Lived here for about a year now. Overall, I really enjoy it. I love high-rise living as it feels…read morevery safe. My previous home (a standalone house) was broken into when it was empty, it's insanely creepy to know people walk around your safe space and rifled through your stuff. The front desk and valet staff are friendly and on top of things. The amenities are really nice, especially the lounge on tower 2. Other residents are friendly and considerate, and there's lots of cute doggos around to stare at. The office regularly plans fun social events with drinks and food. I'm quite happy here. Some minor dislikes: driving to or from here can be a huge nightmare during peak traffic times, and whenever there's a Giants game, which seems to be pretty darn often. Also, some residents CONSTANTLY and LOUDLY use the shared spaces as their personal work space, talking for hours during Zoom meetings and forcing everyone around to listen to how their clients are being jerks. It's fine if it's a one off thing, but I see the same people doing it over and over, which seems unfair. I wish management makes it clear that those spaces are not their private offices.

Downhill spiral ever since Terrence entered the HOA. This building was historically a hidden gem in…read morethe city, but with Terrence it's completely spiraled into uncontrolled incompetence with better service at a Motel 6. Integrity, basic common sense, and organization are all at issue with his management and truly have prevented the building from appreciating in value as much as those surrounding it. The valets he swapped in the building after more than a decade now regularly crash and scratch residents' cars, the staffing is at an all time low (think unable to get your packages at any time vs. the historical norm and a grossly abandoned front desk--again, not an issue the building ever had until Terrence), and the maintenance people will enter units without any phone call, doorbell, or knock using their master keys which has caused numerous security concerns across residents. A subset of owners are considering litigation given the HOA's ignorance and sustaining of Terrence and his team. It's extremely heartbreaking as the bones are good--it's truly the lack of integrity of the Terrence management that's spun this building and it's property values down so low.

Front desk is always nice and staffed 24 hours. They clean side walks almost everyday and are…read morealways present when building maintenance issues arise. Gym is ok

I would like to review the building management but considering these are unidentified…read more'warehouse-converted condos/lofts/real estate companies?...', perhaps that is why just the lobby is up for review? In any case, I posted a picture so you know where to go when you want to complain about the incessant construction noise. Do NOT consider living here (or working out of here or in any .5 mile radius of here) unless you enjoy hearing the sounds of jackhammers. Nonstop, all day. For the next year. The property management is clearly inept at overseeing construction projects/deadlines at this building. Even the office staff at the actual 200 Brannan Street corner office AND in the '200 Brannan Lobby' (which is technically on Delancey Street) were both informed by management that the daily 7AM-8PM jackhammer sessions, which have gone on for over 2 weeks, should have ended a week ago but no one seems to have a clear answer for what is going on. At the 200 Brannan Street office (at Delancey), the friendly lady said "At least they started after 8am today". Her positive attitude is the only justification for the default 1-star. The street permit signs (which take up a quarter of the block's available parking spaces for no necessary reason being the construction is taking place on the building walls... ) display that construction is permitted to go on until September 9, 2010. Property management should have these workers park in the building, not taking up street parking. It is tacky and quite frankly brings down the property value of your complex. Most complexes in this area have underground parking- therefore street parking here has been a luxury for visiting friends/family or clients of local residents/businesses- until now, and apparently through the entire summer. When filing a noise complaint with the city it appears 200 Brannan has requested a permit to perform construction all along its Delancey Street property until May 2011. I am sure they will fail to mention this information if you are somehow coerced into even considering signing papers here. Don't do it- you have been warned!! I am from Manhattan so my tolerance for noise is high, that said the noise from 200 Brannan is the worse I have ever heard... so excruciating painful that I am considering moving as I work out of a home office. Plus waking up daily to the sound of drills, hammers, and other loud machinery is just not good for the psyche. I live across the street in a newer complex that has decent windows to block out noise, for I have never even heard the 'loud' bridge construction that so many complained about- and I am a block away. In my entire 2 years living here I have never had one noise issue. The 200 Brannan jackhammers though- different story. What exactly is this construction- oh, just ask reception in the lobby. It is all 'aesthetic'; they are drilling fake railings into the wall (so it appears to have patios apparently?). Clearly the property management/owners do not work anywhere near here, or notice that their contracted construction projects are not being completed on schedule. This is their JOB to oversee and REGULATE that these construction deadlines are being met on time, and as much as I would like to poorly review the construction company- I must give them credit for taking advantage of the negligent/incompetent management at a building who wouldn't notice if the job takes one week as scheduled or until next May. Well with a budget that flexible- I will be sending over my bills from the year-long office relocation, and for the spa treatments necessary until then to alleviate the stress endured from making every waking moment in my apartment feel like hammers are banging against my skull.

First class and upscale condos in the south of Market area which is fairly safe and clean. Love…read morethe private and fully equipped gym they have here. Lots of security so it's peaceful once inside. Horrible traffic and parking during the week but there is parking for tenants.

Since the beginning of 2005, I have enjoyed living in 3 different residences at The Met. I started…read morein a one-bedroom, and have been in a two-bedroom floor plan since 2007. Needless to say, I love this building, the location, and the downtown lifestyle. The 2-bedroom units are the largest in the building, with the high floor "02" stack units being about 1,650 square feet. All of these units are privately owned condominiums, and the building was completed in 2004. There are two towers (north and south). The north tower has a few studio units, and was built first. The south tower has only one and two-bedroom units all the way up to the 28th floor. There are subtle differences, but they are both great. There is a small tower between the north and south that houses the common facilities. The amenities are one of the biggest perks at the Metropolitan. Concierge service, 24 hour lobby attendant, business center, conference room, movie theater, rooftop grill and deck, indoor swimming pool, hot tub, his and her's saunas, a lovely gym, and an event space for throwing private parties. Deeded underground parking and other conveniences add up as well. The staff is very friendly, and has been consistent in all of the years I have been living here part-time. This is the perfect place to live if you travel and want to be able to lock and leave. Drop your dry cleaning at the front desk, line up the maids at the same time, and even get your pets taken care of...all within the confines of the building. Get pizza from Local across the street, or have one of the hundreds of delivery restaurants bring your meal to your door. The units are stunning with floor to ceiling glass windows, spacious balconies, and modern creature comforts like in-suite laundry, dual dishwashers, Viking appliances, showers with separate soaking tubs, etc etc.. The views can be amazing. Some units (like the 02 stack) look at the Bay Bridge. Others have city views. If you compare this building to others in the area, it stands out. Valet parking only at Rincon Tower makes it less than desireable, in my opinion. Infinity doesn't have a hot tub, and has underground amenities. Millennium Tower, the St. Regis, and the Four Seasons definitely have a lot to offer, but at 2X-3X the price, it is hard to say if it is worth it. I have stayed for all of these years because I love it, and I highly recommend it to others looking in the area.

I left my driver's license with their front desk at Lumina, and when I returned just two hours…read morelater, they told me it was gone -- no apology, no explanation. Because of this negligence, I lost three full days of income doing delivery work (Uber, DoorDash, Instacart) and had to spend time and money replacing my ID. To make it worse, even with a paper replacement from the DMV, I was blocked from working with age-restricted items like alcohol or some medications. That meant even more lost income -- and they didn't lift a finger to help, explain, or take responsibility. Zero ownership. Zero compensation. Zero care. This is how they treat people.

It's shocking to see the negative reviews regarding Lumina because this building is by far one of…read morethe BEST in the city - from their phenomenal amenities to their notch staff members, this is been one of my favorite buildings to live in. I cannot say enough amazing things about the staff at the front desk, they are friendly, helpful and personable. Security is great as well and they always call anytime someone is visiting to make sure there are no non-permitted people in the building. The amenities include an indoor pool, rock climbing wall, indoor movie theater, roof top bbq, 5-star gym and even a dog grooming room (you can book it and it has all the supplies to groom your dog). On top of all that, the building is constantly putting on fun events for the residents (wine tasting, holiday markets, cooking classes, game nights) and kid-friendly events as well for the little ones (cookie decorating, events for every holiday). Also (I could truly go on forever) there is valet parking and a food market + pet market downstairs. What more could you ask for?

Very pleasant apartments with outstanding facilities and super friendly and helpful staff. They…read morereally are concerned with the people that live there. It's in a very nice neighborhood. The neighbors are friendly and it's nice and quiet. People are extremely polite and considerate and conscientious of everyone.

Meyer family and all employees are keeper ! I have never be in an apartment so safe, clean and full…read morewith helpful caring people. I love my home !

Two friends and I rented a 3 bedroom apartment at One Embarcadero and lived there for about 6…read moremonths. While the location and facilities were great, the behavior of the staff at the front desk left a lot to be desired. Especially Clive, who was cold, negative and made it clear that renters would be treated differently than home owners - this has been one of the most absurd biases I have ever come across. The staff was more of an obstacle than a help for us during crucial moments like moving in and moving out. The most ridiculous anecdote was one where we asked for cleaners from Handy to help with cleaning our apartment. The cleaners, 3 women, needed to wait in the lobby for about 20 minutes, while one of my friends got back from work to let them in. The lady at the front desk (didn't bother getting her name) found it improper to have cleaners wait in the lobby, and impolitely asked them to leave. My friend arrived to find the cleaners waiting on the street outside, in tears. So while the apartment in itself is wonderful, the staff was ridiculously arrogant, cold and unhelpful. I've stayed in a few other apartments around the city before and after, but have yet to come across an apartment staff that is as ill-behaved as the one at One Embarcadero.

I absolutely love the Towers - I bought it as an investment and it turned out to be a great one!…read moreI've had it for 5 years and have never had a problem renting it out. HOA fees haven't gone up much (unlike other properties that I have owned). Amenities like the pool, new fitness center, business center, conference room, BBQ are well maintained and have all been upgraded since I've owned here and I've never gotten a special assessment. Good fiscal management by the HOA Board - I had the CC&Rs checked by my attorney and the budget checked by my accountant before I purchased it, and send them both periodic updates to make sure things are on track. So far, so good. As an update: Jay T - you clearly have never lived in a door man luxury building. Is this your first one? I've lived in many (on both coasts) and believe me.. this one is well run. Just because I'm not bashing the place doesn't mean I'm a "shill" for OES. There are over 250+ units... there have to be rules to keep things as beautiful as they are For every rule there is someone who probably did a dumb ass thing to get the rule made in the first place! On the maze aspect - bring breadcrumbs. :)

Where to start?!…read more Well I lived in this building for 2 years. At first we started off great, no complaints with management. I moved into my apartment with a simple roommate change form and thought I'd living there happily ever after. I paid a $500 security deposit and soaked in all the amenities: the beautiful rooftop, the socials* the free gym and the overall location (10 min walk to Trader Joes and 15 min walk to financial district/my office). Fast forward a few months go by, management turns over like crazy. Literally could not keep track of who was who and it was frustrating. Problems started: - They changed billing systems for auto rent pay and somehow I got rent taken out of my bank account twice (they didn't even apologize and blamed the software system that does the payment) - Every few weeks they would write letters to us asking us who are the tenants, whats your cell phone number, emergency contact etc. Yet, when my friend would send emails to me that were sent from the building, I wasn't even on the email list! - Rents go up but the prices are just insanely expensive and it's inflated. The amenities are not really worth it at the end of the day My boyfriend and I wanted to move in and so the horrendous process of moving out began. My roommate and I got screwed because somewhere in the lease signing process the manager at the time did not allow us to sign the page that had inspections so we were told now it was our responsibility to take on the condition of the apartment which hadn't been officially inspected since 2 years prior to us moving in? Hmmmm. So we give the 30 days notice, I reserve the elevator according to all the freaking protocol and the day I have hired my movers and packed up everything, the manager basically forgot about it and lent the elevator to someone else who had not reserved it and parked right outside of the building taking up the spot which my movers could not manuever into. I was furious. "Pre-inspection" comes and of course, they also forgot about this. So we got a scribbled piece of paper FORCING us to pay some $350 cleaning fee and carpet cleaning/painting etc. Fine. We said we'd do that. We just wanted to move out and be done with The Pinnacle and their terrible management. Then...we get hit with the actual total inspection bill and they tack on an extra $900 for refinishing the floor?????????? Are you effing kidding me with this?????? My roommate and I lived there for 2 years, no pets, no stains, no floor boards missing, we kept an Asian household and took off our shoes each time we entered (no joke). We have pictures of the floor in the condition when we left and it's perfectly fine. Fast forward, now we escalate this to the actual management company and get in touch with a VP, who was a decent human and took the $900 charge off. We didn't security back. I've rented for 10 years, never happened to me. BEWARE THEY WILL TRY TO SQUEEZE EVERY LAST DOLLAR OUT OF YOU AND THEN SURPRISE YOU WITH MORE BILLS AND EXPENSES WHEN YOU THOUGHT IT WAS FINALLY OVER. NIGHTMARE. I actually considered contacting the renters union of San Francisco to deal with this situation. Sidenote: the only positive living here was getting to meet some nice neighbors and friends. * I actually met some really great friends during one of the meet and greets...still keep in touch even though I have moved out.

roaches and outrageously high rent that's not worth what you get. building is super old.read more

I agree with Patrick's review below. I love this building and the neighborhood. I am a Realtor who…read morehas helped over 60 very happy clients purchase beautiful homes here. And, for the record, as of February 2010 I now own a home here & live here as well :) I am so excited to be a part of this great community and vibrant neighborhood. The building received LEED-certification with a silver rating, which is a huge achievement... the first residential high rise in SF to be this green :) This gives the community a unique twist, to say the least. The the main reasons I bring clients here & the main reason I also invested in this building/area, are that the units are a great value,the neighborhood has huge upside & the HOA dues are reasonable for the full-amenity package that you get. The amenities include a view roof deck with BBQ area; large full-on gym that is well-light, with bathrooms and excellent cardio equipment with TV screens; a full-time concierge; and 24/7 security. Best deal in town. The neighborhood is clean and safe & convenient to public transportation (CalTrain and MUNI's T line) and great freeway access as well. I'm a huge fan! I highly recommend investing in the building while the interest rates are still low and the $10K new construction tax credit is still available! By the way, Arterra has FHA approval--so now you can put as little as 10% down. Can't beat it!

This place is amazing. the Best place to Ever live, but my GF disagrees, her opinion doesn't…read morecount.. =) The vicinity is close to tons of transportation. you can ride Caltrains to the south bay one block away, you can ride muni one block away, bus line 2 blocks away, and hail a cab by cal trains. Shopping is close by, Safeway and Wall greens 2 blocks away. and the AT&T Ball Park! it's freaking fantastic! you got a concierge 10am -7 pm M-F, with security 24/7. Did I mention this is the 1st and only green building in SF? There's a living roof, just like California Academy of Sciences, on the other building, there's a roof top view of the city, almost 360 degrees. most of the building is made of recycled or renewable material. Bamboo and cork flooring, Bamboo wall panels in the elevator, in the lobby there's crushed recycle glass tiles that make up the hall way. All appliances are energy efficient. Plus this is one of the few high rises with a Gas Stove! GAS STOVES! I can't believe it! I can't rave enough of this place. I moved in in Aug and I love it. All my neighbors love this place and I do to. I know i sound like i'm trying to sell this place.. but i'm really just bragging and making eveyrone jealous cuz i live here. haha.. j/k.. 5 stars all the way!