This review is long overdue as we've had quite the year relocating out of state, but after the hard work and guidance that Marnie provided to us in selling our home in Timnath, we would be remiss to not thank her. Marnie is an expert professional who worked hard for us right as the the market was beginning to turn against sellers in 2022. We researched many agents and brokers in the area and interviewed several top performers, so our choice to go with Marnie came with high expectations and she delivered. Despite the changing market conditions Marnie provided pragmatic, steady guidance to us throughout the process. She understood our needs and produced the right strategies at just the right times to ensure we maximized our goals even as the market was turning soft. Her depth of knowledge in the Northern Colorado real estate market and her savvy, from having navigated previous volatile markets, provided strong guidance and support for our decisions. She never wavered in her confidence and was able to provide clear rationale to minimize the challenges. Marnie was "in it" with us, providing consistent updates and check-ins. She was very understanding and open to all our questions and suggestions, while deftly guiding us to the best path. We would wholeheartedly recommend Marnie to anyone that is buying or selling a property in Northern Colorado. read more

Just the Facts: Shelly Hill of The Group (a real estate agent in Fort Collins) was contracted to sell an elderly woman's home. The woman is in assisted living now and has a minimal of her personal belongings. The house she left is filled with furniture and stuff and will be on the market soon. The realtor 'contracted' a man who happens to be homeless to start packing up the China and other items. Shelly explained this to the family however she failed to mention he'd be moving and living there temporarily. The owner of the home does not know the agent is housing someone in her home. She and her daughter were not told of this arrangement. I discovered it when I went to her home to retrieve personal items for the woman, my friend. I was unable to retrieve those items and witnessed a very unusual situation. There was a man living in her home. His toiletries were in the bathroom and as you can see his other belongings were strewn in the dining room. I didn't feel it was proper to tell my friend because she's elderly and I didn't want to upset her. I did tell her daughter but her daughter is resigned to using this agent. The woman's daughter who is handling matters lives out of state and is inundated with all this. An emotional and busy time. She can't and doesn't want to complicate matters. When I called the real estate agent, Shelley Hill, to discuss the matter she denied it and hung up on me. These are the facts. Is this the kind of real estate agent you would want representing you and your home? IF Ms Hill explained the situation to the homeowner and her daughter and they approved of the idea then I think it is a wonderful way to extend kindness to those in need. The key ingredients is asking for permission. That was not done. Shelly Hill, The Group Inc, FOCO read more

The Group Real Estate - Homeless man at my friends dining room table. - Real Estate Services Near Me - Fort Collins, Colorado

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Shannon at The Group is a fantastic realtor! My husband and I really enjoyed working with her. Shannon is very detailed and when we went on our 3 day home buying tour, she had everything well organized so that we could maximize our time looking at homes. Shannon took notes, kept us on track and helped us weed out homes that were not a good fit for us. From day one of working her, Shannon was always available for any of our questions and concerns. We relied on her market knowledge, expertise and professionalism to find us the perfect home. Shannon is simply the best! Thank you Shannon for taking such good care of us! read more

Deanna McCrery is wonderful. My husband and I are first time home buyers, and Deanna was recommended to us by 2 other friends who bought their first homes in the last year. Deanna is experienced, knowledgeable, and supportive, and I can't recommend her enough. She guided us through every step of the process, and we've just closed on our house. read more

I had a realtor enter my house with a customer for a house showing without permission. Scott Beasely's appointment date was set for another day, as I repeatedly told him, and he refused to listen and still rampaged through my house. He was extremely disrespectful to me, in my own house, when he shouldn't have been there. This extreme unprofessional performance is absolutely unacceptable, especially during COVID-19. read more

Jon Holsten was the listing agent for the house we purchased. After moving in I noticed that Jon or his workers (Group Realty Inc) left the trash can full. It was close to the max weight of 125lbs The can was filled with the potted plants that were used to stage the house. When Jon or his workers put those plants in the trash can they knew the buyer would have to deal with it. This isn't a huge deal but it shows how unprofessional and inconsiderate Jon and the Group Realty can be. Whether they knew of the situation or not it reflects poorly on their attention to detail. read more

Welcome to NoCo where unethical practices and overpriced real estate rise to a new level. I've had over 30 years in buying and selling real estate in different parts of the country. I have dealt with The Group twice in both selling and buying. Hidden costs, unethical practices arrogant Realtors who network together to control the market in NoCo. As a seller my realtor who was not affiliated with the Group, did most of the work for the buyer's realtor (The Group). There realtor did absolutely nothing as far as communication to our realtor through transaction. As a buyer having The Group represent me my realtor conveniently found a home that her associate had on market. We were new to area and did not get good advice or council. I could go on but personally I will Never use The Group. I encourage you to use many of the other qualified realtors and brokers that are not associated with this company. Support Local ethical professionals who work for there client not just there bottom line. read more

My experience with the group was pretty good. They represented a seller in the area when we bought a house in Wellington from a local builder up there. It was a little confusing to have three brokers listing one property and I was passed around between all three of them before it was all over, making things a bit more difficult for me than usual. They also do not use ctme contracts up there, so there was a little learning curve to figure out their DocuSign system. They wanted to use the group guarantee title, thier in house title company, which was fine, but when we went to closing they confirmed by just saying "come to our office". Turns out they had three different offices and of course, I went to the wrong office on Horsetooth, where they sent me over to the title company next door, next the title company sent me to another office off of Mulberry which is where everyone was closing the deal. Anyway, there was a lack of communication as to where the closing was actually going to occur making me 30 minutes late and annoyed. All in all it went well and working with them was fairly professional and enjoyable. They may be just getting too big to give the kind if personable service I desire. read more

My experience is as a tenant and not the seller or buyer. My lease said the only owner, an agent was not mentioned, had a right to inspect my property in an emergency or to show it for sale with 24 hours notice. The realtor used that clause at the direction of my landlord to allow vendors to enter my home alone given keys by the realtor. I understand they are not representing my interest, but when I requested to be allowed to be present, I was told the vendors were too busy to reschedule. The realtor and owner were so disrespectful of my home and privacy they entered my property while I was supposed to be home on resting on medical orders. The Realtor said this was on the order of the owner. It was also clearly in violation of my lease. My security camera recorded both realtors (I don't know who the other one was) and the attorney for the owner criticizing me and making fun of me in my home. It was unprofessional and hurtful. I spoke with the managing broker Matt Thompson who felt that it was okay for a realtor in his firm to do this because the owner of the property directed him to do it. I wonder how far they would go as an agent of the owner; they clearly broke the law in this case entering my home without the owner present as required by my lease and without my permission and against my wishes. They may treat the customer well but I would be wary if you are not their customer. I feel like they would do anything including breaking the law to close the sale. read more