I chose this florist for my event and was disappointed with the overall experience. While they…read moreaccepted a last-minute order, the arrangements delivered looked significantly different from the inspiration photos and style discussed, and there was no communication beforehand that the requested look could not be achieved or that major substitutions would be made. I was also asked to pay an additional delivery fee the morning of the event that was not included in the original invoice. Most disappointing, I had to spend extra money out of pocket on additional flowers and use my own time to redesign the arrangements myself the day of the event. I also found ants in some of the flowers upon arrival. When I respectfully requested a partial refund, I was only offered a future credit. After declining the credit and asking again for a partial refund, I was blocked. I understand rush orders can have limitations, but professionalism, communication, and accountability should still be a priority. I was extremely respectful I paid the full remaining balance upon delivery including the last minute delivery fee even though I knew I was not happy with the product when it arrived and even questioned why it looked nothing like my inspiration and was told there were no pastel flowers available hard to believe seeing that it's spring... but I still paid

Judy was amazing. She decorated our church for a Valentine's Couples Night and our people couldn't…read morecompliment her enough. Intentional and beautiful arrangements and the balloon arch for our photo booth was great!

Same day delivery within a couple hours, and the arrangement was beautiful! I will definitely be…read moreusing them again!

From the owner: At Sophia’s Floral we strive to give our customers beautiful floral arrangements with the freshest…read moreflowers available. We guarantee our customers more flowers for your money.

The flowers were beautiful and the delivery was on time. It was suppose to be a surprise delivery…read morebut, the recipient let me know they already knew they were getting them before they came. I called to let whoever answered the phone to explain what happened. Employee said it must have been the delivery driver and did not apologize and gave a don't care attitude. I asked if I could speak to a manager and she said they were not in. This is not my first time using Rheema Floral and had no issues with my previous orders, that's why I keep coming back. The lack of concern from this employee is why I'm leaving a review. Thank, Eli #6834511842

No communication regarding order or delivery time. My order still has not been delivered and I paid…read morefor delivery for 5/10. $11.99 delivery cost on top of cost of flowers. I have called numerous time no answer, emailed no response, even reached out to Bloomnation as they are partnered with them as a florist and they also unable to update on delivery status. They also called and emailed and no response. This is poor communication and customer service as it is now 630 cst Nashville time and still no delivery..Do better!! This order was an arrangement for my daughter, for mother's day. Disappointing to say the least! Update: Finally received response at 9pm that arrangement was delivered at 5pm but the arrangement looks nothing like what I paid for.. False advertising..buyers beware of this company!!

I can only give them 3 stars since they wouldn't deliver to Antioch. Wish I could do a better…read morereview.

I cannot recommend Caprice enough! My breath was taken away by my floral arrangements at my…read morereception. They were EXACTLY what I had dreamt of and I received SO many compliments. Caprice also was able to work within my somewhat tight floral budget to fill up a very large room. She made it look like we spent double what we did. I especially appreciate that Caprice doesn't overcharge, even though she probably could (given her list of clientele), which shows her character more than anything else. She stuck to my budget and was able to calculate a quote on the spot so that we could make adjustments. We had the cost (just slightly under my budget) and a plan before I walked out the door, which was phenomenal! 5 Stars all around.

Lots of trees, plants, shrubs and flowers, convenient location, friendly knowledgeable staff, and…read morevery reasonable prices...

Customer service is amazing. Although they couldn't deliver to the address that I was needing the…read moresales clerk was extremely helpful. We enjoyed a fun conversation on the phone while she helped me find a local florist in the area I needed. No 800 number a real local that was just as helpful. Highly recommend

My wife received a beautiful bouquet of pink roses from the store six days ago for Mother's Day…read more Having been in the floral business for over 50 years our children were also raised in the business and no to always order early on a holiday for Best selection and prompt delivery. This was delivered four days before Mother's Day, from our Son & daughter & son in law which was just perfect. It's not just the day it's a day of remembering. As a Florist owner for over 50 years from fair Oaks California, I can say without a doubt this is one of the best Florists you will find in the Hendersonville Franklin Brentwood, Tennessee area. I can't wait to make a visit to this shop. 7 days ago & they look just as fresh as when they were delivered. Not sure how our daughter found the shop in Franklin since we are in Hendersonville, but I'm so glad she did.

Steve and his team do an incredible job providing absolutely gorgeous flowers for all occasions…read more You will not be disappointed!

Great service. Beautiful arrangements. The owners are very friendly. I've only used Tom's at there…read morenew location, but I've been very happy each time I've gone in.

I placed an order using DoorDash. Driver arrived and was rudely turned away while on the phone with…read moreme to verify order. I heard the Florist rep tell the driver there was no order placed and in the same breath said she would cancel the order. The florist canceled the order then made the profile unavailable on DoorDash where I was unable to leave a review. This was all during hours of operation. Very rude, uncommunicative, and unprofessional.

I received a beautiful arrangement from my family for Mother's Day today. They are so gorgeous. I…read morecan't say anything negative about them. I have used this florist before to send to family members and they weren't disappointed.

I live in Las Vegas and I had some flowers delivered to a co-worker in Antioch. They turned out to…read morebe much better than I anticipated and they were delivered faster than I expected! Plus, they were the only decent florist in the area that would deliver that far too! Thank you for such an amazing delivery and arrangement! I can't thank you enough!!!!

On there website it shows you amazing flowers and flowers vases when you order it they r like toys…read morevery embarrassing to give as a gift and the guy there I guess the owner is very very nasty I don't think he got the southern hospitality Would not recommend this flower shop to my worst enemy

What we ordered was for a funeral. It was supposed to be a pretty wicker basket, 21" wide and 16'…read moretall and have a mix of plants, red flowers, and a peace lily. What we received was a substantially smaller (less than 12") round ceramic pot. The entire thing from top to bottom was dark green (including the pot). There were no flowers, not a ribbon, or shred of color. It took them days to call me back (after a phone call and two text messages with pictures). A week after the funeral, the owner offered to swap it out (go to the deceased person's family and take away flowers and give them different ones???) The "card" that was included was a folded up piece of paper. The owner did finally say he would reduce the charge, but did not apologize. The arrangement was not nice, the owner was not nice, don't waste your money--very disappointing.