Came in for a few boxes so I could move my wine and liquor into new house. Worst experience…read more Felt like a criminal. And I Have been buying liquor at Castle for 30+ years. No more. My wife just bought a case this past weekend and he said: we have to save boxes for current customers. I said I am a current customer. He questioned it saying I didn't look familiar. ... He had 100+ boxes stacked in the corner - and would only ALLOW me to take 5. Horrible. Just not treated right. Last time I will ever set foot in Castle Wine.

Wine store with a large selection, especially in the French wines. Paul was extremely knowledgeable…read moreabout the wines in his shop, and gave great advice tailored to our preferences. Will be coming back!

My first time in and needed to grab two bottles of wine for a function. Selection was great and…read moreorganized well, service was super friendly and jnowledgeable, and I was even treated to a great sense of humor. Stop in!

Absolutely the best selection on Bourbon and Rye. If they…read moredon't have it they will get it for you. Great customer service at this store !

Best selection of single barrel picks in the area, and a great loyalty program that runs the whole…read moreyear with raffles for harder to get bottles.

My go-to local liquor store. Good selection, good advice, friendly service. Groceries next door,…read morestop in for wine after. A Westport institution for many years.

If you know exactly the wine you want (exactly!) then this place is perfect. Great parking, right…read morein town, next to a grocery store and near Terrain. Owner (manager? Dan?) was friendly but he led us to a bottle of white I can only describe as swill. He made the sale, but if he lost a repeat customer.

I tried to place an order and immediately got contacted by my bank with a fraud alert. They tried…read moreto charge my card twice for one order. I would not recommend them!

A bad mail order experience. I was looking for a particular vintage of a particular wine. That was…read morethe whole point of my order. The website took my order for a case. It was one of the 2019 Black Slate wines. I got an email acknowledgment that said that it was not a confirmation. This is usually the point where they say they don't have the wine. Then they confirmed the order and shipped the wine.. The shipment said 2019 Black Slate. I got a case of 2021 Black Slate. They did a two year vintage substitution with no notice. If the wine was decent, I might not care so much, but I've tried two bottles and they were both off - there is a musty smell, and the wine is undrinkable. I wrote to them 3 days ago complaining about the situation. So far, no response.

It's very rare these days to have a business who knows about the product they sell and deliver…read moreexceptional customer service. I am from New York and found this company online offering the Grand Patron Burdeos for a reasonable price. I sent them an email and they returned my call the next business day. Ethan was very helpful and got the product delivered to me within a few days just in time for my brothers birthday. Thank you very much for your great service. Will definitely order from them again.

I called both stores looking for an in stock item advertised on your website. Neither individuals,…read moreeven after spelling could help. I didn't bother to ask about interstate shipping, taxes, or carriers. To the owners: knowledge staff is imperative for internet customers. Why bother to spend time and money for Wine Searcher if you're not staffed properly. There's just too much competition out there. Peter Morris

The rudest and chauvinistic place ever! Lady sitting at the register, who I assume is the owner,…read morelooked simply disgusted and miserable when I walked in. This was my second time there and exact same reaction. I'm in sales, I understand people have many reasons to act that way and it's not personal. Giving her benefit of the doubt, I picked up a bottle of 1 liter Glenlivet 12 year for our party which was clearly marked $55.99. While ringing it up at the register, she proudly announced it is $59.99 + tax. I showed her the tag on the box, she said it's a mistake; that's stupid of someone to label that. Despite being a brown colored American, I was simply caught off guard. This is not a normal business practice in 2019 that I've seen anywhere! I just paid whatever was asked and walked out. I'm sure I have better places to be with loving friends and family. The worst place ever!!! if you are not willing to put up with that, go elsewhere

Marcie seems very knowledgeable and passionate about the wines she carries. She's not afraid to…read moretell you the taste profile of a particular wine even if it's not what you are looking for. In other words, she's honest and won't make a sale for the sake of a sale and a potentially disappointed customer!

Summer Saturday 10:20 am. Still not open although posted time says 10 am. They just lost 6 people…read morewho were waiting including Carefree Boat Club members who were really mad. Change time or find someone reliable to open.

Convenient Saugatuck wine store. Has dedicated parking spots in front to make it easy to grab a…read morenice selection to/fro wherever you may be headed - a bottle to relax after the day at home or a gift for somewhere you are headed. I've seen some "celebs" in here trying to be low key and incognito, which is dumb anyway. All I want is my chardonnay - I can care less you are shopping in my store only because you were in a television / cable series or movie or whatever. Parking monitors in front during busy times are hilarious. They've watched my pooch lock me out of my car before and have been helpful with me jumping over the seats to get back in with wine on hand.