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    Kay Jewelers #799

    4.0 (4 reviews)
    PriceyJewelry

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    Ask the Community - Kay Jewelers #799

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    Platinum and Gold Jewelers

    Platinum and Gold Jewelers

    4.8
    (25 reviews)
    0.6 mi
    $

    I'm a 29‑year‑old Marine veteran, and the clasp on a very inexpensive necklace that means a great…read moredeal to me had broken the day before -- a necklace I wear every single day, with a bullet pendant, taken from my time in the U.S. Marines. Not being able to wear it even for a day felt wrong. I searched for a jewelry repair shop in Murfreesboro and found Platinum and Gold Jewelers. The moment I walked in, I was greeted by Charles, who immediately shook my hand, learned my name, and made me feel like I was talking to a good friend rather than a stranger behind a counter. I explained what happened, handed him the necklace, and he simply said, "Let me see what I can do." Less than ten minutes later, he returned with the necklace perfectly repaired -- he had soldered a ring through a link so cleanly it looked like it had always been part of the chain. Even after fixing it, he took the time to ask whether I wanted a clasp added to make it easier to remove, but I declined. What mattered most was that he restored something I thought might be lost to time. When I asked what I owed him, he said, "Nothing," then asked about my branch of service and genuinely wanted to hear the story behind the necklace. He thanked me, shook my hand, and sent me on my way. I walked out of that store smiling and immediately called a friend to share what had just happened. Charles was genuine, kind, compassionate, respectful, patient, and incredibly skilled -- the kind of person you rarely meet anymore, and the kind of professional every business wishes they had. Because of this experience, Platinum and Gold Jewelers has earned a customer for life. I don't buy jewelry often, but I'm planning to return soon just to buy another necklace to support a business that clearly values people over profit. I've already told several friends, family, and coworkers about this experience. Every one of them agreed: you just don't find service -- or people -- of this caliber as easily anymore. Platinum and Gold Jewelers have my highest recommendation and the highest degree of appreciation. -Peyton

    I have been patronizing this business for years, and would never go anywhere else for my jewelry…read moreneeds! These guys are kind, knowledgeable, and know exactly what they're doing! I observe their superb customer service with everyone that walks through the door. Their attention to detail and pride in workmanship is evident. Their jewelry is beautiful and custom creations are admirable! I'm so very glad I found Platinum and Gold Jewelers!

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    Platinum and Gold Jewelers
    Platinum and Gold Jewelers
    Platinum and Gold Jewelers

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    Bell Jewelers

    Bell Jewelers

    3.7
    (32 reviews)
    0.9 mi
    $$$

    I would recommend Bell Jewelers to anyone and everyone! We first went to Jared and the experience…read morefelt very impersonal, it seemed like they were just focused on making a sale. We decided to check out a local jeweler instead and that's when we met Andrea at Bell Jewelers. She was amazing! She took the time to show us different diamonds and styles and really listened to what we wanted. She helped us create the perfect engagement ring and made the whole process feel special and personal. Because the experience was so great, we came back to Bell Jewelers for our wedding bands too. We couldn't be happier and truly recommend them to anyone looking for beautiful jewelry and a wonderful experience!

    Since I had good service the last time I was here, we brought a ring in from my recently departed…read moremother in law that my wife wanted to see if it could be resized. I don't know the woman's name but it was the frumpy old blonde woman that ended up not really helping us. We told what we were hoping to do, and her immediate response was "I don't think we can do anything but let me check" and then she came back and told us that they couldn't. Which is fine, however no offer of alternative options and you immediately took the conversation to a negative when you start off with I don't think we can. We went elsewhere and their response was "I will be happy to check and see", and even when they said that it couldn't be resized they gave other options of what could be done. You could have still made a sale, but instead you lost one. Take this as a training opportunity!

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    Hidden Bible verse !
    Hidden Bible verse !
    The engagement ring !
    The engagement ring !
    Our wedding bands!!

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    Our wedding bands!!

    Kay Jewelers #799 - jewelry - Updated July 2026

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