Love this place and their loyalty program!! Best smoke shop in Dallas !!…read more Service is great.

Insanely overpriced. Paid $36 for a geek bar when I've paid less than 30 within .5 miles of the…read morelocation. Won't be coming back

This smoke shop is probably the worst place I've ever been. And their sales associates lie to make…read moresales. They do not disclose what items aren't returnable until your back and their store an hour later trying to return. This one sales associate told me he'd personally tried the product, I was interested in buying 6 to 7 times stating that it worked each and every time. Nowhere in that store did I see a no refund or no exchange sign or policy even if that's only for select group of products they sell them at store. I had bought, this detox product only an hour earlier before I went home and read some troubling reviews. The two sales associates laughed as I attempted to return or exchange the product I had bought earlier. This detox product was also on the expensive side being over $50. The fact that there is zero signage on or near the product display stating the product is unfundable is preposterous. After the experience I had, I would not recommend buying anything in this store. Would caution you from even entering such an establishment as the sales associates who work there will say just about anything in order to make a sale, whether it's untrue or simply a bull face sly to hit their sales goal for that day. If this store is your last resort and you do enter. I highly highly recommend you use caution, especially in regards to any of the bs nonsense that comes out of anyone who works there's mouth.

I love Uptown, been coming here for years now. Their product is REAL. No knock offs. Every cashier…read moreis super friendly. Their rewards program is dope as well.

Stopped here looking for silicone bowls and while they had a bunch of inventory - sold everything…read morefrom scratch off tickets to blunts - it felt like a little of everything that I was not looking for. I waited for about five minutes behind three other people, but the guy working wasn't moving too fast and I didn't think I'd find what I wanted so I left. This place has corner store vibes - from cell phone repair to lotto and vapes. Jack of all trades, master of none.

They have an okay selection, however everything is overpriced. I've been to plenty of other smoke…read moreshops and vape stores and the prices are about $10-$15 cheaper. The product I bought was a Happi cart which hits perfectly fine, I just wasn't ready to pay $12 extra of what I normally pay, I went on anyway since it was the only one within decent distance.

This is by far the best vape shop you'll find. I've been going there for a couple years now and I…read morehonestly won't go anywhere else. All the employees that I've had conversations with are super friendly and outgoing. The minute you walk in the door they great you and come over to help you. If you're struggling to decide what you want, they will ask you questions to help find the best fit for you. I'm constantly trying new flavors and sometimes I can be a bit indecisive lol but they ALWAYS hook me up with greatness! Shoutout to the boss man, Drake! He's a gem and a true asset to this business!

Im having trouble writing a great review because excellent customer service, friendliness and just…read moreoverall great environment is impossible to come by so I'm speechless. Everyone is so nice, so helpful, honest and you can tell the employees are a family within themselves. They welcome me and my fur baby every week with a smile. They are open in the roughest of weathers (even ice), they have what you want and if they don't, they take the time to hear you out and help you with an even better alternative. 5 stars no doubt

This company is absolutly fake and illegal. They have a website https://directhookahs.com which…read moredoesnt take credit cards only allows you to send them cash from PayPal or wire transfer. They are registered to a place in Iceland that shields thiefts from the authoritys ( https://www.nytimes.com/2024/10/09/business/iceland-online-disinformation-identity-theft.html ). The websites domain was registered on October 17, 2023. When you call their line it ends up being a Google Voice number which is easy to hide. I had a few emails back and forth with a guy who says his name is Ivan Toderica. Its an alieas. He kept pushing me to send him the money and when I asked for a business license he ghosted me. He also references his business as Hookah District when the website I was ordering from was Direct Hookah. His contact email is below: info@directhookahs.com, directhookah3@gmail.com. He also has a Google Voice number or WhatsApp (469-415-4427). When you look up the co 100% shady and needs to held accountable.

Excellent service here. They have everything you are looking for and top quality. Owner knows how…read moreto treat customers and they take care of you. Cigs here are best prices in Dallas. There's tons of other places but don't waste your time or money elsewhere. Support local businesses and ditch the chain stations that treat you like crap.

Was searching for a spot to buy a new charger and silicon bowl. Vape craft wasn't my first stop,…read morebut it was my last as I found everything I needed! Great customer service, the place wasn't crazy crowded and staff was very helpful in walking me through the inventory they had and busting open the charger I wanted to inspect. Prices were reasonable and I was in-and-out in under ten minutes! Def best vape shop experience in the area by a mile.

I picked up a Vape today from Alex and he was a great customer service Vape tender. I would…read moredefinitely come here again for more babes or anything else. it's very clean and nicely put together.

Stellar service, great selection and they always have something in budget for me. Everyone from the…read morefamily who owns it to the young ladies who are often at the helm share a stellar vibe. Feels like Home

Mo took care of me. My vape didn't hit and they made it right. This place is legit. Love the…read morediscount.