We had vinyl flooring installed in our basement. Steve was great to work with, as well as all the…read moreoffice and installation employees we encountered. Very responsive, on time and a job well done! We couldn't be happier!

I have a 23 year old laminate floor that I love and looks great!! Our dishwasher was leaking…read moreunbeknownst to me. Eventually some of the tiles were separating. I have this floor in my kitchen, dining area and laundry room. No doubt the product was discontinued. Reinhold assessed the situation and developed a plan to save my floor-it would have been no surprise and much easier to sell me a new floor. They measured, matched and ordered similar flooring to put under my washer and dryer. Those tiles could then be used to patch the area in front of the dishwasher. When the installer arrived they daringly used tools to move, glue and caulk my exisiting tiles. Oh, and they charged me NOTHING!! What a complete surprise to be treated like family (I purchased this floor at another outlet that has since changed hands and offered no solution.) Need a new floor? Run don't walk to this fine group of professionals who solve problems and treat the customer with respect and appreciation. So completely surprised and thankful to see such integrity and stellar work habits displayed!! I am a very gratefully and yes, a bit amazed customer for life!! Shirley Rauh

If you're looking for a flooring company, stop looking, you've found them…read more Luminous Flooring exceeded every expectation I had for my kitchen remodel. From the first conversation to the final walk-through, every member of their team was friendly, professional, knowledgeable, and genuinely enjoyable to work with. They made what could have been a stressful project feel easy, and they always showed up with a positive attitude (and a good sense of humor). I'm glad I made a decision to go to the Caseyville Home Show and met these folks. We ran into a few challenges along the way (this is an almost 100 year old house with original floors). They worked with me every step of the way to find solutions and make sure everything turned out right. That level of customer service is hard to find these days. The craftsmanship is outstanding. The attention to detail is obvious, and the finished floors look absolutely incredible, and the price was very reasonable. I couldn't be happier with the final result. It's also refreshing to support a family-owned business that clearly takes pride in its work and treats customers like people, not just another job. I recommend Luminous Flooring without hesitation. If you're comparing flooring companies, you can stop now -- these are your people.

If it were possible, they would get a 10 star rating. Dan Bischoff is outstanding as are the guys…read morewho refinish the floors. Floors were over 50 years old and never refinished. THEY LOOK AMAZING NOW, plus the fact that Dan and his team went out of their way to be extremely helpful and extremely thoughtful and courteous to this elderly woman. Their motto of treating customers like family is a true motto for this company.

I had a water line break in the middle of the night and woke up to water in my kitchen, dining…read moreroom, bathroom and through the floor to the down stairs family room. My insurance company recommended Atlas whom I contacted right away. They came in and started the repair job which included replacing kitchen cabinets, flooring, bathroom vanity and flooring, drop ceiling in the downstairs and some painting. Lois Weidler The workers were very courteous and very professional. They made sure everything was replaced or repaired correctly taking their time with an eye to details. I am extremely satisfied and happy with the finished job they did. I would not hesitate to recommend them to anyone or use their services in the future should I require restoration again.

Worst company ever. They do not stand by there work. They came out to do work at our subdivision…read moreand totaled my car and did not even compensate me for anything! Totally beware awful they do not know what they are doing! When the carport fell i started out with just a broken window and a dent. With their poor work ethics I didn't have a car by the time they were done!

They have a large selection of flooring, I just had them put new carpet on my sun porch/ TV room…read moreand did an excellent job.. affordable, local and pleasant to work with..

I have used Carpets for Less on Tesson Ferry twice for two different homes and I have to say they…read moreare outstanding!!! The gentlemen that work in the store are extremely knowledgable and so friendly. They allowed me to take several carpet samples for several day so that I could view them in my home . Their installers are great. Courteous, friendly and do an excellent job. The customer service is wonderful. I definitely highly recommend this company for your flooring.

Fantastic local company who does a great job at a fair price. They cleaned our carpets and couches…read morelast year and about to have them do again. We have kids who are not easy on the carpets - they got almost everything out and worked hard to do the best job. Friendly, communicative, reliable and professional. They also have cleaned family and friends carpet multiple times all with great results! Highly recommend!

I've been having my carpets cleaned for years and years and years. Over that time I've had many…read moredifferent companies do the work, a couple of them more than once. It was always OK, but was never what I considered a GREAT job, worthy of recommending to a friend. No longer. Frey came out yesterday and did the best work I've ever had done. They pretreated and spotted (we have a dog). They spent extra time on spotted areas to make sure they came clean. They moved chairs and tables. They were polite and professional. The carpet doesn't look new (because it's not), but it is the best it has looked in a long, long time. I will be calling them again.

The work this company does appears to be impeccable based on their social media accounts and few…read morereviews. Unfortunately we did not get far enough with them to see if that was true. Nick was very responsive to my email request for a quote and came out the next day for measurement which was great. That is all I can say positive about this company. I think the biggest problem was that I did not know what I wanted and thought he would be able to provide some guidance on decisions like finished vs unfinished hardwood, what species would be best for our needs, and quality companies to use for supplies. I was very wrong. Nick never actually answered any of my questions, just responded with vague information in a very rude, accusatory undertone. After multiple days of back and forth text messages just trying to get some information to help guide my decision he gave me Susan's phone number to speak in person. She was very kind and was able to answer all of my questions in just a matter of minutes. I could hear Nick in the background badmouthing me while she was answering my questions. I told them my expectations when spending several thousand dollars with a company is simple courtesy and customer service. A few hours after that phone call Nick texted me to tell me they would not be working with me and good luck. Just a very rude man who has no interest in working with his customer at all. Maybe if you know exactly what you want this company would be the perfect fit for you, but if you are looking for any guidance or help at all on your flooring journey, save yourself the time and frustration and call someone else!

I found this company for my parents on Angie's List and a bunch of good reviews. I'm so glad I…read moredid. Nick and his team were reliable and trustworthy. He was so honest that my parents trusted him to work on the floors even where they weren't home. The hardwood floors turned out great and professional looking. I spoke to a handful of other contractors and Nick's price was the best and came with the longest warranty. I thought a lower price meant lower quality, but I was surprised to see how good the floors look.

Did not honor agreement to replace/repair and the siding, facia, and guttering on our home and…read morewaited almost two months to tell us that they were not going to have time to make the repairs and would not be accepting new customers. It was to paid through our approved insurance claim which would have covered all costs. Never had a contractor do this in 35 years of owning a home.

I had my roof and siding replaced about 8 years ago and found that some singles are loose and they…read morewill not return my calls. Very disappointed. I'm writing this review hoping they will want to rectify this issue.

I was working on a bathroom renovation project with a client. I explained to the service…read morerepresentative, that this particular project had suffered set backs NOT because of their services but others. HE agreed to keep on the scheduling and installation. He kept his word and the install. Followed up with a site visit, all was done in a timely manner for the client, the results were beautiful.

Please do not use Granite Heroes. Save yourself some time and headache and go with anyone else…read more The installer broke my upstairs shut off valve and said he capped it so it wouldn't leak till my plumber got there the next day. Well he didn't cap it correctly and it leaked and now I have water stains in the drywall on the main floor. Granite Heroes will not do anything about it. They don't know what customer service is and I would not recommend anyone to use them.