The Bistro is open to guests on Sunday afternoons. The Sunday afternoon meal here seems to start…read morearound 4PM and goes on a bit, we ate at 6:00 and there are waves of folk at half hour intervals. Burgers, a few sandwiches, wings, pizza and such are available to eat here in the common dining area or to take back to your room. They make a very good, juicy burger, lettuce, tomato, red onion, choice of condiments cheeses, etc. Good fries. Service is very respectful and polite to the elderly patrons, but could be more attentive on servicing things like drink refills. The sodas are brought out in two 6 oz cans with a cup of ice, nice way to keep it freshly carbonated. Not open to the public, but a good way for me to visit my dad on a relaxed Sunday afternoon.

understaffed! equipment don't work. poor communication. don't leave your family member in rehab…read morethere. what they tell you will be done there at the hospital and what they actually do is two different things. they say "we don't do that here " if you leave that place to get out of there you are charged 400.00 day for 30 days.

My father has been in skilled nursing for dementia for 2 years. He is wheelchair bound and his…read morecognitive ability varies widely from day to day. The NHC staff have been the most loving, caring people I could ever hope for. The nurses and CNA's are attentive and work so hard to make each resident safe and comfortable. The food is very good, and the dining room staff is caring and wonderful. I could not be happier.

I will start this off by stating ONE star is being generous. NHC is far from great. The tone of any…read morefacility is set by administration. Upon meeting individuals who are in charge at NHC one would assume they are tender hearted caring individuals. This simply is not the case. Management condones negligent behavior of the staff, simply categorizing it as an "off day." No one here is willing to accept responsibility for their actions or lack there of. There is most definitely no accountability. The administrator patronized my family and I stating that our emotional state was clouding the perception of events. This is laughable and beyond offensive. I walked into my grandmother unresponsive and unattended. Her situation was near fatal. I called an ambulance for her myself after asking the medical staff to do so--no verbal or physical action taken on the staff's part. Unacceptable? Absolutely. Unacceptable to administrators at NHC Greenville? Of course not! The nurse was just having "an off day!" "Off days" are not allowed when lives are at stake! NHC Greenville: hold yourself and your staff to a higher standard. If you are unwilling to hold individuals accountable, you should re-evaluate your own position as management. Anyone reading this: If YOU are considering NHC Greenville for a loved one, ask yourself if you are willing to be fooled by the facade of the administration and the aesthetics of the building in sacrifice of your loved one's mental, physical and possible entire being--meaning DEATH at the staff's ill trained, unresponsive hands! NHC's incompetence and negligence nearly killed my grandmother. Don't let what happened to our family happen to yours or anyone else's.

I was sent here by my employer for a pre-employment test. I made an appointment online. The staff…read morewas friendly, but I waited 2 hours for this test. Wait time could be reduced with enhanced software.

Went there when they first opened with my then toddler. Awful experience. They refused to test her…read morefor strep and having being there 3 times in 3 days they finally tested her and it was positive. I never went back. Fast forward to today. I had heard some positive reviews so thought I would try them today. I have sore throat/ear hurts/etc. Was in the parking lot at 7:35 so I could be the first one when they opened at 8. At 8 they didn't open. About 8:05 the receptionist opened the door, said we are waiting on the provider and locked the door. I finally decided to leave at 8:35 after they still have not opened the door. Currently waiting at another office with 8 people in front of me.

My husband and I have had a great experience here. The care quality was excellent. Three members…read morethat make this establishment run smoothly are Cassandra, Tiffany and Anita. The office staff, concierge, social worker's er dietitian and physical therapy were kind and understanding. We are in a difficult situation and they helped to make it better.

First of all, I can only speak to the Memory Care portion of the Cascades. The person in charge is…read moreMichelle. My Aunt was not cared for properly. Her clothes were dirty, had food spilled on them and not cleaned up. They do not do any activities with the patients. Don't be fooled by the menu, they feed the residents hot dogs and fried potatoes, mostly what I call a middle school cafeteria diet. She always seemed to be in some sort of catatonic stupor from the medicines they gave her, and I found her and the other residents asleep in their wheelchairs most of the time. Once a friend came to visit her and found a dirty diaper on the floor in her bathroom. The friend went to the desk to tell them and then went back and stayed with my aunt for another TWO HOURS and no one came in to clean it up. My aunt is now at a different facility, and she is doing so much better. She is getting healthy food, participates in all the activities, and is in a clean, nice environment. They continued to bill us after she moved and still will not return our calls. Please do your due diligence. Just because it is expensive, does not mean it is quality care. Stop in at random times, so they do not know when to expect you. Go at meals and see the food for yourself. But better yet, do not put your loved one here. It is absolutely awful.

Should be a no star or negative for th Us horrible horrible…read moreplace. This place needs to be undercover investigated by DHEC, social security, medicaid, and the AMA. They need to be exposed. I will gladly share our experience which was a nightmare and I literally stayed with my husband his entire stay as it was pre covid. I was afraid to leave to go home and get myself a change of clothes.

Horrible place for rehab. My mother had to go here for…read morerehab due to a fall. They never gave her a bath. They lost her shoes , socks ,pants , and shirt. When I went to pick her up for discharge she smelled really bad like urine. She was sitting in her bed with no diaper on and was peeing all over herself. She was really nasty and I had to give her a bath there before bringing her home. She had to come home in a hospital gown because no one knew where her clothes was at. Also the caregivers and nurses had no idea she was being discharge that day. And the day before I was told if I didn't get there before 11am they would charge $250 for that day. So how did they not know she was being discharged. Don't let your love ones go here. Theyvare better off somewhere else.

Professional staff and great care. We scheduled the free consultation, they came and shared more…read moreabout their services. They worked with my insurance which was great. If you are looking for great care, Kandaka is a great choice. I was impressed with their service and I highly recommend Kandaka Care.

From the owner: We provide the best care possible for our client friends. We provide compassionate help to the…read morepopulation that needs long term care

My uncle was sent to Patewood post acute for Physical Therapy, after 1.5 days, no one came to give…read morehim Therapy, On Sunday morning I got a voice mail that patewood was transferring him to the hospital. I went up to check which hospital they had moved him to. I asked a lady at the nurses station and she said I had to ask the nurse, and she pointed her out to me. I walked down to her medicine cart and asked her did she know which hospital they had transferred my uncle to. She said she didn't know, I asked her if patewood kept records? She slammed the drawer on the cart and stormed off down the hall, I stood there wondering what had just happened. I walked down to the nurses station where she was sitting not trying to answer my questions. Another lady was a looking on the computer and told me politely ,St Francis Downtown. after going to check on my uncle at the ER I returned to get his things left behind, I knew he would not come back to this place! The nurse supervisor came out and I told her he would not be returning and I needed to pick up his things from the room. I told her the nurse I tried to get information from surely DIDN'T LIKE HER JOB, and she should consider walking across the street and get a job selling cars, but with her attitude she would probably go hungry.

As a visitor observed staff not paying attention to residents' needs; general lack of…read moreconcern/caring.

Do NOT choose this facility for your loved one…read more In my opinion, the level of care here is completely unacceptable and raises serious concerns. During a five-day stay, my loved one received ZERO physical therapy!! The facility is clearly understaffed--only 2 nurses covering around 24 patients across 2 cottages. At one point, no staff checked on patients the entire time I was there. On another visit, there was only one CNA present. If there had been a fall or fire, no one would have been available. Basic care was lacking. There were no sheets on the bed, the TV didn't work, the chair was torn with exposed foam, which is both unsanitary and unsafe, the toilet was leaking and never  fixed. The room and bathroom were NEVER cleaned the entire five days--no housekeeping at all. They have 2 designated days for showers. Around 7:00 pm we asked if this was going to be done. The nurse said yes. At 11:00 pm my loved one was woken up to take a shower. Who does this to someone??? I also witnessed a patient sitting nude in their room with the door open for an extended period, with no staff addressing the situation. That level of neglect and lack of dignity is deeply concerning. I personally witnessed an EMS arrival where paramedics were walking around trying to find someone just to let them out of the building. That alone says everything about the level of organization and staffing. Another example--my husband arrived and no one let him in. I had to track down a nurse myself to get the door opened. Discharge was handled terribly. My elderly loved one was placed in the hallway with their belongings in a box, waiting all alone for family to arrive. There was NO assistance, NO dignity, and NO concern for a safe transition. There are no RNs on staff, only CNAs and LPNs, and while the nurses are kind, they are extremely overworked--some working from 3 PM to 7 AM. This is not safe for patients or staff. This place feels more like a holding cell than a care / rehabilitation facility--patients are essentially kept there and given three meals a day with little to no real rehabilitation or oversight. I truly feel sorry for patients who don't have family members to advocate for them. For comparison, after transferring to another facility, my loved one had 4 therapy sessions scheduled the 1st day--proving just how inadequate the care was here. Please take the time to read other reviews as well--there is a pattern of similar negative experiences that should not be ignored. There appears to be a pattern of similar concerns in other reviews. I will be reporting this to the SC DEHEC and contacting the insurance provider regarding services billed but not provided. This facility is unacceptable!!!

I was admitted to Holly Cottage 01/16/25 after being in the hospital for 3 weeks with sepsis. They…read moredidn't have my medication as promised when I arrived. Because of how their medications are delivered I went without my medication for two days. This drug was for diabetes insipidus, so I dehydrated and became delirious with heart palpitations from the continuous urination. And since these were my first days, I still couldn't walk to the bathroom even though the never provided briefs or a bedside commode. Instead, I was forced to pee in my bed which was never changed. It didn't matter how many times I range for assistance. When they finally got my medications, they got them mixed up with another patient's. There were huge chunks of every day the patients were left to their own devices. All of the nurses and techs would leave twice a day for two hours at a time. If you watched, you would see all of them leave out the back door in a horde. They let me have my own food from home, but they never would fix it for me. Since I couldn't eat what they prepared for me I would ask for a can of soup from my bag. They never would heat for me. They usually gave me a bowl, spoon, and my can. Can unopened, unheated just sitting in front of me. Even though this is called an Acute Rehabilitation Center very little rehabilitation was actually done. I had PT every 3 days. I was only there for a week. When I left, I still could not walk or move my arms. Even so they sent me home because "it was better for my mental health." Nothing was wrong with my mental health. I was happy. I just wasn't home. A year later I'm still having physical problems that should have been addressed then. Like the simple act of rolling over in bed.