It was our first time at Southdale Pediatrics yesterday. My son was there for his 10 year check up…read more He's AuDHD (level 1) and shots freak him out. The nurse/technician was so crazy amazing! He got to know my son's interests, made him feel comfortable and made the process practically painless. Highly recommend Southdale Pediatrics!! I didn't catch his name, but he's the one who wears transformers stethoscope!​

Love the staff, they are very friendly and welcoming. I have been taking my children here for four…read moreyears and I will continue bringing them here!!

We have been bringing both of our kids here for almost 3 years and we are very happy here. Both…read morekids see Dr Jones, but we have also been happy with the other doctors. We like the customer service and the friendliness of the nurses and staff all around. They do a great job of keeping the kids at ease whether sick or just wary of what is happening. Another big plus is the after-hours nurse line. Not only do they call back fairly quickly, you get a caring, helpful voice on the other end of the line that helps you sort out what to do until the office or pharmacy opens in the morning. We definitely feel that our children's health is in good hands here.

I was a parent for almost 10 years before switching to Pediatric Services and in that time my kids…read moreand I saw three main different pediatricians. We moved last summer and chose PS as our clinic based on the recommendation of a friend and I feel like the skies have opened up and angels are singing. The doctors, nurses, and front desk staff are all wonderful, thorough, competent, and kind. Wait times are never long.

I was billed for a "complicated visit" when it was a routine sick visit about an acute situation…read more When I asked for more details about the charge it was quickly removed as a "one time" courtesy, but then I received a double down on why it was an appropriate charge which seemed canned and generated by AI and was not reflective of the chart notes or the experience. Not only is this terrible customer service but it suggests that similar improper charges will repeat in the future and that the practice does not take accountability for its billing beyond maximizing the cost to the patient and delegating the patient relationship outside of the exam room to non-doctors (frankly further making the billing code I challenged bogus at its core because it indicated it related to the doctor managing the continuing care relationship). I was also a patient at Southdale Pediatrics when I was a child and continued the relationship for my son with the belief that we would get personalized care. Moving away from an actual doctor patient relationship to an experience where a bot manages the relationship entirely soured me on the practice. It is not the way to provide a professional service.

We picked this clinic because it's close to home, and we're new patients here. In less than a year,…read morewe had quite a few bad experiences. 1. messed up billing -- their billing department didn't even submit the bill to the correct insurance address. We use Cigna, it is not a small provider, it's hard to understand how that could happen. I've had to call back and forth between the clinic and the insurance company multiple times, and the issue still isn't resolved after 6 months and 4 phone calls (include one three parties call). 2. they missed a vaccine for our baby. I was told the Dr. for that visit forgot to subscribe that one. Luckily (?) they found out later and call us, we have to go again within one week. But after that I feel it is not something small you can just overlook. What if they hadn't caught it at all? 3. Rude Dr. Manney. The worst part was seeing Dr. Manney. He seemed irritated the whole time, like he didn't want to be there. He looked annoyed when our kid was just trying to playing with me when he talks, and even rolled his eyes when we asked questions. When I was about to ask one more thing, he literally said "I need to go" and walked out. It was honestly shocking, considering we waited for more than 30 minutes and only had chance to ask questions in the short 10 minutes visit. The front desk staff have always been kind, but kind front desk staff can't make up for medical mistakes, bad communication, and a doctor who clearly doesn't want to be working with kids.

We are new in town (Minneapolis) and we were stressing out over finding a pediatrician for our…read morelittle dude. After asking everyone we know with kids and doing endless research online, we selected New Kingdom and set an appointment with Dr. Reed. The nursing staff that came in to take vitals were great and knowledgeable. They were friendly as well, making us feel very welcome. The Dr Reed came in. She was fantastic. She has a wealth of knowledge of pediatrics and has years of experience and has seen it all. She would talk about how some current trend started years ago and replaced another trend that came out of another trend. We talked about a range of topics and she answered all of our questions with ease and she was very present with us - she did not at all appear as though we were annoying her or driving her crazy with all of our new parent questions. The office staff was great here, too. I highly recommend this practice.

Super friendly staff, from the front desk to provider. Callie was recommended to me by family and…read moreI would highly recommend her as well. Very honest, real, but positive. She asked a lot of questions to understand what was going on. Gives holistic approaches to things. They are very popular (Albertville) and you usually have about a month out to get an appointment so keep that in mind. Check with your insurance to see if they are in network as well. They recently moved into a new facility so it was fairly cold in the rooms while they work on the HVAC.

The doctors spend about two minutes meeting and evaluating your child. All three times I've…read morevisited. They don't seem interested in learning about your child or their history. It's in/out of the room - boom done. They do get you in quickly for an appointment - I have made one same day so that is likely only possible with their rushed appointments. The staff is over the top nice but really I would have just liked a few minutes with the pediatrician to be able to ask questions. Won't return.

My son had a scheduled Pediatrician visit at 3 days old at South Lake Peds. When he was seen he had…read morea low temp, which wasn't a concern of mine because I run a low temp also, but the Pediatrician told us to visit the nicu right away. We went to the hospital immediately after; turns out he was dehydrated and couldn't regulate his body temp. He spent a few nights in the hospital under a heat lamp with a feeding tube. Once his weight increased and his feeding and body temp was much better we were able to take him home again. Thanks to South Lake Peds we were able to get my son the care he needed right away. I am grateful!

I've been seeing Dr. Nelson in the allergy department for years. She is amazing. She always takes…read moretime to listen and is very responsive when you have questions. She goes above and beyond to find answers and treatment options. Her nurses are all excellent too.

It was my favorite clinic since 10 years until the December 3/ 6:45 pm…read moreHorrible experience with customer service on the front desk , employee was really loud and yelling at customers , I don't recommend for other people, they really need attention front desk representative

Marilou and the other providers are the very best for my children! My teen girls are so comfortable…read moreand feel heard at every well check. I will continue taking my children to All About Children even if we moved away!

We recently moved out of state and it's going to be very difficult to find another loving and 'cut…read morethe fluff' and get to the solution kind of doctor like Nancy. She started seeing my daughter Isla when we was a newborn. Being a first time mom, I was incredibly nervous but Nancy was always so incredible to ease the worries and so easy to talk to. A doctor like her is irreplaceable. We are really going to miss her.

We love Metro Peds!! All three of my kids love going to the doctor and the experience is great for…read moreme as well. I can always get an appointment quickly, we rarely wait when we get there, the front desk staff are awesome, nurses are amazing and we have seen almost every doctor and we have loved them all! Our main doctor, cares about my kids and answers all my many crazy questions! Definitely bring your kiddos here!

Have been seeing Dr. Achett since my daughter was 1 day old. I love this clinic. Dr. Achett is…read moreawesome, he clearly loves kids and makes my daughter feel very comfortable, but is very practical in his advice and health monitoring. The clinic staff is very responsive every time I call and is good about offering reasonable advice over the phone when you are an established patient. I feel like they understand that there are a lot of healthcare options these days and that they are there to serve the patients.

I have been bringing my kids here since at least 2015. I love SLP PIP. I've never had a bad…read moreexperience. All the practitioners and staff are caring, considerate, and punctual. This was our third peds clinic in five years (2010-2015) and it has been a wonderful experience. Well childs, vaccinations, newborn checks, and many, many urgent care appointments: top notch!

After working with two other pediatric clinics, we landed here at Partners, and have been…read morecompletely happy with the care here. The staff is thorough, including a doctor calling us at home, on a holiday, to check on our daughter who had pneumonia. I especially appreciate that you can come in anytime for ReadyCare visits - because of course children don't get sick on a schedule. Expect to wait if you come in for one of these visits -- but it's much better than our old clinic, where we were not able to get in for unexpected issues. Front desk staff has always been pleasant and courteous, and the doctors are fantastic. And, you can even get a flu shot when you bring your children in to get theirs. Our children are now teenagers, and they still feel well cared-for and comfortable here.