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    The Greg Blakey Dream Homes Group

    5.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    7 years ago

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    FirstKey Homes - This is what the home looked like upon our arrival from another state! The horror and nobody to help us!

    FirstKey Homes

    (266 reviews)

    If i could give them zero stars i would. I have rented from multiple apartment rental companies as…read morea student freshly out of college. This company has the WORST communication with their customers. I was renting a house with 3 other roommates in Jacksonville, FL. Our "property manager" never responded to emails, calls, or voicemails. Calling the corporate help number you only have workers that can fix minor issues but can not give you much information. They have to ask property managers for more information but that is an issue if your so -called property manager never responds to you. Let me clarify by saying I went to her with only 2 issues during the year we lived there and she never once helped or pointed me in the right direction. Before move-out they sent a pre-move out inspector (who never entered the home) he told us to spackle and paint over the spackle marks and gave us the exact paint color. We did as instructed and they still somehow charged us for painting all 3 rooms "corner to corner". I emailed multiple people that were attached to our pre-move in email and surprise surprise.. none of them answered to clarify or show EVIDENCE of why the "paint corner to corner bedroom 1,2,3" was required. It seems as though they want to TAKE ADVANTAGE of their customers and somehow "solve" the issue by not responding. I have never experienced a rental company act this way. DO NOT give them your business especially in the Jacksonville, FL area. They may be better in other places of the country but I definitely wouldn't count on it if I was you. Update: the same day that i posted this review a member of their social media team commented on my google review trying to say that the charges were valid but that if i wanted to.. i could email him. So i did. I corrected his response and told him in more detail what happened. He finally understood what i was saying. They left me a voicemail today saying that our property manager understood that the paint color may not have been a complete match due to where it was purchased and for that they would give us the full security deposit back minus what was taken out for utilities. I have now decided on a 3 star review because they finally listened and corrected their mistake. I cannot give them a full 5 star rating because it took me writing 4 reviews on different websites for them to notice me... their RESIDENT. I'm a couple years out of college, it's not like me to fight charges or haggle or things like that but this has taught me a lot and i hope you can take something away from my experiences! Please fight back if something is wrong!!! Don't let these big companies get away with stuff like this.

    They tell me i can move into my home and all necessary fixes are complete. The day of move in, they…read morecall to say I have to hold on moving in as the fire department has to come do an inspection. Shouldn't this have had to be on the list of things to do prior to me signing for the house? And why affect my schedule now? I have movers coming before the date the gave me(10 days after original date). My life, family, and career were put on the line. And when the chick called, she had no remorse. As if she had not dropped a bomb on my life and I'm beyond frustrated.

    Spirit Real Estate Group - Headshot of Owner

    Spirit Real Estate Group

    (12 reviews)

    North Dallas

    Amazing brokerage, knowledgeable and always available. This business is hard enough, knowing I have…read morea broker who is always supportive and willing to help is what has kept me going!

    I usually do not leave reviews like this, but I feel it's important to share my experience as I am…read moredisappointed. I am currently in the process of searching for a property. Ms. Lisa Parrish did reach out and leave a voicemail, and she provided two listings. I promptly returned her call and left a voicemail but did not receive a response. I then followed up via email to ask if email would be a better form of communication. Her response was, frankly, disappointing. Despite our email thread, she replied with, "I'm assuming we have already contacted you and gave you a list," and suggested I could text her for emergencies. The reply lacked personalization, which is critical when connecting with clients. It also indicated a lack of awareness or regard for our prior interactions. As someone in marketing, this gives the impression of someone who is not fully engaged or passionate about their work. Additionally, I specifically requested in my initial email that she provide a list of other properties I might consider--this request went unanswered. Overall, I am highly disappointed in the level of professionalism demonstrated. Especially for someone who highlights ten years of experience in her bio, this experience does not reflect the client-focused service one would expect.

    The McDonald Group - Keller Williams Realty - Flower Mound Realtor

    The McDonald Group - Keller Williams Realty

    (20 reviews)

    North Dallas

    I am writing this review on behalf of my sister Claire, who sold a rental property in Arlington…read morewith the expert guidance of our realtor, Macey Gloff. Macey was first class in every way. We are seniors who had not sold a house in many years, so we were a bit uneasy about taking on this large event in our lives. Within 5 minutes of entering our home, we knew we had made the right choice in Macey. First, she was so respectful of two seniors, who at every step of the way were befuddled about one thing or another. Not once did we get any sense that we were pests or asked too many questions, even when we forgot something she had said. She was a treasure in that respect. But there is so much more. One perhaps unusual feature of our transaction with Macey is that I wanted to be included in any communication. At times I was able to speak for my sister because we are joined at the hip and Macey knew that from the beginning. Claire wanted me fully included in the experience, and Macey honored that. Macey was thorough throughout a process requiring much detail. She kept us updated every step of the way. We always had the sense that we were her only client, though of course there were others. Talking to her never felt hurried or dismissive. She explained options thoroughly, and she never pressured us or hurried us to make a decision. Because we have trouble driving on freeways, she arranged for a notary to come to our house for closing. There is more I could say, but I'll end with this overall evaluation. Macey is the most professional, kindest realtor in the Metroplex. We feel honored to have her honest guidance in the sale of the house, an experience that took only 2.5 weeks. We will soon be needing to sell our primary residence, and we'll be right back in Macey's hands. She is a treasure and I recommend her unreservedly . 10 star experience!!

    There was lil interaction with Macey. However, did answer my questions in a timely manner.She…read moredidn't know things about the home and it's on the listing for example. Was not there for inspection. Could have had the other agent fill in for her as she as unable to make it to fulfill her obligations for her client. Overall, it was impersonal and the service was not up to par in my honest opinion.

    The Greg Blakey Dream Homes Group - realestatesvcs - Updated June 2026

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