Between stubborn pet odors and recent rain water intrusion, it became necessary to replace…read morecarpeting in my children's room. I used the Yelp project assistant feature and after a short while, I received contact from Ron, via the Key Carpet Yelp business page. Ron quickly filled me in regarding his 45 years experience in carpeting repair and then reviewed some photos I sent him to get a better picture of my situation. Ron quoted me $400 for the job, using the extra carpeting material I had on hand and offered to come the very next day, Friday mid morning. Ron gave me several assurances he'd handle whatever situation was present and not to give it any more worry. I appreciated his confidence and stated flexibility regarding the job conditions and his intention to just get it done. Ron is old school and not a Prima-donna. On a prompt arrival, Ron and his helper Brayson moved our kids bed out of the way, tore out the old carpeting, filthy tack strips, and treated the area with an odor neutralizer before jumping into the installation. The whole job took almost exactly 3 hours from arrival to departure. Ron & Brayson were true beasts in knocking out the job! I'm currently unclear whether this was a referral from Key Carpet to Lenderman Flooring, or Key Carpet employees themselves... but I'm a satisfied customer either way.

We hired Key Carpet to take all the carpeting out of the main living rooms and completely re-do the…read moresecond story carpeting of our home. While the company was easy to communicate with prior to the work being done we had a huge hiccup during the actual work. While planning to sell our home we were also in the process of moving 4,500 miles away. We had multiple businesses coming to our home on certain days to do their specific jobs (cleaning, staging, photographing, open house etc). I was told several times exactly how long the installation of the carpeting should take and based all other appointments on what I had been told. While on a trip I received a call telling me the installation would take another few days, which was simply unacceptable. Thankfully, Key Carpet was able to pull employees from another job to finish ours on time. This whole process caused an extreme amount of stress and headaches. While we were happy with how the new carpeting looked, it was definitely not the smoothest process.

We moved into our "new" home with the understanding the previous owners had just replaced the…read morecarpeting throughout. Once we got settled in we noticed a persistent urine odor in our kid's sleeping space, and found the carpet in one corner smelled so terribly of pee!, as well as an obnoxious dog odor in the office. Kyle, the owner of Phoenix Cleaning, was recommended to us by another highly rated service due to our urgency in addressing the matter. Kyle came out the same day we called, which was greatly appreciated. I found Kyle to be personable and very social, he likes to converse and happily explains what he's doing and why. He used a black light to investigate our odor issue and to our horror we found the last owners evidently just let their dog just pee on various walls. So disgusting, I can only imagine the previous carpet's shape. We discussed what we could afford within our budget and Kyle went to work pretreating w/spray, brush scrubbing and then hit it with his truck based professional equipment. Kyle assured us he stands by his work for included call-backs in the event any urine spots persist in their odor, which is comforting and I am inclined to take him at his word. As the very strong deodorizer smell begins to fade, we'll see whether the urine smell has endured or been vanquished! From our interaction, I like Kyle as a person and would use him again.

Kyle, the owner, actually performed the cleaning himself! My…read morecarpets were disgusting, I'm embarrassed to say. I really thought they would have to be replaced. I am ecstatic with the way the look now. Good as new.!!!!! I will most definitely use Phoenix again and highly recommend their services. Don't waste time checking other companies. Phoenix is the only one you need to hire. Thanks Kyle. Great job!!!!!

We had a great experience with this family-owned carpet company - Denny, Matt, Daniel, and Peggy…read morewere all just wonderful! The installation was excellent (all baseboards remained perfect - no paint repair), pricing was very fair, and everyone we worked with was kind and informative. They were reliable, respectful of our schedule, and very careful with our home throughout the entire process. Highly recommend supporting this business! We refer them all the time - their years of experience are reflected in the end result.

I must say that I have never dealt with a nicer flooring company than Barefoot Carpet Company of…read moreArnold Mo.They are very experienced all around. From the attention and help you receive when you walk into their showroom until your flooring is installed. They clean up after the work is done and make sure you are happy with the job done. They are also very honest and prompt and never leave you hanging. You will get phone calls or text to keep you informed of any matters that arise. This is a family owned business and not a large Corporation. That has a lot to say about the excellent service and job well done. I would recommend this company to the White House.

Thank you Paul for assisting me with my new flooring purchase and install of 3AQUACORE XL…read more9"X72"X8MM EIR. As I am aware this flooring is made for Busenbark. My installer was a 10+ and great to work with. He installed Living Room, Dining Room and bathrooms. He was careful with items in the home and neat snd clean not only in appearance but in his work habits. Your service was great also. Nd good follow up. I ask you all to return and put the same flooring in my Master bedroom. Only one suggestion, when a customer comes in the store with a sales person request that when they return to the company they have the sale and follow up. Wish I could praise your Quartz counter top Department and sales. Thank you so much to you and my installer.

Busenbark upgraded our 18 year old kitchen with new quartz countertops and new subway tile between…read morethe countertops and the cabinets and their crews did an excellent job. Very professional, arrived on time, did a great job, cleaned up after they finished. High integrity, honest company.

If you're looking for a flooring company, stop looking, you've found them…read more Luminous Flooring exceeded every expectation I had for my kitchen remodel. From the first conversation to the final walk-through, every member of their team was friendly, professional, knowledgeable, and genuinely enjoyable to work with. They made what could have been a stressful project feel easy, and they always showed up with a positive attitude (and a good sense of humor). I'm glad I made a decision to go to the Caseyville Home Show and met these folks. We ran into a few challenges along the way (this is an almost 100 year old house with original floors). They worked with me every step of the way to find solutions and make sure everything turned out right. That level of customer service is hard to find these days. The craftsmanship is outstanding. The attention to detail is obvious, and the finished floors look absolutely incredible, and the price was very reasonable. I couldn't be happier with the final result. It's also refreshing to support a family-owned business that clearly takes pride in its work and treats customers like people, not just another job. I recommend Luminous Flooring without hesitation. If you're comparing flooring companies, you can stop now -- these are your people.

Luminous Flooring in Arnold, MO deserves every bit of praise I can give. We recently had a portion…read moreof our wood floor refinished, and the results are nothing short of stunning. The newly refinished area blends seamlessly with our existing flooring -- you would never know where the old ends and the new begins. Their craftsmanship is truly exceptional. While the entire company has been wonderful to work with, I want to especially recognize Jesse and Ray, the two technicians who completed our project. These two went above and beyond from start to finish. They took the time to explain every step of the process, answered all of our questions with patience and clarity, and treated our home with genuine care. Their professionalism, friendliness, and attention to detail made the experience outstanding. Jesse and Ray are true assets to Luminous Flooring, and because of them, we will gladly recommend this company to anyone looking for quality flooring work. Five stars all the way.