Since moving to the Nashville area, I've been looking for a trustworthy place to go, and I finally…read morefound it at Nashville Coin Gallery. The owner, Pete Dodge, provided absolutely great service during my last visit. They are incredibly professional and honest, which I really appreciate. It's a great feeling to finally find someone I can confidently do business with. Thanks for your help, Pete! John Godsey

The support staff was the most responsive and friendly of the three gold and silver coin shops I…read morecalled in the Nashville area. When I got there, the receptionist was welcoming and Pete the owner went out of his way to make a very reasonable deal and kept his word and timing in every respect.

Two silver coins and a tiny gold piece were in the back of my dresser drawer, so I decided to see…read morewhat they were worth. Bottom line here is that they were fair, offered a great price and were highly professional. While I will not name the two other dealers I visited, I will attempt to educate through this review. Smyrna Coin was orders of magnitude a better experience. At the end of the review is my experience at Smyrna Coin. :) My first experience at another location was dismal. Coins without collector value have what is called "melt value". This unnamed dealer took me for a ride, offering only 66% of melt value. Don't make that mistake. The second experience at another unnamed dealer was not much better. While offering a fair melt value for the silver, his offer was much lower that what I was given at Smyrna Coin. This unnamed dealer did what is called a "scratch test" to determine the Karat rating. It involves scratching the gold on a tile and using acid to determine the quality. The man said the coin was so small, he doubted it would even register on his scale. Smyrna Coin came to the rescue. Instead of the scratch test, the assayer used what I deemed to be an "Xray Fluorescence" test. This uses an xray that is reflected back and analyzed. My internet research indicates this test gives amazing accurate results. They used a more accurate scale and came up with a much higher offer. On the door is a sign that says, "By appointment only", but since I was there, I tried the doorbell and my walk-in was accepted. The assayer explained how the price of precious metals varied since even the day before and was very nice. Dealing in precious metals usually calls for a degree of privacy. An office worker inadvertently walked through our negotiations and was immediately and profusely apologetic. In my humble opinion, if you do not use this establishment, you are at risk of losing a substantial amount of money. I almost lost money by going elsewhere.

She never Sent my coin and never sent my 11 dallers back. They do not call. I want my MY MONEY It…read moreis over a month!!!! BACK!!!

John and Paige and Carolyn are wonderful. They are honest, fair, knowledgable and friendly. They…read moreare just as nice whether you are buying or selling and regardless of whether your item is large or small. John has helped me put several coin sets together over the years. He also has some really nice graded coins. I have also bought several gold box chains for my wife. She loves them and especially likes that they don't get knotted up.

How welcoming this Kay location is! The representatives were so friendly, so approachable and…read moreknowledgeable. They weren't pushy, and after getting a few pieces of my jewelry inspected and cleaned, I instantly recieved my inspection email, and I was almost out the door when another piece of jewelry caught my eye! I hate going into the jewelry store, because I always come out with more!! Ugh! But what better place to spend money where they clearly focus on customer service!

When shopping for a replacement ring for your fiance you encounter some stress to say the least,…read more. First off I hate the mall! ALL MALLS! and it was Saturday so you know how packed it is with kids everywhere!!!...ok ok , so once inside I had no trouble find Kay Jewelers and even though they looked under staffed with 5 couples and 3 employees, they seemed to mange just fine. Yes I had to wait but they made sure to inform me they were aware i was there and would be with me asap. The guy who helped me pick out the ring was super nice and very patient which is a plus because picking something of this importance takes time and understanding. I went thru at least 50 rings and he was determined to stay with me until the end...final result was a gorgeous 21/2 K ring that i think she will love! You can't put a price on good customer service but these employees are the proper example of what it should be no matter where you work!...Thanks Kay Jewelers...!!

Usually my yelp reviews are positive... THIS being an exception as I want to warn others. Prices…read morewere 50%(!) higher than another jewelry store in this same mall. ALSO there is a 3.5% fee if you want to use a charge card! Was not indicated nor informed regarding the additional fee until I was ready to pay. Unethical imho.

Raj took the time to fix a bracelet that other jewelry companies could not fix…read more He was helpful and professional will shop there for my jewelry needs

Just wanted to write how helpful and kind the manager at the chico's in Murfreesboro TN has been…read moreevery single time I have shopped there. She really goes above and beyond to make you feel welcomed and to see that you have everything you need. Some of the best service ever!!! julie H

Sara and Penny were very helpful to me in my last visit. Genuinely interested in the customer and…read morethe needs of their customers.

COMPLETE SCAM of a lifetime warrantee. I paid a lot of money for a necklace a few years ago, and…read morethe clasp broke recently. I was told I have a lifetime warranty when purchasing the necklace so no big deal. I take it back to the store and they're going to charge me $75 because I didn't come and have the necklace inspected every six months to comply with their warranty. No one ever told me that I had to bring it back every six months. This is just a scam to get out of actually honoring their guarantee. I will never buy anything from Shane company ever again. I could not express how much I feel scammed. This is ridiculous. Avoid this place at all cost. The 6 month BS is a just a clever way for them to not honor their warrantee.

Danielle was the absolute best! She saved the day when we were shopping for engagement rings. We…read morewere about to leave when she noticed and ask us how it was going. She turned our experience around and helped us get the perfect engagement ring. A few months later she was able to get us the exact wedding bands we were wanting. She was the kindest, truly listened and cared about making our experience amazing!

Got my mom and mother in law bracelets and charms .. nice quality . The pieces are sterling silver…read moreand they put them on right there at dillards . Sales lady very nice and helpful . They also have catalogs.

Full disclosure - I'm from Texas. So is James Avery. So I've been shopping at James Avery for…read morealmost two decades. It's a great store for jewelry chains, charms, and other pieces. I have a few lovely charms that came on chains that were silver- or gold-plated. Unfortunately, I'm quite allergic to nickel, and those silver- and gold-plated chains tend to wear down to the nickel and cause me to have an allergic reaction. So I stopped by James Avery, because they have great quality chains (silver and gold) for really reasonable prices (as well as a lot of choices of chains and lengths). I found a lovely silver chain in 25 inches for less than $50, which is a great deal! I'll be back to get a gold chain to replace the nickel allergy trap sometime soon! Lovely store, check it out!