If I could give zero stars, I would. The level of neglect and disregard for patient care my…read moregrandfather experienced here was absolutely unacceptable. From the moment he was admitted, it was clear that cleanliness and basic standards of care were not a priority. The hallways and patient rooms were consistently dirty, creating an environment that felt unsafe and unfit for recovery. Nurses and CNAs were rarely available, and when we raised legitimate concerns about my grandfather's well-being, we were met with dismissive attitudes and hostility rather than compassion. Our family visited daily--not out of comfort, but out of necessity--to make sure my grandfather was alive and receiving even the most basic attention. No family should have to live with that kind of fear when entrusting a facility with their loved one's care. And if you scroll through the reviews, you'll notice a flood of suspicious 5-star ratings clearly coming from their own employees. That says it all. Instead of fixing the systemic issues in patient care, this facility seems more interested in propping up its reputation online than actually improving the treatment of vulnerable residents. Salem Health & Rehab should be held accountable for the neglect, lack of professionalism, and complete disregard for both patients and their families. I would strongly caution anyone considering this facility--your loved one deserves far better.

I spent two weeks undergoing physical and occupational therapy here. The staff was excellent and…read morevery professional. The quality of care was outstanding. The nurses and support staff on unit 4 were amazing. The therapists were extremely helpful. The activities center and the 3 ladies that staffed it were great! All in all, these folks made an intolerable situation very tolerable.

Sliding scale pricing, so anyone should be able to benefit from their services. Calm and courteous…read morestaff. They're attentive and really hone in on what needs to be addressed. Clean, relaxing recliners, with pillows and blankets. Soothing music. I've had an amazing experience every visit. I leave calm and refreshed!

Very nice people. Clean place plus very good cleanliness with hand washing etc. standard…read morecommunity pricing. My acupuncturist was very thorough and knowledgable. Awesome old building. Definitely will go back

Dr Pauley is great. He's proactive and takes the time to listen. He always follows up on every…read moreaspect of my current care to ensure the specialists are doing what they can to help me. He doesn't like to repeat testing that's already been done and gives us the option to voice any complaints without judgement. The staff is incredible and always super helpful. If you want a physician that isn't trying to get paid by unnecessary testing or sending you out everywhere instead of trying to handle things himself, he's the man. I'm also quite impressed he studied about my muscular dystrophy and is on top of every aspect of my treatment plan. It's nice to not have to explain everything each time I come in. I told him once and that was enough.

Very professional! Each therapist and staff member is willing to help, answer questions, and does…read moreso with patience, a smile and great attitude! I felt that I was a member of the family there, and though I was ready to resume my regular activities, I found I missed seeing folks there!

I've been a client of SORVA off and on over 15 years. Presently going through therapy on neck and…read moreshoulders. Cassidy Smith is my therapist, thoroughly satisfied, feeling so much better. Have also had 6 rounds of Dry Needling and this has made a big improvement in my therapy. SORVA is a very welcoming place to come to.Therapy is intense and the staff guide and work with you to accomplish the set goals for you to succeed. In September I'm scheduled for Reverse Shoulder Replacement, so I'm sure SORVA will be seeing me again. Thanks to all the staff at SORVA!!

Best chiropractors, therapist, Doctors in Roanoke! Highly recommend them. They saved my life. I…read moredidn't know i had a compressed spine and had surgery. You feel so good and revived when you leave. Tonya

Do not trust them, they seem caring and compassionate and overall professional, BUT they scam you…read moreinto thinking that if you are not able to pay for all of the program that you will be refunded, BUT no that is incorrect..... My husband was there for one visit and was charged over $13,000

If you don't read the rest, hear this: Tyler & team are hands down the most wonderful people to get…read moreyou back together after injury or surgery. If you EVER need PT, I highly encourage you to visit them! 3/22 idiotic split second that led to a knife injury 4/5 surgery to repair nerves and tendon 4/7 splint placed 4/11 first PT session with UPT I made the CHOICE, because in healthcare you NEED the power to choose, to go to UPT. Tyler has helped me after injuries and surgeries before. For me, the choice was easy. Go somewhere I trusted. See someone I trusted. See someone who knew me. Be in a place where I can feel confident in the care and guidance I receive and truly feel 'seen' as a patient. More than ever before I'm willing to put in the work. More than ever I have to 100% recover from this. It's my hand. It's how I work. It's how I ride and listen to my animals. It's how I type a pub out each month, and so much more. It's the hand I hold my husband's in But Tyler also knows me well enough to know I'm impatient and eager to heal. And he's smart enough to call me out on that. But today. My god... Today Tyler told me he felt I had a really good prognosis. He told me I have a really good chance of healing safely, fully, and recuperating my left and right side (overuse after injury to left). I'm going to come back ready to work, and lift weights, and thrive! 6 days post op my physical therapist made me feel good about the future, something I've been waiting 20 days for. UPT is healthCARE

The good news is that everyone, from the therapists to the receptionist, was very upbeat and kind…read more All therapy appears to go on in one huge room, which kind of gives an assembly line effect. Most of the pts are men, and sometimes there's a bit of a boys' club ambience. In addition, I often shared my therapist with another client during a session. I was not really comfortable here, so I returned to a therapy center I had used at least twice before.

I recently moved to the Roanoke/Salem area, had multiple jaw surgeries, and needed to find a new…read morechiropractor. Dr. Capps is truly amazing and passionate about what he does. Him and his staff are very down-to-earth and caring individuals who go above and beyond to ensure you feel comfortable and thoroughly treated. I highly recommend Dr. Capps for adjustments and getting down to the root of the problem. You feel right at home as soon as you walk in the door! 5/5 Highly Recommend Dr. Capps

Professional and friendly staff, and they were able to see me quickly after I hurt my back. Highly…read morerecommend if you need chiropractic work done!

This office was excellent for 4 years when my mom lived outside a nursing home. Care was great when…read moreI took her into the office..Sadly when she moved to the nursing home due to her worsening dementia ...her care by this office became very poor. I was told they would visit her in the nursing home. I trusted them. I tried to get someone to see her for a cough {pain in chest} and a possible chest Xray..that did not happen....the nursing home did everything right..I changed to the nursing home facility MD {took less than 24 hrs for her to be seen} and she had an xray the same day and she has pneumonia! At 91 yrs old this may not play out well. Shame on this care provider.

I have been a patient with Valley Internal Medicine in Salem for nine years which speaks for…read moreitself. I would not want to receive my primary care anywhere else. From the office staff to those who assist the physicians, the atmosphere is always cordial , helpful and very efficient. By the time I get to see my doctor, I can assure you that no one has left any stone unturned. My physician has everything at his fingertips and there is never a need for him to chase missing preliminary information. The physicians are both thorough and informative with each of my medical visits. With rare exceptions to office patient medical emergencies I have never experienced a long wait. I am also appreciative to be able to have all laboratory tests done in office. I cannot think of one reason to seek my care elsewhere and highly recommend Valley Internal Medicine to anyone in search of excellent medical care.