Kind helpful and can't beat the rest. I would recommend…read moregoing it was a great experience. The staff really make you feel comfortable and they have all the knowledge you need.

Well organized and varietal offerings. The budtender was kind and patient and answered all my…read morequestions with ease. Carts available for about $20. Edibles for about $10. Prices are disappointing compared to MI but reasonable for the area.

Very friendly. Easy to order on the website or get in and out in person. Staff is very…read moreknowledgeable and helpful.

First of all, there's a different dispensary about seven mi. closer for me. I stopped going there…read morewhen I realized that, as a veteran, I can get a stacked discount up to 40% at Pure Ohio whereas the other place recently reduced the vet discount and doesn't "stack it." So Pure Ohio is the most veteran friendly dispensary near Dayton that I've found and I promise I've looked. The staff, products and building are all very good. It's secure. The selection is solid, and they frequently have higher dose gummies here when others in the area do not. I def recommend this one especially for veterans.

I have been enjoying the bud but not all of the budtenders. Today was the last straw for me. As a…read morebudtender I would think it would be easy to explain the differences between bud versus just explaining stats. This guy was stuck on loop! It's 1 gram. It's 85%. It's sativa. He clearly has zero customer service experience and doesn't care to talk about head or body sensations. That's very rigid behavior and I'm not going to keep asking someone to expand and they be stuck on loop! I politely informed that our personalities were not aligned and the next budtender was great in explaining and giving her suggestions. Don't hire budtenders that are stuck on stat loops. The customers also want to understand the physical experience not for you to repeat the same loop over and over. Not my problem if you didn't want to work today but it distressed my nervous system and I would've started crying from anxiety from that guy had I not stepped away. Edit: Thank you for reaching back out to my concern email. It seemed really genuine so I appreciate that.

Trash place, horrid customer service. They acted like I stole something in that placeread more

horrible prices. Come the fuck on ohio you guys need to wake the fuck up and fix your shitty…read moreprices. the weed aint even that good. id rather just get my shit from michigan you get way better prices and you get equal or better quality weed. there shouldnt be any thca no crazy ass cannabinoids ive never even heard of. should only contain delta 9 and cbd.

Could not get any help with my order, because they want you to preorder ONLY! I'm not good on…read morecomputer and was on lunch they couldn' have assisted me and made a sale!

I have been waiting in line for almost a half an hour! One person is working the front! This…read moreexperience honestly has me considering quitting for good. I also placed an order ahead of time so why do I have to wait in this terrible line? I'm about to just walk out.

According to the Better Business Bureau, Division of Cannabis Control and the Ohio Department of…read moreCommerce, (there are many Unsatisfied Customers that purchase your poorly manufactured VERANO CARTS that leak). This is Dangerous and Poisonous. Zen Leaf Customers also complain about the terrible customer service they receive and let's not forget the LONG LINES & WAITS due to Mismanagement of the time schedules and employee's lack of product knowledge. On 12-6-25 I had to stand in line for 25 minutes with only one person working the counter with over 20 people waiting in the lobby. Budtenders MUST be knowledgeable in the products they sell and the paperwork that goes with it prior to processing these sales. WHIO Channel 7 news and should start investigating this company and the products they manufacture to the Ohio Miami Valley consumers. WHIO, please Investigative and report this malice behavior. Document all manufacturing processes and the return rate for this company's faulty dangerous products/returns from the company's brand, VERANO. What do they do with all the faulty products? Check out the BBB profile. For the second time this year, I've had to return a leaky cartridge. This time the manager knows I'm a former Med patient and a heart patient who just had open heart surgery. I have been a customer since the company opened. I have spent $10s of thousands of dollars for my medication since this store opened. I have referred hundreds of people to this location to spend their money meds. This incompetent, nasty, rude, unprofessional deliberately barked at me like a dog. I barked back twice as loud and the lobby went silent. She made me stand in line for the second time for 28 minutes. She was in the backroom for a really long time. TOTAL WAIT TIME 53 minutes. After leaving the dispensary, I opened the replacement cart and it was leaking as well. My girlfriend marked the old cart, and it was the same cart. The female manager exchanged me the same leaky cart but just re-labeled it. SHAMEFUL OPERATOR! I'm out $30 for a faulty cart that leaked on a Motorcycle T-Shirt $45. Complaints filed with DCC & BBB. This female mgr needs to be terminated for this malice fraudulent behavior or is it the company's policy? BUYER BEWARE Ohio! Zen Leaf repeatedly sells leaking carts which is dangerous and poisonous to the consumer who buys it.