I completed a little DIY project to build out a small wine fridge area in our pantry, with…read moreintention to match the details in my kitchen. Backsplash for my kitchen came from Floor & Decor, so I went there to pick up the matching tile. If you have never been, this place is huge, and carries almost any kind of tile and/or flooring materials imaginable. But the sheer size of it can be a little overwhelming. Fortunately I was approached by a service employee upon entry, and guided promptly to the right tile. On my own I easily could have taken an hour to hunt it down haha. I wasn't sure what the grout was, but I had a pic and she guided me to a like shade of gray, as well as to the mastic. Supplies gathered quickly with help of capable service team on the floor. Good experience, and attached is the finished product!

I just had the lowest feeling during our new home construction. The floor we had bought at floor…read moreand decor was not locking in place correctly. I had to return 95 boxes of planks. I explained what had happened to the manager Danijel pronounce Daniel and he stood behind their product 110%. They were so apologetic for the inconvenience. Then my wife and I picked out a new a new floor but it was 50 cents a square foot more and I thought oh well but Danijel swooped in and saved the day and gave me the floor for the same price as the one we returned. I was overjoyed i couldn't believe it. Danijel you have made me customer for life. I would give you guys 10 stars if I could. Thank you floor and decor

They did a great job with our bathroom remodel. Jason did a nice job and was easy to work with,…read moreand John was responsive to any questions/concerns. I would use them again.

About 16 years ago, Big John's Remodeling did a great job finishing my basement. I was impressed…read moreby the suggestions John made and the plan he put together, since I really wasn't sure how to go about this. His plan was much better and less expensive than the other bids/plans I had received. So this year, when I decided to remodel my bathroom, I called Big John's again. They just finished remodeling my bathroom, and they did an excellent job. From the estimate to the finish, everything went very well. John's workers took pride in their work and were always measuring and leveling to make sure everything was perfect. They were very respectful and friendly and they cleaned up after each day. When they finished, they assured me that they guarantee their work. This is a dependable, honest business that I highly recommend.

We needed to retrofit a backsplash in our kitchen after the contractor completed the major…read morerenovation. It turned out that the contractor had installed a variety of electrical switches and outlets at a variety of levels which all needed to be set straight before the tiling could be done. I was very glad that we had called in a true expert instead of going with the contractor for the work. Jason was terrific to work with and his work has held for over 10 years. Meanwhile, the grout and calking done by a contractor in the bathroom has been redone several times and has never looked as good or held up well. I am now hoping that the Backsplash Company will do my bathroom tile.

I have been waiting for Devon to leave so I could write this. Do not hesitate to use this company…read more They are everything you hope a trades person will be! Jason was prompt in getting us the quote and suggested a tile store to make recommendations. Devon called every morning to let us know when he would be here and cleaned up every night. Devon took as much pride in his work as if it were his own. Thank you both for such a beautiful job!

#BUYERBEWARE #BADBusiness…read more WARNING I rarely give a ONE star but if there was an option to give a ZERO star I would! As a Consumer that loves to support local and/or small businesses I wish I had patronized a Big Box Store for this small project and accepted a quote that would have been twice as much, but at least I would have been able to open and close the Front door and have closet doors that were actually able to open and close after the flooring job was complete!! They do not agree that after a flooring job has been complete that a customer should Assume that their doors, including the FRONT door will open and close! This is one of those situations where one person (let's call him Terry) knows that his employee (Humm let's call him Jeff) did not write a Bid correctly and then outsourced the Labor to a company that is not equipped to do the job!! Don't let the "SALE" price persuade you because they do not include or expect for a job to be complete. Terry actually said "well it doesn't say the doors will open" WTF! Terry originally verbally agreed that Jeff should have known that the new carpet would need a different installer! I didn't hire the outscourced company! I hired this sorry excuse of a flooring company! #SMALLCLAIMSCOURT #HORRIBLE

Great experience at Flooring Galaxy in Brentwood. Jeff and Zoe were very helpful in finding the…read moreright carpet and pad. The installation was on time and very professional. We couldn't be happier.

The service was okay but the install, especially on my stairs is shotty at best. You can see gaps…read morewhere they didn't tuck the carpet on the steps so you can see through the space where it should be tucked and edges weren't cut well so there's a lot of post install maintenance. Even after calling about the steps and asking, I got no callback. Honestly, I'd not reccomended them to anyone, you're better off at a big box store.

Can't write enough good things about the process and especially the installers. We had never done…read morenew hardwood floors before, and the store staff was informative and responsive to all our questions. The installers were perfect! Showed up on time and worked hard. They got us done a day earlier than expected. Did a A+ install. Moved and reset our furniture with care. After the initial install, we had a couple of additional things, and they came out the next week. We did our whole house - and realize that even with careful measuring it will be difficult to order the correct amount. After the work was completed we ended up with 3 1/2 boxes of flooring left over that we had bought. They dont do returns. So we got stuck with these heavy boxes in our house, and still have no idea what to do with the flooring.

Shawn did a great job helping us design our kitchen. His…read moreinstallers were very hard working and very dependable. We love our kitchen and our new flooring.

This is the go to company in St. Louis. Other companies were 6 to 8 weeks out for manufacturing and…read morethis company had cabinets on site in less than one week extremely satisfied. Thank you so much.

I can't tell you what a wonderful experience this was. A family owned and operated store lives up…read moreto its reputation for quality merchandise and equally quality personal care. Not only did I find the lowest price on the flooring I was looking for, but their professional staff installed it for me with the utmost care. I couldn't speak more highly for the fine people at King O'tile.

We had two bathrooms in our house which was built in 1963, one pink and one blue.Ted and Margo came…read moreand now the large bathroom is all white including the tub and the small one in a very light gray which I picked out and Ted was able to order. These are the nicest, friendliest. and down to earth people you will ever met. They answered all our questions, explained the process and were very patient even when I changed my mind several times on a color for the small bathroom. If you are thinking of changing the color of your existing bathroom tile you cannot do better that Ted and Margo and Gateway Porcelain Refinishing. They are the best. They have pictures of our bathrooms on Facebook. We could not be happier with the results. Larry and Marianne Lemp

From the owner: Bathtub refinishread more

If you're looking for a flooring company, stop looking, you've found them…read more Luminous Flooring exceeded every expectation I had for my kitchen remodel. From the first conversation to the final walk-through, every member of their team was friendly, professional, knowledgeable, and genuinely enjoyable to work with. They made what could have been a stressful project feel easy, and they always showed up with a positive attitude (and a good sense of humor). I'm glad I made a decision to go to the Caseyville Home Show and met these folks. We ran into a few challenges along the way (this is an almost 100 year old house with original floors). They worked with me every step of the way to find solutions and make sure everything turned out right. That level of customer service is hard to find these days. The craftsmanship is outstanding. The attention to detail is obvious, and the finished floors look absolutely incredible, and the price was very reasonable. I couldn't be happier with the final result. It's also refreshing to support a family-owned business that clearly takes pride in its work and treats customers like people, not just another job. I recommend Luminous Flooring without hesitation. If you're comparing flooring companies, you can stop now -- these are your people.

If it were possible, they would get a 10 star rating. Dan Bischoff is outstanding as are the guys…read morewho refinish the floors. Floors were over 50 years old and never refinished. THEY LOOK AMAZING NOW, plus the fact that Dan and his team went out of their way to be extremely helpful and extremely thoughtful and courteous to this elderly woman. Their motto of treating customers like family is a true motto for this company.