The one star rating is only because there is a one star min requirement to post a review. This was…read morethe most ridiculously terrible home repair experience we've ever had in 25 years of home ownership in the Pointes. They were to have multiple workers to clean/repair master bathroom floor and enclosed shower and the Saltillo tile floor in kitchen - they had one worker arrive and they other called in sick - yet somehow miraculously arrived in good health after noon. The bathroom was "ok" but the worker missed cleaning the edge areas of the tile floor. The kitchen is were it gets ridiculous and dangerous. The estimate/contract explicitly states that they were to use "non-toxic cleaners" with steam cleaning in addition with machine washing as needed. These clowns, without consent or announcement, decided to use Muriatic (Hydrochloric) acid on our kitchen floor with my wife, our dog, our son and I all in the home closed up tight on a 30 deg day in December with a natural gas forced air furnace running the whole time. The fumes took our breath away after only a few seconds and also scorched our kitchen tile floor. Yet the lead worker was wearing a double canister face respirator. When I questioned him about the fumes, he only said through his respirator "you might want to not breathe this stuff in". They did not instruct us to open any doors prior or during the application of this Hydrochloric acid and had no regard for our safety, yet took very serious precautions for their own. They offered no apology and only maintained in a highly defensive attitude that it was part of their normal cleaning process, which according to the Sir Grout site and the contract/work order is 100% contrary to the truth. They stood in my kitchen with a mask on and lied to me about what I could plainly see with my own eyes. I have yet to receive a phone call from the area franchise owner that I was told I would by the lead worker. I would say this company is a joke if the consequences of their actions weren't so seriously dangerous. DO NOT USE this company for anything in your home.

TLDR: They are expensive and careless. This is a really…read moremixed review. They came within an hour of the appointment time, and were very pleasant. The work they did on the grout was good. They were sloppy toward the ends of two very long days, but overall the grout was good. Unfortunately, the material they us to clean the grout caused the finish on my bathtub to bubble up and peel away. They agreed to give me $200 toward a similar (low quality) treatment, but said that one of the men that worked on on my grout would do a higher quality finish for $500 (a value of $800 to $1200). He came and worked really hard, but the result was full of bubbles, and was peeling off in under two days. It took over a week to get a return date scheduled, and by then I realized I had realized I couldn't let them do more work on it. I hired another company to fix the tub, but the whole thing has taken over a month to resolve and was unnecessary from the beginning. The owner called me once to explain why it wasn't their fault, but that he would try to help me get my money back from his employee. He has not returned my follow-up call. The employee did, however, give the money back.

Just had my hardwood floors refinished and I'm so happy that I choose Michigan Hardwood Flooring…read moreContractors. From our first meeting with Mark Rowe to discuss the project to the very end there was a quality of professionalism and dedicated attention to detail. The workers were very respectful of property and punctual as far as set times for arrival. They addressed the few questions we had during the process and finished each day with the work areas clean and organize.The finished job is just as we asked for. We highly recommend Michigan Hardwood Flooring Contractors for their work and the quote we received. Mark Rowe and his team are GREAT.

I am so happy with my new hardwood floors, they look absolutely gorgeous! They ripped up all my…read morelaminate floors, and installed new hardwood and molding throughout the entire house. They went above and beyond to make sure everything was finished before my family returned from vacation. Mark Rowe was really patient and helpful when I was trying to decide what kind of wood and stain to use. He also gave me some great advice on how to clean the floors and keep them looking wonderful for years to come. I would recommend this company to anyone. Thank you Michigan Hardwood Flooring Contractors!

We had tile work done back in March, early April. Chase used other guys to work with him. One of…read morethe guys threw away our bathroom fixtures. They were expensive and out of stock. At first he denied this, then stated that he would pay for them. We had to hire a plumber to cut our pipes to allow for a different fixture since we could not use our shower or bathtub. He still has not paid us for this!!! Do not use him, he lies and is not a man of his word.

We had GroutLikeNew come and fix the grout in our shower. It was originally very difficult to…read moreclean and the grout was cracking. He came and made the shower look like new! It was a quick process and finished in less than a day. We are thankful for the improvement!

This is second time I have had them at my house. They do beautiful work. They cleaned ,…read morerefreshed, and resealed grout in my bathroom including the shower. I am very happy with the results. Very nice people. I will hire them again when I need more work.

It wasn't a huge project for them but they came when they said they would and did an amazing job. I…read moream so happy with it. My tile is rejuvenated!

Kapalua just sanded & finished my floors. They look phenomenal!…read more The information they provide the client is very professional, and they document change controls/billing well. However, don't necessarily expect them to listen to everything you request. I requested thresholds for the bedrooms. It was in the quote & therefore my contract. It was in the installers instructions. The installers said they would install them on second day. However, they were not installed. When requested thresholds to be delivered to me, stained, so I could install them, the response back I received was no we would rather not, but if you want them at a later date, we will do it. Yes they took the thresholds off the invoice. But that's not the point. If you tell the customer we can do that, but decide you don't want to do that, then why did you tell me in the first place? And if you forgot to do that task, why not make it right and complete the task?

We used Kapala to redo our bathroom hardwood floor after the toilet leaked and warped the original…read morefloor. An employee came out numerous times to check the moisture level on the baseboard to ensure that it was dry enough to lay a new floor. When it came time to lay the floor, the employee showed up on-time and ready to work. He was courteous, professional and very respectful of our home. He was knowledgeable about the products and took the time to answer our questions. And I love that it was a low-voc finish he used. We didn't get the heavy toxic fumes you usually get with a floor finish. Beautiful.

I highly recommend Affordable Floors & Restorations!…read more After getting estimates from other companies for cleaning, repairing, and sealing the grout in my shower, I decided to go with Affordable Floors & Restorations, and I'm very glad I did. Jagr was extremely polite, professional, and knowledgeable from the beginning. During the estimate, he took the time to thoroughly inspect the shower and clearly explain what work he would be doing. I really appreciated that he was straightforward and took the time to answer questions rather than simply giving me a price and rushing through the appointment. The pricing was also very reasonable, especially compared with some of the larger companies I contacted. Being a family-owned business, it seems he is able to provide excellent service and personal attention without the overhead and pricing of some of the larger restoration companies. Jagr was also extremely efficient while completing the work. After everything was finished, I noticed a couple of areas where the grout didn't look quite as good as the surrounding areas. I contacted him, and he came back promptly and corrected the issues without hesitation. To me, that says a lot about a company. Nobody is perfect, but what really matters is whether a company stands behind its work and makes things right--and Jagr absolutely did. The combination of professionalism, reasonable pricing, efficiency, responsiveness, and willingness to ensure the customer is completely satisfied makes Affordable Floors & Restorations an easy company to recommend. If you need tile or grout cleaning, grout repair, regrouting, caulking, or restoration work, I would absolutely recommend giving Jagr and Affordable Floors & Restorations a call. I would definitely use them again!

We had grout repair done on two showers that desperately needed it - one of them was downright…read moreembarrassing. Chuck and his son did an EXCELLENT job at making both of these showers look so much nicer. Since they did such a good job on the showers, we also had them do some work on our stone tiles in the entry way and in our kitchen area. They definitely cleaned this up and significantly improved how this older tile looks. We swift and steam clean the tiles a few times a year, but their work made a really big difference in the appearance. We walk in these areas quite often during the day, so we really appreciate the improvement. They arrived timely for both appointments, and were efficient in their work - it took exactly how long they had estimated. They were very personable, but also pretty quiet while they did their work. I happened to work at home both days

Chet's Cleaning is awesome! I needed to clean some white sheepskin rugs and an indoor/outdoor rug…read more All three rugs were in storage pods for several months and were in desperate need of a deep clean. Chet's has a few cleaning options depending on what you need (e.g., sanitation). They said they could return the rugs within 5 business days, but they were ready in 2 business days. The rugs look incredible. Maddie/Maddy at the front desk is incredibly welcoming and friendly.

I had my doubts but Chet's came through and cleaned our horizontal translucent drapes back their…read moreoriginal white. They did it at a reasonable price.

GST installed porcelain tile in our kitchen. But first they had to remove our island and the wood…read morefloor, they were clean and made little mess. Installed the subfloor and cement board fixing any squeaks and leveling the new flooring to transition in the doorways. The new tile was laid straight and even and they were picky in matching up the tiles colors and patterns. Most importantly the wife is ecstatic!!! I would highly recommend and I will use them again on other projects. Oh and the pricing was very reasonable.

Joe and his team did a great job tiling two bathrooms and a foyer for me. Plus they did it for a…read moregreat price (cheapest of the 4 companies I had quote my project). Fast, friendly and trustworthy. I would highly recommend them.