Definitely judge a book by its cover when it comes to this hair salon. The salon is decrepit and dirty, I'd gone two days in a row as you'll read below why but the same hair was on the floor in the corner from the day before. REPULSIVE. I went here to get my quite grown out roots dyed back to my light blonde. Instead of me having an even blonde throughout my hair I had a 5cm ring of actual orange from my scalp with my mid lengths to ends a light creamy blonde. I even stated it was orange when she was about to dry my hair to which her reply was, that it'd go once it was dried.
I got back to my house and could clearly see that it was dark orange not even on the blonde scale whatsoever. I rang up to complain and asked for the manager. I was then asked to return to see the hair. I got there for her to admit it was orange (she could see it was an awful job). So she booked me an appointment the next day first thing to get it fixed NO CHARGE. For her to then turn round and imply it was my fault as that was what I had asked for.
I returned the next day to be told that I'd be required to make a further payment for them to fix their mistake and even though the manager had admitted it was orange. I assumed they would be able to do their job and fix it so I let the girl do it. Their solution was to just put few highlights through it. It did not remotely fix it. I cannot stress enough to AVOID this place. This hairdressers is without a doubt the worst salon I have ever been to. I should have noticed the signs that all the customers that were there were older ladies just needing their hair washed. Cannot stress enough, STEER CLEAR from this place. read more