My doctor is Dr. Sonone and he has definitely provided me excellent care and follow up after…read morevisits. The nurses are all wonderful and I have gotten to spend plenty of time with them. Catherine (RN) has done several infusions and does excellent work. Lauren is Dr. Sonone's RN and she has been great to work with as we have dealt with insurance and prescription issues successfully. I will say that everyone from the front desk, lab, support staff and my medical team are wonderful and they have all earned my trust and dedication. No easy feat and they have my respect.

The receptionists are friendly and helpful, providing both online check in and paperwork or…read moretraditional pen and paper for those who aren't as tech savvy. The doctors are caring and attentive, listening to your concerns and accommodating to what's most beneficial for you long term. There is literature available throughout the clinic for living with your diagnosis, support groups, and prescription assistance.

Found everyone friendly, helpful, knowledgeable and did an excellent job caring for my child.read more

So I helped bring someone to make their appointment here. I would say that this place is very…read morewarm, welcoming, and helpful. The nurse that assisted the doctor, Brionna Beals, was very helpful, funny, and down to earth. The staff gave a patient-centered care that is very appreciative. They gave suggestions and were willing to hear my friend out while discussing his medical history and what has helped in the past. The doctors name is Wendy Powell. She was also very attentive, helpful, and great with giving recommendations while assessing anything that needed urgent attention in case she needed to make any calls for him.

If I could give it 0 stars I would. You're already sick, so you don't need the drama. If you would…read moreprefer kind receptionists, quality care, and a shot at getting your prescriptions sent in, do yourself a favor and go somewhere else

Do not use this place as your PCP. I did, and they have made me regret it. This place is…read morecompletely disorganized. The front desk workers are hostile and rude. My PCP was off on the day that I needed her, so I had to see an urgent care physician instead who was heartless and difficult. I had to jump through hoops to get the medicine that I needed. People who are sick and in pain don't want to be lectured or ridiculed. Go somewhere else.

had gone to the Winchester location and was told to go to Cordova location, after checking in and…read morewaiting for Ober an hour, was told no xray and would have to go to Desoto minor med?? I had already wasted 2 hours of my luvh break- what a waste of my time and money. They took my copay but did nothing for me except to say no xray!

Do not go here. The receptionists are rude and they do not want your business. I was treated bad…read moreby a receptionist this morning when i went in with a piece of glass in my foot. She was very unprofessional and told me on the phone that they were busy and when I got there 10 minutes later there was not one person there. if you go here you are wasting time and money. Read the other reviews of this place. They are worthless. Do not care about the patient at all. Stay away!!!!!

The wait time here is absolutely ludicrous. Waited over 2 hours and had numerous people who came in…read moreafter us be called back before us meanwhile we were forced to sit in pain for 2+ hours in uncomfortable chairs. Would never recommend coming here if you're in any discomfort. There's barely any people here at all either and the wait is astronomical. Ladies up front were nice though but I think they all forgot about us. EDIT TO ADD : It took 2 hours and 40 minutes to finally be seen and this was only after we finally came up to them to ask what the hold up was after yet ANOTHER person who came in over an hour after us was called back before us. They forgot about us entirely and we were sitting in front of the front desk.

Wait time was ridiculous. Arrived at 1:50 pm and was advised that attending nurse / physician had…read morejust left for lunch (surely you have more cover than just one nurse / physician). Eventually was taken back at 3:35 pm. Care was good, but front of house communication was exceptionally weak. Wake up Baptist - you need to recognize that the patient is always first. Best to avoid this location unless absolutely necessary.

This is the worst medical facility I've ever experienced in my entire time in United States of…read moreAmerica. If you are ill, please don't even bother ringing this clinic up for an appointment with your doctor. It can be up to six weeks before an appointment available for Dr McCullum. When you do see your doctor is a half measure. The staff never look very busy, yet you have to wait a long time for an appointment. I have little to say that is nice. I am often told to go to an urgent care clinic because of the length of time to see a doctor. What is the point? A disgusting and disgraceful quality of service! Do yourself a favor and find a better doctor and clinic because it isn't Methodist, medical!

I was on hold for 25 minutes to make an appointment with no help at all. The doctors may be OK, but…read morethe office situation is ridiculous.