My son attended T's for over 5 years. For the most part we loved it until Miss Shannon (director)…read morestarted. We had numerous issues with her but the last takes the cake. We paid for the last week of summer camp on Friday, August 5, 2016. This was for the week of August 8-11. After watching me swipe my credit card, she then proceeded to tell me we didn't have to pay for the last week due to the deposit we had on file. She said refunds would be issued the following week via check since we paid by credit card. I said no problem. Today is September 1 and still no refund. I have emailed and called numerous times and still nothing. This week I was told checks were mailed last Wednesday. Well, it's a week later and still no check. Was it mailed from Alaska? I have called at least 3 times and left messages but Miss Shannon never returns my call. Just wondering if anyone else is having this issue?

Love this place, love its location, prices, curriculum.... especially love his teacher Miss Tia,…read moreand the director and assistant director- Miss Shannon- are both very lovely people and I've never had a single issue they weren't able and willing to resolve. It's clean, huge, closed classrooms and a large well trained staff always present and smiling. You will not be disappointed in T's!

Stumbling upon TLE SS was one of the best decisions we could have made for our little one. We came…read morefrom a not-so-great experience at another daycare, which led me to homeschool my now 2-year-old for about four months. From the very first tour, my husband and I were in awe of how professional the staff was and how clean and organized the center appeared. In my mind, it was the perfect fit for a Type A parent like myself. I first met Ms. Andrea, who was simply delightful and soft-spoken. I shared my expectations as a parent, and she truly listened. I told her that as long as my child was treated with respect, communication remained open--even for the slightest concern--and transparency was maintained, she wouldn't hear a peep from me. Ms. Andrea and Ms. Yahira have exceeded my expectations in every way. Not only do they treat my child with respect, but they genuinely love her and have taught her so much in such a short time. I selfishly pray they will still be here when my second child is of age. They are truly an asset to this program and to our family. We sincerely appreciate all that they do.

The staff are absolutely amazing and helpful. They love the kids so much. We have been at this…read moredaycare over a year now. And we will stay here until my daughter ages out. Absolutely great place

Ms. Ledden, Ms. Dixon, and Ms. Yancey are my son's teachers at Primrose and we love them. They're…read moreso thoughtful, they're very communicative with us as parents, and are very loving. They're always sharing news with us about my son's behavior or his needs (both opportunities and praises! which we appreciate). My son basically jumps out of my arms into Ms. Dixon's arms every morning, which makes me feel so good dropping him off every day knowing he looks forward to who he's spending his days with, and confirms to me he's in a loving and safe environment that he enjoys. Thank you Ms. Ledden, Ms. Dixon, and Ms. Yancey for your love and support of our son in the Toddler 2 classroom!

I saw other reviews for this daycare and felt compelled to write a review as several of the reviews…read morewere from people who haven't attended the daycare. We've been sending out child to Primrose for 2 years now and are very pleased with the quality of care received. Getting in: There is a length wait list because this is quite a popular school. I recommend signing up as soon as you find out you're expecting if this is the school you want to go to. We signed up at 6 months pregnant and had a year wait list. Our child was able to start in their Infant 2 class and is currently in their toddler 4 class. Fees: There's no way around this. It's expensive. This is a quality daycare. The facility is in immaculate condition. There are lots of toys in each of the classes. There are several great playground on site as well as a splashpad. Tuition includes 2 meals and 3 snacks daily. Parents are served breakfast and snack once a week. Staff: The staff are great at this location! The turnover is very low and most of the teachers that we've had in the last 2 years are still there. I think this speaks to the quality of the school, helps to justify and price, and the work environment for the staff.

Our son was one of the first children at this location when it opened. In those first few years we…read moreabsolutely loved the tight knit community and attention to detail the staff and directors offered. However as we now enter our child's third year at the school with numerous staff and leadership turnover we utilize this school more out of convenience than personal choice. There have been several instances of miscommunication from leadership with our family. Even more concerning, is the notable leadership turnover in such a short period of time. Unfortunately there is not a standard practice in place for routine class transitions which allow children of the same age an equal opportunity to access all learning tools which the school prides itself on. It's extremely disappointing to see such obvious stagnation and regression in our child's classroom engagement and learning for what appears to be the sake of appeasing incoming families on waitlists or special circumstances. I do hope moving forward the school is able to put in place more concrete class groupings so that all children are afforded an equal opportunity to engage and excel in their pivotal early learning years with the developmentally appropriate materials and tools the school has to offer.

This school is the worst place to put a child that is autistic. My son is on the spectrum which…read morecomes with ADHD and meltdowns and aggression. That is normal for kids on the spectrum. The aggression stems from them not knowing how to use their words. He had behavioral therapists there with him everyday and he was only at this school for four days before they kicked out a special needs child! A normal non special needs child takes a week to transition to a new place....a child on the spectrum takes at least two weeks maybe three. The owner did not allow that. The teachers have no training on how to handle and teach a child on the spectrum at all. The owner also LIED and said the behavioral therapists sat and let my son hit and kick the teacher and they ignored it. TOTAL LIES!! I have the proof from the notes that they have to put in every week from the sessions. So the owner lied to me, the teacher lied also. I called the ADA and was told what they did violated the ADA act and to file a complaint. I have filed a complaint with the ADA. This place needs to be shut down for good. They are horrible. They also wanna charge almost $1200 a month you have to pay on the 1st of every month and they don't provide lunch, you have to provide lunch for your child and they wanna charge that much. Basically a daycare for rich snobby people!

Amazing, clean!!! Wonderful staff so blessed my two little ones have an amazing time every day they…read morego!!! Everyone is so professional but also treats my kid like family

It is incredibly concerning to see this Academy remove a 2 year old from the school for…read morebiting-something that is widely recognized as developmentally normal behavior at that age. Toddlers are still learning how to communicate, regulate emotions, and interact with others. Biting, while not ideal, is a common phase that one would think that trained childcare professionals/ teachers should be prepared to handle with appropriate strategies, patience and guidance. This situation raises serious questions about the staffs training and their ability to manage age-appropriate behaviors. A quality daycare/Academy should have clear polices in place not only to address behaviors like biting, but also to support both the child exhibiting the behavior and the children affected by it. Simply removing the child suggests a lack of resources, understanding, or the willingness to work through typical development challenges. The easy solution is to call the parents to pick up their child. Parents should feel confident that their childcare provider is equipped to create a safe, supportive environment for all children, if your child is bitten, it is absolutely valid to ask what measures are being taken to prevent incidents and teach appropriate behavior. Likewise, if a daycare/school's response to normal toddler behavior is exclusion rather than education and intervention that's something every parent should take seriously.

I had a first impression and it wasn't inviting. I was visiting and wanted to check out the…read morefacilities and was told to leave.

Love this school both my kids went and still go there and Latoya's awesome. thanks :)read more

I called Latoya Luczyszyn in UNF Preschool several times for the ranking of our status to UNF…read morepreschool. Either she does not answer or talks inappropriately to the people. Finally, she messed up all the application rankings. If I can give "-5", I could give. Avoid this mess !!!

We absolutely love NDLC!!! We are so happy with everything this daycare provides. The teachers are…read moreamazing, the faculty is so helpful and goes above and beyond. Our son has learned so much and it truly amazes us seeing his growth and development thanks to NDLC.

My wife found this place by online reviews and proximity to her work. Needless to say we are…read moreextremely happy to have found it. My daughter seems happy to be there, has made friends, has developed a great appetite because of the variety of food they serve, and has developed at a great pace for her age. The building seems like a safe place and the staff has been very friendly. Would bring another child here in the future.