In late November, 2016, I contracted Roger at "The Grove Handyman" on Angie's List to have a bathroom wall repaired following a leak in the pipes. I was quoted a good price and the appointment was arranged. The property is a unit I was preparing to rent and I was out of town, so a friend let the workers in. They were instructed to call him so he could view the work before they left. The worker called me and said the work was done. He sent me a picture after he left and after he returned the keys. He took the bathroom hardware off the wall for the repair and failed to put it back on. I contacted Roger and he informed me that the pipe for the faucet was too short. I don't know why the worker would tell me "it's all done," when it obviously wasn't. Roger said he would have to send someone else out on another day and he would have to charge me a callout fee - to complete the work his staff failed to finish. As I had a tenant moving in the next week, I had no choice. On the second appointment, a different worker said "it's all done," but he is the one person in North America with a cell phone that doesn't take photos. Roger's tone via text message after both visits was not an example of excellent customer service. He did not offer any assurance that everything was as it should be or apologize that his staff failed to complete the work properly the first time. In April, 2017, my tenant contacted the property manager to inform him that the faucet had become completely detached from the wall and pipe. The property manager left a voicemail for Roger, but he never called back. I called the next day and my call went to voicemail as well. The greeting stated that Roger would be out of town from the following day. Unfortunately, before he went out of town, he never returned my or the property manager's call. We had to hire another contractor to fix the inadequate work done by the Grove Handyman staff. I emailed Roger and explained the situation and provided him with a copy of the charges incurred to fix the faucet again as well as a photo. Roger refused to compensate me because he thought the charge of $260 was too high and because he didn't see it himself. This entire situation has been completely unacceptable. The original job was not completed. I was charged additional fees to complete the job on a second visit. The work performed was not done correctly and only lasted 4 months. And I was not compensated or refunded for having to hire another company. I strongly advise against hiring "The Grove Handyman" for any work. The company is a typical South Florida contractor that does shoddy work, doesn't communicate properly and doesn't stand behind their work. read more

The Grove Handyman - 4 months later. This is the quality of work to expect from The Grove Handyman. - Handyman Near Me - Miami, Florida

Roger is the best. Needing just a few house repairs, I called upon his services to patch up some holes, fix some leaks, etc. After deciding he was a nice and honest guy with top notch service, I explained that I'd soon be moving to Brazil and I'd likely need someone I could call on a dime in case my tenant needed a handy man. As expected, I called Roger a year later (from Brazil) and had him head to the townhouse to fix some plumbing and help with some painting. He even brought in an electrician to handle a light issue. I paid him after his work via PayPal. He's been quick to respond every time and continues to deliver in terms of service, quality and honesty. Good dude, good work! read more

I contacted Roger from a neighborhood group fb post, to remove an above-ground well and pump. He replied within 30 minutes, quoted a fair price after looking at photos, and sent someone out to do the job the next morning..during the holidays! Fast, fair, and efficient is all anyone wants in a handyman, and The Grove Handyman provides all three. I highly recommend them! read more

Roger is amazing! Hands down one of the best in the biz. Sweet & gentle but gets the job done. He has done some wonderful picture hanging for my fabulous art collection. He has also provided exceptional electrical work for me and a client of mine. I highly reccomend Roger for any of your handy man needs. read more

The guys at Grove Handymen were great, really nice and helpful. Suggested a few different options for all the projects and ran everything by me before doing it. They were super professional and fast, finishing a variety of projects very efficiently. I already have a few things I am going to hire them again for, highly recommend! read more

Roger and his guys did such a great job. I called so many different handyman and he was available next day and they finished the job right away. Very nice and very professional. We will definitely be calling them again for future projects. oh and reasonable pricing. Highly recommended! read more

Roger is a great guy. Came by my apartment this morning to hang some blinds and fix some small thing. He is honest, reliable, and I felt comfortable with him in my home. I payed him via card and was very happy. Will definitely use him again if needed. read more

Extremely unprofessional . Cancelled day of service and didn't even tell us . Called to confirm then made up excuse as to why they couldn't come . Do not use stay away from. Would not reschedule and then started not answering phone calls read more

Great Service. Great handymen came to the house to do multiple projects. I was even sent an electrician on the spot to take care of a problem we discovered while doing another project. Definitely recommend! Dana read more