My MIL showed up for an appointment a few days before me and the lady she had scheduled and…read moreconfirmed with "forgot" about her. The front desk was rude to her and said "you don't have an appointment, what do you want me to do about it?". I had an appointment scheduled a couple of days later for a full color and had to flex my time to make my appointment (made weeks in advance). Received a text from the stylist on the day of my appt canceling. When I shared it was inconvenient, she told me it was also inconvenient for her that her baby sitter fell through. Found out later through a client of hers she hasn't had a baby sitter for awhile, so I could've been informed in advance my appt wasn't happening. Highly recommend you don't schedule here if you want respect of your time and consideration that you also have a life going on.

I actually booked my appointment through The Hairline. My mom, sister, and I arrive at what we…read morebelieve is The Hairline salon, but we arents positive because there is no sign on the door. The hair stylist who welcomes us ignores my moms question of whether or not this is The Hairline. I state that I have a noon appointment for The Hairline, and even show the stylist my conversation between The Hairline facebook business page and myself; the conversation is as clear as day, and even names several of the stylists who offered to cut my hair. The stylist at the counter doesn't say anything, just takes my information and goes to find another stylist to do my hair. Obviously, I must be in the right place if theyre taking me, right? RIGHT??? My stylist (I think her name was Terri) was absolutely fantastic. She went with my vague idea of what I wanted, kept as much length as possible while giving me layers to relieve weight of my thick hair. She didn't rinse the shampoo/conditioner off of my scalp as much as I would have liked, but I have insanely thick hair, so I dont hold it against her. 3/4 of the way through my cut, I try to connect to their wifi. Im from Nebraska, so I have no signal in St Marys. Low and behold, the only business wifi to come up is The Fringe. Thats when I discovered I was poached, and I didn't even have service to let The Hairline know it had happened. After my cut and style, I happily paid and tipped Terri, since she was an innocent bystander in this nonsense. To my knowledge, she didn't know I was poached. After I left The Fringe, I eventually found The Hairline and went in to apologize and tip my should-have-been stylist, since I took up her valuable time when she could have had another client. YA'LL. I found out that The Fringe constantly pulls this with clients! They have people come in looking for The Hairline, and won't say that they have the wrong business, and will just steal them! TLDR; The Fringe is an unethical business that knowingly steals another businesses clients. Do not go here. Do not support unethical businesses.

This is the worse place to get your hair cut.She cuts your hair and talks shit about you when you…read moreleave.