Danbury or Brookfield. Assuming they'd be at the Brookfield location, I stopped by, only to find they weren't there. I'll now have to make yet another trip to Danbury to retrieve them. To make matters worse, I've received voicemails from Arpi that are harassing in tone. She insists I wore the pants; despite the poor job her store did. She outright refuses to replace the buckle or accommodate my request. I've never experienced such unprofessional behavior. To anyone considering using this cleaner: beware. What was once a dependable business has turned into a nightmare. Sadly, while Arpi may be chasing the American Dream, what she's offering the community is anything but.

I had a very last minute fashion emergency and Ship Shape was so helpful with getting my dress…read morehemmed and ready for a formal event THE SAME DAY! I would recommend them and thank you so much

In the wake of my father's passing 3 days ago, 95% of customer service has been absolutely…read morewonderful (Social Security, credit cards, funeral home staff). One Stop Cleaners is the exception to that rule. On top of hanging up on me once, the staff member here turned me away exactly 7 hours after sending me a text that said my dry cleaning was ready. In person, when I handed the girl my ticket, the staff member said verbatim "You just called me on the phone. I told you to come back tomorrow." Mind you, my dry cleaning for my father's wake and funeral was sitting on the rack directly in front of me. I will spare her from stating her name publicly in this review. Shame on you.

The staff at One Stop Cleaners New Fairfield is always friendly and thorough. The on-site Tailor…read moreservices are convenient and well-executed. They even completed a much-needed repair on my granddaughter's stuffy that lost an arm! Thank you.

Great for tailoring! The lady there tailored my wedding dress and my whole wedding party perfectly…read moreand for a good price. Apparently she went to F.I.T. Highly recommend!

Bought a new comforter and had them clean it. Not only did they ruin the comforter but failed to…read moremake good on their faulty work. They claim to not use color altering products but here is proof they do. Not only did they ruin this but they intentionally hid it in how they packaged my comforter when I picked it up after the initial cleaning. They intentionally hid the stain in the folds and denied any fault. It was literally brand new out of the store. I would never use them shady, unethical, and no accountability.

This family-owned business just gets it. They handle all of my dry cleaning perfectly, and have…read morebeen very helpful taking in a few dresses that were made from challenging fabrics. Added bonus - everyone who works there is super friendly!

It was a number of years ago when this was my dry cleaner of choice. Then one day after bringing…read morehome a number of just cleaned shirts, suits and ties I noticed that tie that had a stain on it and was pointed out to an elderly gentleman who placed an orange tag on it and noted it on the slip. Upon picking up the dry cleaning and casualty asking the same guy if they were able to get the stain out rudely and loudly proclaimed that "they did not have the time to check results." I in turn, just as loudly stated that I wouldn't expect that to happen except that it had already supposedly been cleaned once- as noted in the slip in his hand- and yes I do not expect to have to return items to be done twice, and I do expect someone to look. That was the last time I used these morons. It was a long time ago and hopefully he is dead by now.

I like this laundromat in that the equipment is all new, it is not usually crowded, the staff is…read morereally nice, it is (IMPORTANT) well-air conditioned (I am a winter girl and I strongly dislike the summer and the heat) -- but there is one MAJOR issue with it -- no matter what washer I use there -- and I have sensitive skin and use unscented, dye-free detergent, and my clothes always come out smelling like weird perfume. I've actually been unable to get the smell OUT of some clothes so I stopped going there, because it smells like old lady perfume or something and is strong. Once, I did my sheets there and had to re-do them all, because my bed smelled like a herd of old ladies or weird white ladies with bad taste from department stores were sleeping in it. I used to always go to the other one on Main Ave. -- which has a severe lack of washers because the staff uses them and does not care if there are none for customers and will let stuff sit in dryers for a considerable amount of time, even if people are waiting to use them. They suggested East Ave, and like I said, great facility, great people, but I don't understand the perfume smell. If it happened once, I'd not complain -- but it happened more than once, and I really don't like the time waste of doing laundry as it is, so having to do it twice is just painful to me. Maybe they'll look into it. I know I have a bit of a wolf nose, but it IS strong and my husband noticed it, too, since I never smell like old white lady.

Worst laundromat ever. Their machines are faulty and they…read moredon't refund you when their machines don't work.

Always friendly woman there working and keeping it clean. Free soap if you need it. Popcorn, coffee…read moreand sometimes some other goodies available to snack on while you wait for your laundry.

Toller Betreiber, die Wäsche ist sauber. Wahnsinn Service, es gibt einen Café, Popcorn free WIFI…read moreund saubere Toiletten

Staying mainly on the west side of town, I usually go to the Kohl's in Brewster if I have some of…read morethat sweet, sweet Kohl's cash burning a hole in my pocket. But since I needed to make a Costco run (and I'd mentally prepared myself for it) I decided to visit the east side Kohl's off of Federal Road. After this one-time experience , I think I'll stick with the one in Brewster. The outside of the store is kind of messy and looks like it's not maintained....it could literally be abandoned and you wouldn't tell the difference. You walk in and it's a standard Kohl's, only more tired and flatter. I know that may be hard to picture but when you go to the Brewster Kohl's and walk in, there's always a bright, seasonal display that is very welcoming and puts you in the mood to shop. Here, it was just a mess of carts haphazardly sitting around in the entry and some luggage that I wasn't sure was on display or was just waiting to be stocked. The selection was okay and they had stock, but there were a few areas that it looked like stocking had started but then been abandoned halfway through. Like boxes and carts and ladders just sitting in aisles and between racks. Not a big deal and maybe they're gearing up for back to school but just a little messy. What was the least appealing thing about this place is how long it takes to check out. We were the second people in line and just wanted to purchase one pair of swim trunks. It took a long time and there were no self service options such as they have at Brewster. Some dude had a complex return apparently so it took three cashiers several minutes to resolve that while the line kept growing. Then when we got to the cashier, he seemed really burnt out, which I can get and I empathize with. So a self-service option would have been quicker and a better experience. Anyway, the key takeaway from this review is that if you're in the greater Danbury metro area, take a ride on 84 West to Brewster and check out the Kohl's near the Southeast train station.

rude staff, seem like they hate their job. won't be back . maybe they need training on how to…read moretreat customers.