Phenomenal customer service!! I spoke with Billy and he helped me identify the exact mallets I…read moreneeded to create smooth sound baths without the scratchy sounds created by other mallets. He shipped them out the next morning. I am sooo grateful and excited that Skinny Beats wasn't damaged by the Hurricane a number years ago. gorgeous music shop!!

When I tried to speak with the shop guy (proprietor?) about a kora (West African stringed…read moreinstrument), he was immediately rude, impatient, arrogant, insulting. In addition, he responded the same way to my wife when she tried to ask him legitimate questions about the instrument. Both my wife and I have played kora for decades and I was genuinely interested in purchasing this instrument for her. The shop guy was only concerned that we may break strings on the instrument or tune it up to the pitch at which it was designed to be played. We were deeply insulted by the treatment we received and just left the shop, disgusted. To whomever has the kora there on consignment, my condolences--this guy drives away potential buyers.

I had an amazing experience with Quinn. I was looking for a beginner guitar for my daughter and he…read morewas fantastic. Well informed and did not try to upsell me, just told me what he felt was the best fit for her. I will definitely consider him my goto guy going forward. I wanted to by local, I know they're a chain, so I could walk in and talk to someone. Thanks Quinn.

Some of these negative comments have to be some hard people that you have to deal with…read more I've bought so much stuff from here at the tunnel rd. specifically and always had awesome experience with all the staff. Some people come to these stores and they expect Chick-fil-A type of customer service. Grow a pair and learn that this is the music industry not the fast food.

I used nick to record last minute voice work, he was very helpful squeezing me in, he helped me…read morealong the way giving me good advice and helping me carve a very professional sound from a very raw take. His pricing was great, and he has a true talent for things audio.

Nick moved his studio from FL to NC & his new studio equipment & lessons are even better! In a…read moresuper cool area near the amazing town of Brevard & 5 min from Pisgah National Forest & Waterfalls he now also offers a bed & breakfast deal for recording & half off 1st lesson for new students. How s new studio is even better than his old one & still humble kind & cool:)

I bought my dulcimer 5/28/11, now in my late 80s I enjoy my quiet time playing my dulcimer…read more I just want to Thank you this fine instrument. I play other instruments including the guitar., and dobro slide guitar .7 months ago I lost the use of 2 fingers on my left hand the ring finger and pinky and was unable to play my guitar. Playing my dulcimer my fingers started to come alive and I was able play magor chords on my guitar. The dulcimer was good therapy. Now I am enjoying jamming with my friends and introducing people to the dulcimer. Richard Carpenter

If you play a dulcimer, or even if you don't, this is a stop that's well worth it. These are…read morehandmade instruments, Hammered Dulcimers, Lap Dulcimers, Psalteries, and Harps. Step inside to the sounds of Christmas and the music of the Romantic music era (ca. 1800-1910). Ok, let's say you can't afford to buy one of these wonderful instruments, they have CDs of songs played on Hammered Dulcimers, Lap Dulcimers, and Psalteries which will take you away to a different era.

This cool shop in the Grove Arcade is making some cool tunes and some cool instruments. This guy…read morehas invented his own musical instrument. It's like a guitar, or a dulcimer, that's made compact and out of wood with steel strings. It sounds like it's tuned so that it's fairly easy to play. When we went by checking out his store, the dude cranks up his Woodrow and puts on a little concert. It's hard to miss while walking through the central corridor of the Grove Arcade. The shop is well lit, and the products are displayed thoughtfully. I could tell that each of these instruments are handmade, as he had a sort of workshop going to work on these instruments.

These are great instruments easy to play for all ages!! Everybody is intrigued when they see my…read moreWOODROW.

Always a joy to stop here!!!! Wonderful instruments everywhere and a very knowledgeable team!read more

I had been in here once before on vacay and loved it, but was just tire-kicking at the time. They…read morewere awful nice regardless. This last visit, David showed me a previously loved Deering Sierra tenor banjo they had in on consignment. It was awesome, and I walked out with yet another instrument under my arm for what I thought to be a very fair price. I agree with the other review here; could you find a beginner uke (or nice guitar for that matter) at a slightly lower price at a big box music store? Perhaps. Will you be getting the personal customer service from knowledgeable employees while supporting a wonderful small business in Black Mountain? I think not. Stop by and take a look. It's a great little store and I didn't feel pressured in the slightest. Great experience overall.

I am worry free when Steve is servicing my guitars. His work is the best and guaranteedread more

Steve is great. His setups are second to none. He's super knowledgeable and easy to talk to about…read morewhat's going on with your instrument. Can't recommend him enough. He does fantastic work.