friendly, fast, efficient, professional, expert knowledge and parts and diagnostics Kaleb is…read morehonestly who I call for all my heating needs no jobs to big or to small give him a call you won't regret it!!!

From the owner: Your local heating specialists, our focus here at help on the way is keeping you warm, customer…read moreservice and quality of work is always at the top of our list. We offer sales, service, and installation of LP, NG, and Oil products. Weather it’s a furnace, boiler, space heater etc. we have got you covered! Give us a call at 207-446-1142

Informed and no pressure sales people . Good selection and am always impressed with their delivery…read morepeople and overall customer service .

My refrigerator died two days ago. I called Dave's Appliance by 9:00 AM. By 10:30 AM a delivery…read moretruck was in my driveway with a new Maytag refrigerator in it. Somehow my phone call threaded a needle because the delivery & installation crew told me that they were one week behind on deliveries!! So yes, incredible service!!!

100% would recommend, and will call again if/whenever I need an electrician. He was on time, worked…read morefast, cleaned up after himself, very friendly and professional. I knew I was in good hands when he explained what he suspected caused my issues, in a way that made sense to me as a non-electrician. The cost was very fair for the work that was done. I'm grateful to have lights again!

Joshua responded almost immediately to my request. He was kind, professional, courteous, and…read moredidn't shame me for the fact I know less than dirt about electrical work. We thought we needed a massive wiring job to get a level 2 charger installed in our garage. Joshua took time to talk on the phone about the job, asked great questions beforehand, then came out the next business day to look at the install job and give me a quote. He counselled us OUT of doing the work, and for that, I'm SO GRATEFUL. he could have easily just talked about the necessity of the job, and I wouldn't have known better. But, he's a good, ethical guy, and could appreciate our situation, and so he told us how we could make the best of our situation without massive demo and conduit, and crazy expensive wiring. And, he did it all graciously with a smile. What he got out of talking himself out of this job, is complete loyalty for any and all future jobs we'll ever need. And, I'll be telling everyone I know about him, for sure. Plus, he's a family guy, loves his wife daughter and talks about them with lots of love and pride. To me, that goes a long, long way when I think about who I want to support with my money.

For the past 4 weeks I've been trying to get service on my heating system. Promises have not been…read morekept and no responses from brf services today is the5th of Jan. I'm sending them a letter asking what's going on ? I'm saying what issues I have at my home that need some attention. well see what happens.

Don't bother ,what a joke. Yelp Guaranteed, ya right. they don't guarantee they show up. Its easy…read moreto guarantee work that never gets done. I was told on Saturday they would be here Tuesday before the 4th of July. They never showed up. Called at noon to see if they were still coming, they said yes. Still no show. Had a big group coming for the 4th, would be nice to have power to building. Still nothing Wednesday, reached out again to ask if we were going to see them and if they wanted the job, they said yes still nothing. I'm starting to think this may not be a legit business. If after seeing a job and it's to much for you be professional and say so. Don't string a customer out for 2 weeks when they could of had the job done by a reliable company. Oh ya the didn't show up before the lobster fest either after saying yes . No Call,no text,no anything.Yelp Guaranteed. Not Likely. Jim B.

Recent sewer pipe blockage in my basement on a Friday. I thought I was going to have no water for…read morethe weekend. I called AFC now dba Dead River. Sarah assured me she would have workers call me when they were in the area. Garrett R and Frank called and were there before 1. The smell was overwhelming but they both made me feel at ease right away. They were very respectful of my floors and leaving the door open etc. They worked hard at trying to get the blockage but weren't able too. They didn't just pack up and leave, they referred me to another company , called for me and they weee at my home within the hour. I would recommend both of them in the future to anyone needing plumbing repairs. A very positive experience because of them I will call again.

I've been with Augusta Fuel almost 30 plus years. They have always been a great company to deal…read morewith. They were a much, much smaller company when I started with them. Delivery and service set ups were never a problem etc. Now, I try to order oil online as I do 50% of time and it says service not available and call AFC number. So, the girl proceeds to tell me because I'm not on automatic delivery during cold snap, I can't receive any oil for 4 to 5 weeks out. In December they wouldn't deliver my oil for up to 10 to 14 days because I wasn't low enough.(1/8) of tank??? So, I guess they must have started this conserve process back then. That's what I'm calling anyways. The girl on the phone yesterday tells me 1.) I can go somewhere else till cold snap is over. 2.) can put Kerosene or Diesel in my tank as needed till they can get there. 3.) Or close my account all together and go somewhere else. Which she said some of people were doing. So, I called Linda Ryan to verify and she pretty much in a nutshell said same thing. I asked if there was a shortage of trucks or oil. She said no, just that Automatic delivery people are getting oil first and they want to make sure they are taken care of first. So, I played the "game" called when I was down to a 1/8 of a tank this time so I wouldn't supposedly have to wait 14 days for oil and be told now you have to wait a month or better. WTH? Now I'm going to run out of oil in a week or less until I find a new delivery. Dead River buys them makes them bigger and now they can't deliver when it's cold? They should have a good amount of drivers compared to 30 years when they were a small oil company. If there was such a thing as oil discrimination, I would know what it feels like to be a part of the minority. Very disappointed @NOT VALUED OR NOT AUTOMATIC DELIVERY CUSTOMER!

BUYER BEWARE! RUN TO AN ALTERNATE OPTION!…read moreSeveral safety violations. He stated that there was no inspector to check his work but there is (and apparently he has a master that can check his work too) and if he has done work for you already then I suggest you have it checked by the state inspector lest you end up in a situation where the inspector says if you get oil your house may explode due to the safety violations left by John. He just opened his own company, which is this one, and in my opinion he has taken on more than his skill level currently supports. He also completed work he was no licensed to do but didn't want to hire an electrician so did it himself, another violation. He installed the wrong vent system (after he condemned my chimney which i question now if that was appropriate) and it's too close to the floor so that could catch fire according to the inspector. It takes a bit to go to the review board but his violations will show up on his license soon so this isn't just BS, call Paul Moody (heating) or Michael Day (plumbing), who are the inspectors in this area, I'm sure they can advise of his violations and yes the violations are from both his licenses bc he messed up so bad. Overcharges on all products and services. After checking prices on what he did there are several thousands of dollars that cant be accounted for and he refuses to give receipts or the accurate rebate amounts he received from my address after being told that i would do any rebates on my address or my equipment and still refuses to give any info. Lacks communication. Doesn't answer messages or questions or provide requested information or documentation. If he says he will provide something he just doesn't.

John Knowles (d.b.a Forest Brooke Plumbing and Heating) was hired to replace my boiler and hot…read morewater tank in November of 2022. fast forward to March 2023: Upon feeling there was a gross lack of transparency and I was being misled by John who refused to deal with me, I call the Consumer Protection Agency who informed me I should have the state inspector come out to inspect John's work. Upon inspection FOUR various code and safety violations were found and the work must be redone, as per the state. 1-4 per state inspector 1.) Oil drum in the house unsafe and the inspector told me NOT to get oil. It can blow. It has to be replaced and , as per code, was to be done during install but John decided to cut corners and obviously put us in danger and now we can't order oil ( it's cold) til he get it all replaced. 2.)Direct Vent pipe ( which gets extremely hot) installed on the wood rafters and clearly against code and manufacturers recommendation. 3.) John did the electrical work himself and he is not an electrician when questioned he told me he was allowed to do HWT electrical. not true. that has to all come out as well and be redone at John's cost. 4.) Never pulled the required permit. So this is just what the state found. I was also not able to file my own rebates. John wouldn't provide the receipt. Took the rebate into his $22,279.00 Quote. teahouse that's right. OVER TWENTY TWO THOUSAND DOLLARS. The attorneys are helping with the later. So I was grossly overcharged for work that has to be redone and gone over by TWO inspectors now. and the kicker, Apparently he has a Master over him who is to be overseeing his work. found that out from the inspector too. well EDWARD L CURTIS was NEVER on premises.