If you want to get screwed over, hire Hook and Ladder. I had a problem with birds in my vents. They…read morecame out and they charged me a whopping $210 for each vent. It was hard to justify, but I figured this was a permanent solution to my problem. The guy told me we will never have birds in our vents again. Nope!! Within a year, one of the vent covers fell off because it was not properly attached. I blew it off and didn't want to bother the company, but then we started to smell dead animals because the birds were getting into my vent system. Then another one recently fell off. I called the company and I felt that they should reattach those covers as a good faith gesture, especially since they charged so much.. They admit that their covers are brittle and they said they will charge $250 to come and fix what they did not properly install. Stay away from this company. They charge astronomical prices and install inferior products so that you have to call them back and they can make more money off of you. Manipulation and denial of responsibility at its finest! I will be contacting my attorney and I will make sure that other people do not work with this company.

Amazing company with amazing customer service! I've been a customer for years and have never had…read morebad service! They are very professional, prompt and don't try to rake you over the coals with price! I highly recommend!

Highly recommend Swiff and span cleaning co, Ariel was professional, super nice and extremely…read moreefficient. We had a cleaning service before and they did not do near as good as Ariel did. She cleaned things that we did not even know weren't cleaned. I also really value that they take a portion of each sale to give back to philanthropic organizations helping the local Charlotte community. 100% new steady cleaning business. Can't wait to see swiff and span next week!

The work they do is good but BEWARE - this business will inflate the cost of any work that needs to…read morebe done so that you are forced to go through homeowner's insurance. I had a leak that was coming from the ceiling of a downstairs closet. I thought it might be a complicated leak from the second floor bathroom - I was so happy to see when the closet ceiling was removed that the leak came literally from a part directly on top of the closet ceiling (so water hadn't been traveling all around the second floor). It was a simple situation. These guys jacked my bill up to over $5000, which forced me to go through homeowner's insurance. I got it brought down to just over $4000 after complaining. ...also note, they will not give an estimate in advance. They never gave me one throughout the time they were here and they never gave one to my friend in Providence Downs neighborhood. They just wouldn't give her a dollar figure and, in her case, she wasn't dealing with an active leak, so she chose to not work with Sunshine and instead chose a company that would give her an estimate. After what happened with me, it's obvious that they avoid giving a dollar amount so that they can start the work and then inflate the cost once they're already working. ...lastly, they charge by the hour - something I hadn't realized as I would see them arrive and park at my house and take forever to get out of their truck. They even went to my neighbor's house to inspect something for her when she saw their truck and came over to ask them about something at her house. Yes, I'd thought it was odd that every time they came they just sat in their truck for so long but it never occurred to me that they were killing time and that I was paying for it.

What a pleasure it was to work with such a hard working, quality oriented company. They we're…read moreprompt and worked well with the insurance company. A couple of their workers (Lupe and Georkis) were the best. They were hard workers and kept us informed as to what was going on. The workmanship was excellent and Tim the owner was very fair to work with. When disaster strikes, they're the ones to call.

Update: Two years later, we are still using AleJay Green Cleaning. Brooke, Shannon, and their team…read moredo an awesome job. And they're always on time, friendly, responsive, and generally on the ball. Highly recommended!

Since my first booking with Brooke, she has done another townhome property for me and just…read morerecently, my home. Her rate for a home deep clean was more than a move-in ready cleaning for the town home. Once again, she did a wonderful job using "green" products and made the town home move-in ready. With my home, she arrived promptly at 9am and did a deep clean until 3pm. I was happy with the results as the house smelled nice and looked wonderful. I loved the look of freshly vacuumed floors. I did notice however that the top of my stove vent was not dusted, nor was the top of my fridge. Two areas that I was expecting to be cleaned, but wasn't. I will still keep her in mind for future cleanings and still highly recommend her! She even reaches out to see if you need any future cleanings done which I appreciate. She is very professional and great to work with.

I am adding my review from my experience with this company in 2017. I am the original person who…read moreadded this business on Yelp and my initial review was somehow removed...but future customers need to know what actually occurred and my personal experience with Shane & Alex. PROJECT LEFT UNFINISHED & TIME WASTED! A complaint has been filed against DJO Home with the Better Business Bureau. We had someone come out to our come in July, twice, to do an estimate for a fence staining project. They sent us the contract and we sent them 50% deposit. They started the project in September and two days later everything went downhill from there. The same guy who took the estimate, Shane, was working on the fence staining. He called me two days into the project to let me know that most of the front of the fence was completed, however, he requested more money to complete the inside of the fence since he underestimated the project cost. The day after this conversation, he called in "sick" with food poisoning. My conversations (via phone, text, and thumbtack messaging) for the next five business days were with the office coordinator, Rochelle. She told me she spoke with the owner, Alex, and the estimate was not going to be the customer's fault. She said they would take care of finishing the project and honoring the contract. The communication and professionalism was at its worst, as I constantly had to be the first to message and call to see when the staining would be completed. My last straw was when I came home from work to find two ladies and a little girl trying to finish the remaining front of the fence (staining it by hand), and they did a terrible job. That same afternoon, I finally spoke with Alex and all he wanted was more money to finish the project. The owner should have initially reviewed the contract to make sure it was accurate, should have called the customer to follow up on how the project was coming along, should have sent someone else to finish the project if a worker was out sick for a week, and should have definitely honored the contract and took accountability for his employee's mistake. Even the work that was completed on our fence was not done as promised as there was only one coat of stain done on the outside, inconsistencies (some stained by hand/brush and some stained by the machine), and there was plenty of trash left in our yard and around our fence that we had to pick up. This new fence, which also cost us thousands to put up, is now unfinished and destroyed with the job they did. We have to pay someone else to fix the inaccuracies on top of finishing the job. I would not recommend hiring this company due to their inaccurate estimates, lack of professionalism, the inability to take accountability, lack of trust, and lack of overall respect for the customer. There is nothing "family like" about this small "family business."

The two ladies cleaned my house were fantastic! I'm a very particular, detail-oriented person, and…read moretheir work exceeded my expectations. I will continue using their service. The customer service is also great! Olivia

They are fabulous! They have taken care of not only my house, but several other rental properties…read moreas well as community clubhouses and entire townhome community exteriors. I have been using them for years and have *NEVER* been disappointed with John, his workers or his services. When there was a question about a job, they came back out and went over & above what was contracted to ensure the homeowners were happy. Frankly, I won't use anyone else unless forced to.

I had used a company called prestige pressure washing several years ago. The had truck mounted…read moreequipment , Used heated water and an eco friendly detergent ,did a excellent job. ..sent a text for them to call me for a whole house cleaning estimate. ..turns out they were bought by union pressure washing. ..spoke with John to set up estimate he was very professional and said he would call first of the week to schedule an appointment for an estimate and that he would call before the appointment. .this was on a Fri. so the following Fri, 2 guys show up, unannounced, and proceed to unload and hook up equipment in my yard ..no truck mount. ..2 guys in unmarked pickup and begin moving stuff to clean with no OK from me as I was on business call in office when wife informed me what was happening. ..so I walked outside and said shut it down and leave. then received a text from the now unprofessional John that this was" my loss"..I can find find 2 guys in a pickup anywhere. I had specifically asked if the equipment was truck mounted, to which John replied yes..I also had requested an estimate first, and they just showed up and started working. Very unprofessional. I would not recommend this company. I like to use locally owned businesses whenever possible and still need a reputable company to pressure wash my home.

So I had a cleaning company prior to hiring uptown cleaners and my cleaning lady got hurt so I've…read morebeen texting emailing for almost 3 months to find out how she's doing and what is going on because we always had her home clean our home once a month. So started doing some research and kept coming up with people that were extremely overpriced and granted uptown cleaning is charging a little more than I used to pay but the quality of service is awesome I remember one lady said that she's extremely picky and so am I and the first time she came out she did an Awesome job. Extremely professional and she is meticulous and passionate about what she does. If you are looking for a cleaning company I would highly recommend Briana and her company. We also have Bri and her crew every month..

I get weekly cleanings from this company. I've hired SEVERAL cleaning companies prior to hiring the…read moreladies at Uptown Cleaning Crew and there hasn't been a comparison of the satisfaction these ladies brought to my desired cleaning needs! This is not like a normal cleaning service, they like Deep clean everything! It's also a great price range depending on what you are looking for. Highly recommend!

We were looking to replace our back patio (cement and pavers). We went through Home Depot pro's…read morewebsite and got in contact with CRS Construction Company. Heber came out to the house and gave a realistic estimate to replace the patio with an entire concrete slab. We signed a contract and the work was completed in a very timely manner. The quality of the workmanship and the professionalism of the employees are/were at the utmost importance to us and we were not disappointed. If you are looking to replace your patio or any concrete work we gladly suggest checking out CRS. We look forward to referring outlet friends and family to them, as well as checking out their other services. Thank you Heber and the CRS team! Job well done.