Came in on a Groupon, $35 for a one hour massage. They had another Groupon offer for $55 for two 60 min massages, which was sold out. They have a monthly massage program - $70 for two 60 min massages per month (autobilled to your credit card), which they try to upsell you on and spend most of the massage time talking about. Once that spiel is done, they give you a nice long talk about how you need a chiropractor. The masseuse never stops talking while you are getting the massage. It is not relaxing. At all.
What else?
First, they don't like the Groupon crowd - there are signs in the front, and in the bathroom that Groupon and R&R customers need to tip based on a $80 massage value. Which is effectively 50% of the price they are charging for the Groupon and the R&R package. This seems very unreasonable to me, particularly because the massage quality is so poor.
Second, my massage did not start on time - mine started 17 min after my appointment, and ended 7 min early. No apologies, just the masseuse kindly offering to shorten my (prepaid 60 min) massage if I need to be somewhere. Thanks so much, Maggie. I told her I could stay the full hour. Still didn't get 60 minutes out of the masseuse. I mentioned the shortchanging of time to my masseuse and was told that the massage starts when she walks in the door. No. Never. The massage starts when the masseuse puts her hands on you.
Third, the masseuse does not listen to your requests to focus on a certain area or increase pressure. My masseuse (Maggie) basically just applied lotion to my skin for 45 minutes and called it a day.
All in all, I cannot recommend this place or the masseuse Maggie. My massage was horrible, the masseuse nonresponsive. I ended up going home feeling worse than I felt coming in, with more kinks in my neck and shoulders (which I asked her not to touch, and to focus on just my feet and legs). That has honestly never happened to me before.
If you have to get a massage, this place is about the quality of those Chinese foot massage places (that are actually full body clothed massages) that cost $30 for an hour. You get what you pay for, I guess.
Other reviewers have raved about Veronica. This review is not about her.
From my experience, though, all I can say is -- avoid Maggie! read more