An outrageously great experience with these guys... look no where else for brokers…read more.. First; many agents I had met initially, told me that my property would not sell at market price because of the dated condition, but these guys promised that they could get me way more as they would hunt for investors.... they over-delivered and got me way more than anticipated... and get this, they sold my property in 2 days... 2 days!! Second; each time I called or texted them, there was an instant response. They kept me in the loop every step of the way with emails and automated text messages when there were showings... and even offered me insight to comments made by anyone interested in the property. The communication was and is unapparelled. These are "young" and hungry agents dedicated to getting the job done. Lastly, and I could go on and on, they offered a very "fresh" and "unantiquated" service and personality that I very much enjoyed (I live in NYC selling a home in TN), so they knew exactly how to handle my Brooklyn, NY attitude... Each call ended with "...thanks brother!" or started with "Hey pal, what's up..." The best selling experience I have had to date... and to Young Marketing- "thank you for making the experience so effortless.... yoos guys are da best, faggedaboutit!"

When we approached Scott Shaw we already had our sights on a particular house but did not feel…read moretotally comfortable going through the negotiations on our own and relying on the seller's agent to properly represent our interests. As soon as Scott jumped on board we knew we had a friend in our corner. He took over all communications with the seller and helped us get a price on the house that gave us plenty of room to work on updates to our new home. Throughout the entire process, Scott was eager, responsive, and diligent no matter the circumstances. We had an idea of the kind of help we would receive from having an agent represent us but Scott really went above and beyond. We are so grateful for all of his help and so happy with our decision to buy. Thanks, Scott!!

I was a first time home buyer, Sam helped me so much throughout the process. I am happy to say I am…read morenow a first time home owner. Largely because of Sam. I have know Sam for a few years, knowing how he serves the community already. I knew he would be an amazing choice to help me find a house. He listens and was engaged which was great. We were able to see the bar and raise it without getting into the absurd. The process for the first time I though was going to be overwhelming. However, Sam is extremely knowledgeable about the market. He is constantly in contact letting you know when a new listing comes up. He utilizes the current apps and then some to find listings. Negotiating, is another skill he thrives in. Sam will make sure your offer is a solid, looking at the down payment, earnest payment, and the thinking about closing costs. Sam is about building relationships with his clients. Not only because he cares but he also knows that maybe one day they could help someone else. During my inspections things came up but not to worry Sam knew someone to help. Lastly, Sam also takes the time to recognize the every day heroes - Firefighter, EMS, Law Enforcement, Military, Healthcare Professionals & Teachers. Utilizing "Home for Heroes" during the process. Don't give it another thought, Sam is the go to realtor in by book. #SamSoldIt

I have been working with Erik to find my first home since October; through a twist of fate, I was…read morepaired with him by Trulia--I'm so glad we met! I had been casually working with a realtor friend who was hard to schedule showings with and generally didn't treat me as a serious buyer, and Erik's enthusiasm was a breath of fresh air. The first way Erik impressed me was by asking me to decide who I'd rather work with, because in the industry, it is unethical to poach clients from another realtor. Erik's genuine commitment to ethical business practices helped build an immediate level of trust between us. Erik has a wealth of experience not only with realty, but also with banking, construction, and renovation. Whichever way you decide to go--buying an existing house, building a house, getting into new construction, or acquiring investment properties--Erik knows a lot about it. I loved that I could ask him about the approximate cost of certain changes to homes as we walked through, and he will sit down with you and compare mortgage rates and closing costs. He is a great listener and came with me to see lots of houses to figure out what exactly I wanted. He is awesome about promptly making appointments and communicating--the Knoxville market turns over so quickly that having a realtor who can do same-day showings is necessary. Erik has always been available to talk during evenings and weekends--he is such a hard worker and willing to put in the time to take care of you. On top of all that, Erik is so chill and never pressures you to pick a certain house or make an offer. He has always given me all the options and told me to make the decision that felt right to me. As an attorney, I really appreciate that approach, which is the same as I took with clients when I was out in practice. I also had an offer accepted on a house and the inspection revealed some things I just wasn't prepared to handle, and Erik was very sweet about getting me out of that contract. I am mindful that realtors are working on commission, but Erik has never made me feel like I'm wasting his time, even though my first house is going to be relatively modest. He has been encouraging and positive during a potentially stressful process, especially during COVID. I am (finally) under contract with a new construction, and I feel really good about the decision thanks to Erik and his expertise. P.S. Honorable mention goes to Nikki, who filled in and did some showings with me when Erik was out sick one weekend--she was so nice and helpful!

Watch out for the fine print when signing a sales agreement! We've made plenty of offers on homes…read morein the last 5 years, and when doing so you sign a sales agreement to use the realtor for the duration of your home search. Usually the time frame is 30-60 days.. however Erik Jackson's was for 9 months! We had some personality conflicts and were not impressed with his efforts of finding us a home . Especially when he claims to be the BEST realtor in Knoxville ! We asked to release us from this contract that we signed, but he refused! He said "he didn't feel comfortable doing that!" In the year and a half we've been in Knoxville house hunting I have never once seen a sign that even said SMART REALTY. Beware, and watch for time frames and dates when signing a contract!

As a first time home buyer and lived out of state. I did not know where to start. But, I had…read morespecific plan of what I wanted. What I wanted to spend. I downloaded the real estate apps, started looking for a mortgage company and search the web to get the ball rolling since my apartment lease was ending in a few months. I have family in the area and informed them of my plan leave the "Sunshine State". They insisted that I use Shannon. They had worked with her five years prior and had a great experience. So, they reached out Shannon and that was the best possible decision in this process. Shannon reached out to me and we chatted for what I was looking for and what I was willing to spend. She set up an email that would send me information about home using criteria we discussed. Another issue was that I was unable to visit the homes I was interested in. A ten hour drive or flying every time I was interested in a place. Nope! Not gonna happen. I was going to have to just rely on my realtor. I still continued to use the resources available to me that I had downloaded and bookmarked. Mind you that, the real estate market just started to skyrocket and the hedge-funds were snapping most everything up with cash offers to do a quick flip. We had to work fast to compete in this market. Shannon on my side was good decision for a number of reasons. Shannon knows the area around Knoxville. I am not just taking about the suburbs around Knoxville. Shannon knows eastern Tennessee. When I was interested in a place. She would go to the location. Not just call the other realtor and tell them that I was interested and get the specifics. She would drive an hour to the open house and take a look for me. Pretty impressive that she would spend two hours of drive time to look at a place for me, I thought. Shannon knows about houses. She is not a home inspector. But, she knows what to look for from foundation to roof peak. Her knowledge of potential structural issues and cost that may arise in the future of home ownership was impressive. She would explain, if I was interested, that future repairs could run this or that. I made better decisions with her on my side. She is always looking out for her clients best interest. When we found a potential house, that I did end up buying. She drove an hour to be the first at the open house to have a look. It looked good and the asking price was right at my high end of $190K. By now, I had put in offers on other properties that got snatched up by cash offers, out bid and sellers putting lipstick on a pig to ride the up market. She saw that there was a fair amount of interest in this property during its first hours on the market. I had to move fast. I had all my financial ducks in a row and was ready to make and offer. They were going to take offers for seven days, Monday through Sunday. I had to make a good offer so that I would not lose this one. Shannon's knowledge and experience in creating an offer that was so attractive that the offer was accepted the next day. Whoo Hoo! When it came to the paperwork involved. She spent the time to go over each section, explained and answered any questions I had. Her knowledge of the ins and outs of the contract was impressive. This made me comfortable with anything I had to sign during this process. I do recommend that if you are looking for a home in Eastern Tennessee that you reach out to Shannon. She knows the market, the right people, the real estate legalese and she care about her clients to get them the home that desire.

Lauri is great! Professional and exceptionally helpful. Could not recommend Lauri any higher…read more Very responsive and extremely helpful with her insight. Thank you Lauri.

Janet and her team are stellar. She was very flexible with our timeline and availability. She also…read morehas the local knowledge, experience and connections to make the process as painless and enjoyable as possible. Of the past 3 homes I've purchased this was the easiest from beginning to end. She also found us a local lender whose rates and service beat any I found with the banks I've used previously. 100% would do business with her again and no hesitation to recommend her to friends and family.

My husband & I worked with Renae in the purchase of our first home. We were living in Charlotte, NC…read more& looking to buy in the Knoxville area which is around a 4.5 hour drive. Renae was always quick to respond, flexible with our schedule of driving back & forth. She was very knowledgeable and informative when it came to the homes, prices & negotiables of each. Her husband is a builder and you can tell with her attention to little details that most realtors would miss. We highly recommend working with Renae if you're looking for a realtor who is kind, trustworthy, fast-working, flexible schedule, extremely knowledgeable & wants the best for her clients.

From the moment I walked in to the door I was treated as lower class. I don't look like your…read moretypical home buyer in the market for a 1mil + home and this group doesn't represent that group of upper class buyers/sellers however Tiffany is a friend of a friend so I gave the group the benefit of the doubt. Yet I got anything but respect. I was looked down upon as if I could not afford that kind of home even being a CASH BUYER! It is complete insanity to me that I can have the cash to buy a home like that and have someone treat me with such disrespect. She spent more time talking about herself than she did the homes she represented. If you have any desire to be treated with respect and give your commission to someone or a group of people who actually care about you and your family then please look else where. One of the more established agencies. I don't want to seem biased so I won't name the agency who treated me like a human being and got me/my family our dream home and instead warn you to stay away from this agency unless you like feeling as if you are 2nd class.

I had a wonderful experience with Tiffany Dorn Reality. I mostly interacted with Rachel and Steve…read more They were super helpful. My Mom had passed away and they took care of us so well. I'm highly impressed with their customer service. They had a moving van that I was able to use twice and there's a list of other amenities they have for their clients. They even gave away a huge pumpkin pie at Thanksgiving!!

We did a long-distance home search with Tara. She was assigned to us through Homes for Heroes, and…read moreI'm really glad we got her. She was great the whole way through - friendly, patient, and communicative. She made sure we didn't get a home that would be a money pit or something that wouldn't be approved by the VA (and, thus, cost us extra $$ in inspections). She helped us through the entire process and took great videos and pictures since we couldn't be there in person. I don't think I can recommend Tara enough. She's simply wonderful, and if any of my friends in the Knoxville area (lol assuming I make some down there) plan on buying a house, I'll be sending them to her.

Tara is a wonderful realtor to work with! She answered our questions quickly and is so…read moreknowledgeable! She listened to our wants and found us a house in less than a month! Every process was smooth and simple with her. She is a top notch realtor! I recommend her highly to anyone who's thinking of buying, selling or renting out their property!