Do not shop here. They sold me the incorrect pods for my device. When I tried to get them replaced. The woman behind the counter (Jonvee sp?), said she would call the warehouse to get the correct ones - and that she would call me the same day to let me know, and that if they didn't have the correct ones, would give me credit toward something else in the store. 4 days went by and I received no call. I tried calling the store, but no one answers, ever, so I left a message and still did not get a call back. I went in today, the employees called her - and she said that because one of the pods was open (again, THEY told me they were the correct ones), I would not receive full credit. These people are liars. Go somewhere else. They do not honor their word. read more

Very friendly and helpful. Large variety of disposable vapes. Priced reasonable. Definitely would recommend shop.

Don't bother buying Mr. Fog switch here. They are $27 verses $22 everywhere else. Manager won't budge on the price. Also, if you buy something like the old Mr. Fog vape by accident and try to return it unopened, the manager said they do not take returns for any products in the store. Total rip off. Don't waste your time!!! read more

Emmanuel was great! He's the nicest, knowledgeable associate! My experience with old management was not so good. New management is great! Highly recommend! read more

I have used whip-its since 1990. The package I bought was opened, but the clerk swore by it and said he opened it himself. At least half that I have used so far had half the N2O they should or less. read more

I Love Going To The Head Shed! It's very laid back, professional staff, they know their stuff. They are very kind and friendly and always positive! read more

Thank you! Great place. Great prices they got crazy deals for students. I will definitely come back again.

This place was super clean and nice and the guy who helped us was extremely nice & it was a great trip & both my friend and I bought something when we weren't planning on it haha :) read more

Not very helpful when their hours are posted online Monday through Saturday until 8pm and Sunday until 6pm. Well I visited the Broadway location at 6:30pm on Saturday, guess what? Closed. Looked online and went to the New Circle location because again, online their hours are posted as open until 8pm AND I got their and on their door guess what? The hours said open until 8pm. Not even 7pm yet and they are closed. If you're going to change your hours, notify your customers first. This is no way to run a business. I would've come earlier if I knew they closed earlier but they just leave you guessing. read more

The owner is extremely rude and hung up on me for trying to fix a battery issue. He then said he would call the police on me for harassment if I called again. Joke of an owner if you ask me. read more

I suffered bad withdrawals from opiates after a month or so I was sleeping but no energy at all. Vic educated me of the benefits of Kratom and after having the tea I realized I should have been in their a month earlier when I went cold turkey it would have been a hell of a lot easier!! Cbd flower locally grown is also offered so if you are looking for a natural remedy that works compared to pharmaceuticals this is your place! Always fresh and Vic, wife and staff are very knowledgeably have a great service that isn't offered in this state to this degree I have experienced! read more

Many strains of kratom. Knowledgeable staff. Positive experience. I would recommend to anyone who does kratom regularly or those who are trying for the first time. read more

I was told to "not let the door hit me in the ass" after reporting extremely damaged and unusable juulpods which were in turn, replaced with damaged, low quality pods. I think this guy may be blind as he couldn't tell that the pods were half empty. Maybe he was just really dumb, I don't know! read more

Overall good experience. They have a fairly decent selection of glass, prices are average to higher compared to other shops in the area. The Head Shed has a decent selection of kratom with reasonable prices, if you do their "strain of the week" you can get a pretty good deal. Decent selection of e-juice and devices. I had no idea they closed at SIX O'CLOCK on a Saturday, so when I showed up at 5:50 I made sure to grab what I needed as quickly as possible and skiddadle'd out of there (before 6pm). read more

Love Vic and his crew. Always answers all of my questions and they have fresh Kratom all the time. The Kratom has helped me so much and has been life changing. They always help me to understand which stain is the one I need. I wouldn't think of going anywhere else, they are the best! read more

First review I've ever written my experience here was overall good I bought a kilo of three different types of kratom for a very reasonable price. The very pretty lady helping me was enthusiastic and knowledgeable definitely will return read more

I have come here many times, but something just seems off. Every time I purchase the K shots, they are 1/3 gone. The seal isn't broken but they definitely aren't full. Anywhere else I purchase these shots they are completely full to the top. I think it's odd that their shots aren't full. For $20 a piece, I want one worth my money. I definitely won't be buying them here anymore considering it seems like they are being tampered with. read more

Great customer service at this shop! Came home with exactly what I was looking for and had a good experience finding it. Very clean and organized store. read more

I went in expecting to buy a specific mod, price went up so upon recommendation I got something else, and I can say for the money, which I found for way less online almost half I am not impressed at all. I like the ejuice I got but not the infinix I got, kinda sux. Please do not waste your money. I like this store and people who work at them, but they are there to make money period. Sorry Vic but I'm very disappointed in this almost 40.00 waste of money.. read more

Best smoke shop in Lexington! Vic and the crew really know their stuff. Huge selection of glass, CBD's, pipes, wraps, papers, you name it! Fresh kratom bar too! This place is your one stop shop for everything! All three locations are stocked with everything you could possibly ask for. I will be back! read more

TERRIBLE CUSTOMER SERVICE/PROCEDURES. This company does not accept exchanges/returns. That's not what bothers me. What bothers me is I bought a BB Tank from this establishment TWICE already (faulty products?) and the second time I got one, the button was sticking. I had not yet used this product and took it back with the above complaint. I got told that they do not do exchanges/returns and they "make sure the buttons don't stick before they walk out the door." Now the young lady did "test" this BB Tank and was having some trouble trying to click it multiple times for the on/off settings. Me, thinking she's just an incompetent employee, disregards this. Until the next day when I get denied an exchange on a product I haven't even used once. And now, this product (less than a week after buying it), is broken. How in the world am I, the customer who comes in and spends my money AND NEVER TOUCHES THE DEVICE THROUGHOUT THE BUYING PROCESS, get blamed/stuck with this???? THIS IS NOT FAIR nor is it good business practice. I am telling you if you're reading and EVERYONE ELSE I KNOW to go to BOTANY BAY (420 E New Circle Rd) or PURPLE HAZE (1236 Versailles Rd) these locations have MUCH better selection and MUCH BETTER CUSTOMER SERVICE. read more