I worked with Rocco, he was fantastic made me want to spend all my money, super helpful and super…read morenice. Great atmosphere too :)

On a visit, my daughter took me here for snow boots. She has wide feet and I have narrower feet. We…read moreboth found perfect shoes to give us grip in walking this winter. Mine for walking 2 standard poodles. Her for a stroller and toddler duo! Same boot just one medium the other wide! What choices and customer service!!!! Thank you!

I got a pretty awesome deal on two pairs of shoes here. The clearance section is pretty spectacular…read moreand I definitely recommend checking it out. The staff is extremely helpful and super polite. The store is just like what you would expect any other famous footwear store to be but the deals and the discount section seem to be a little bit better here than most. Or maybe I just caught them on a good day! Either way, whenever I need shoes to fuel my constantly painful and bank destroying shoe addiction I will most likely be coming back here.

I went to FF in the Har Mar Mall yesterday to buy some multi-packs of socks. Big permanent sign on…read morethe wall saying all socks were buy one get one 50% off, so I went to the register to check out using cash. The guy working there asked for a phone number, I declined to give it, as I was there to buy socks and not to give away data. He told me I could not get the 50% off then, so I reluctantly gave him a seldom used burner phone number. Then he asked for my name. I told him I didn't really need the socks that bad and left them to go buy socks somewhere else. Actually, ZERO stars and I would stay away because their behavior is shady.

If I could rate 0 I would. This location is never open. Always has hand written signs that it's…read moreclosing early but it is t even open to begin with. SMH the owners need new employees asap.

Got my YSL heels repaired here and they did an amazing job! One of my favorite pairs is now back to…read morelife and looking as good as new. Couldn't be happier with the result.

Came here to get a vintage back I own fixed. Unfortunately they didn't have the correct parts since…read morethe bag is over 20 years old. However, they referred me to someone who would be able to fix it. Really great customer service and kindness from all employees.

They are incredible in their customer service! And the most recent return experience I had was…read morefabulous. Highly recommend them!

I brought my daughter here for a little shopping trip, we looked at clothing then moved on to…read morebikes. Her birthday was coming up and I wanted to get her a strider bike. I had her stand on one to check out some measurements. The bikes weren't put away, they were just stacked by boxes in the corner. My daughter stood on one for a minute--I was standing right by her and giving her my undivided attention. At this moment, an employee (older man, white hair) walked by us and rudely said "no riding in the store." And kept walking. Not "can I help fit you for a bike?" Or "can I help you find the right kind of bike?" Not even a "please". I don't expect everyone to adore my kids, but I do expect people to be respectful to them and them to be respectful to others. REI will never get a single dime from me again. This is the second time I've had an unsavory experience with the same employee. I don't understand how it can be difficult to treat people nicely, I can find much better customer service and better prices at Target.

Miss having a DSW near my home i managed to find a pair of sneakers and boots that I wanted and…read moresocks on a clearance rack so overall a good experience good selection and the usual good clearance items

I drove for 30 minutes to this location to take my best friend to pick up a pair of shoes which…read morehave been placed on the side for her . When we walked in the girl said hello follow by " we close in 5 minutes" and that is when we saw Kenneth and we asked him for help and even tho he was not working the tegisters he was prompt to help us . Offered my friend to try her shoes before taking them and went to get socks because she was wearing sandals . I understand that they were closing in 5 minutes but the service that this young man gave us was amazing and time passed quick and by far was the best experience at a DSW ever . Thank you Kenneth for making us feel welcome , your patience and not making us feel rush . We are definitely will go back just because people like him

First impression of the store is that it is really cool and have a very wide selection of clothes…read moreand pretty good selection of shoes! The staff is the best I've had interacting with a shoe/streetwear/ vintage store in MN so car. I really appreciate the kindness from the staff and the prices are fair!

Good environment always reasonable one of the most relax stores in the cities great prices and…read moreworkers

Always short staffed. Almost always closed early or not open at all. Very inconvenient having to…read moredrive to the store to find out.

This place is a JOKE! I use to like shopping here, BUT THEY ARE NEVER OPEN! Complete Joke! It's a…read morematter of time before this place SHUTS DOWN! Here's the other thing, you can open at 10am, but you have to CLOSE at 12? Why EVEN OPEN??

Great customer service. I ordered a pair of boots & they arrived at the store in less than a week…read more SHOP LOCAL. The store also honored a discount, even though it had expired by the time I picked up my boots. I did inquire about the discount still being applied on my first visit.

Great staff! They helped me when another would not…read more Restored my faith in Red Wing. Friendly and helpful. Thanks, Guys!

I'm pretty new to skating and came into Familia Skateboard Shop not really knowing what to look…read morefor. Allen (I think that was his name) was super helpful--he took the time to explain everything about skateboarding, from where to start to what kind of board and setup would work best for me. He's a really cool, down-to-earth guy and made the whole experience easy and fun. The customer service here is amazing, and I definitely recommend this shop to anyone, whether you're new like me or more experienced.

Customer service is always top notch. They have a great selection of hardgoods and softgoods. The…read moreindoor park is a great bonus and they have all the latest drops for boards and shoes. Great shop merch too. Support your local skate shop!