I told the paralegal that we would take care of our immediate need on our own. I then asked if Heritance Law could help us in the near future and the answer was an emphatic "No". I'm pretty sure that if the dollar value of our case was large enough they would have made time for us. read more

Took a couple weeks to get an appointment for a consult. Then I had the consult and never heard from them again! This is an extraordinarily difficult time (the reasons for why I need an estate attorney), and these people have dropped the ball several times and I haven't even signed a contract yet. I do not recommend. read more

We had our estate plan done years ago, but upon moving to this area and purchasing property here, we called on Hermance Law to update our trust for us. Most recently, with the passing of my husband, I had to rely on them to walk me through what all needed to be done to not only update the trust, but to make sure I had all the legal paperwork to let everyone know he had passed. They were most professional, and also kind and caring. They knew exactly what I needed to do. I would highly recommend the team of people there. read more

As a professional who regularly refers clients to Hermance Law, I'm consistently impressed by their compassion, especially when working with families who have young children or are navigating the difficult process of administration after a death. Crista and her team bring a rare combination of warmth and professionalism that puts people at ease during some of life's most challenging moments. I trust them completely to handle sensitive matters with care, clarity, and deep respect for the families they serve. read more

I have no idea how there are good reviews with happy customers on here. We created a trust with Hermance Law over 2 years ago and there were so many things wrong and typos- we had to correct the trust approximately 10 times. We gave this company many, many chances to correct their mistakes and they failed every time. They failed to reply to emails, did not return phone calls, etc. The lack of communication and follow through was appalling for what we paid. It took 2 years for our trust to be completed. Stay away at all costs!!! read more

The office staff is very professional. They respond to questions very quickly. The attorney I saw for planning a trust was very knowledgeable and answered my questions thoroughly. The final trust document is complete and professional. I am very pleased with the service I received at Hermance Law. read more

Crista Hermance is the worse attorney ever, she is shallow and fake. Every thing she said to me was a lie. Kaitlyn Farrell is ignorant and rude, and does not know what she is doing. They never return calls, and will cut you off without giving you a reason. Cristas replies to reviews are all the same. Copy and paste every time. I would not recommend them to an enemy or someone I hate. No one deserves to be treated the way they treated me. Violating the rights of the disabled seems to be a common practice with Hermance Law. read more

I loved the whole experience. My attorney, Jennifer, was knowledgeable and professional. I loved the whole office vibe and staff.

I highly recommend this law firm; I worked Jennifer Romero Esq. Hermance Law was in communication with me the entire process, very professional and answered all my questions with compassion and guidance on what was best for my Trust. read more

I have had the pleasure of getting to know Crista and consider her a real professional! I have recommended her office and will continue to do so. If you are looking for an estate planning attorney in Ventura, I would not hesitate to call the team at Hermance Law. read more

I have had the opportunity to work with Crista and her team on several occasions. And it has always been wonderful. They are very knowledgeable, personable, and always put their best foot forward in all they do. read more

Too expensive to ask for their help. Emailed them documents about 3 weeks ago and just found out today, a consultation would be $950 for a one hour call. Took 3 weeks unfortunately after lots of back and forth trying to get help with a legal situation with them. read more

Crista Hermance, Esq., Jennifer Romero, Esq., and the entire Hermance Law Team made what could seem like a daunting, heavy task very understandable and smooth. They are professional, kind, thoughtful, and efficient, so that the process does not lag on. This family-oriented firm truly relates to the client's desire to lovingly put things in place for our families' peace-of-mind. The workshop in advance provided an explanation of the process in a way that a lay-person could grasp with ease so that creating the actual estate plan was a natural next-step. The cost was very reasonable. I recommend Hermance Law without reservation. If you're reading this, please get your affairs in order. Stop putting it off. This firm is an excellent option! read more

My husband and I had an amazing experience with Jennifer Romero at Hermance Law. She was extremely helpful, answered all of our questions, and was very detailed throughout the whole process. She made it easy and comfortable with all of our random questions! When we went to sign our documents in Ventura, it was also a great experience! The women in the office were helpful and funny! The office was super cute too!!! The overall experience was great, I have been recommending Jennifer and the Hermance Law team to all of our friends and family! read more

The Heritance Lawyers - Adulting at its best! - Wills, Trusts, & Probates Near Me - Ventura, California

I give my highest recommendation to attorney Jennifer Romero and the entire team at Hermance Law. My wife and I had an estate plan prepared by the Ms. Romero and the team. From our initial contact with the firm, to completion of our plan, communication was excellent. All of our questions and concerns in creating our trust were very promptly addressed. We have some special circumstances and our plan was created to address these issues. Each step of the process was thoroughly explained to us. Everyone at the firm is professional and responsive, from start to finish. My wife and I have genuine peace of mind knowing that we have our plan in place, and that it was properly prepared. read more

Her smile and kindness that present in presentations and YouTube videos not feel genuine when you meet or talk to her in person. Her service doesn't feel personal and she keeps distance from potential clients that have questions and concerns about estate planning. Any phone call refer automatically to her unfriendly office staff. Very expensive service too. read more

Crista and her team were a joy to work with. The process, from beginning to end, was easy and seamless. My parents needed to update an old trust and Crista and her team were helpful and professional. They answered all my parents questions and made the update easy. read more

This was probably the worst and most frustrating experience we've had with a professional services firm, on par with dealing with the IRS, DMV, and bad remodeling contractors. This review is only for the MetLife Legal Insurance Plan experience, and my goal is to give prospective clients transparency on my experience, so they can make an informed decision. I hate writing bad reviews.. this is only my 5th 1-star in the last 13 years, compared to dozens of 5 star reviews but this is worth writing: 1. I initiated the Estate Planning process with Hermance law on 8/20/2023, had the intake meeting with their coordinator on 8/31/2023, and the attorney meeting on 10/10/2023. As of today 2/28/2024, 6+ months later, my estate plan is not 100% complete, abbeit I think we're 95% of the way there. Through this process, my wife and I were diligent in preventing any delays on our end and responded to any and all communication within 3 business days, most of them within 24 hrs. I did take 2 weeks before scheduling with their notary (see issue #3 below), so I can take responsibility for those 2 weeks. As of today, I'm still waiting on Hermance Law to provide me the "trailing docs aka instructions for after the estate plan is complete", which I asked for back in 2x in January, but they would not provide until the very end, so their services are still needed for me to fully complete my estate plan. 2. Once you complete the 1 hr intake meeting with the attorney, you have ZERO verbal communication with the attorney or paralegal afterwards. They make all MetLife clients communicate through an online portal, and it takes the attorney sometimes a week to respond, unless you call in to follow up, then the receptionist will help you get a faster response. As you can imagine, making changes, fixing errors, and asking questions is extremely frustrating and slow. If they misunderstand the question or do not fully address it, you gotta wait another week for a new response. We were not made aware of this during the intake, and would not have went with this firm had we known this was the level of service. 3. Once the estate plan is generated, they send the docs straight to their notary, bypassing the client, and they expect me to read the 180+ pages for the 1st time with the notary during the 1 hr signing (no attorney present during the signing and the notary can't answer any questions). I assume they do this so you dont come back to them with questions, which may take up more of their precious attorney's time. I like to read everything I sign beforehand, so it took me 3-4 emails, 1 phone call, and a week to get Hermance Law to send me a copy of the estate docs for review (shouldn't it be normal to have the client review the docs before signing?). There was no attorney check in on whether we had any questions on the 180 pages they just generated, and I didnt bother using the online message portal given how ineffective that has been. 4. During this 6+ month process, there's close to zero proactive communication and clarity from Hermance Law on where we are in the process, and what the next steps are. The receptionist, Ivy, is the most helpful person throughout this process the few times I had to call in to ask for information. I understand they have a different level of service for their full paying clients vs MetLife customers, but it should not be to a level that's this disrespectful. They should not take on MetLife clients if they can't provide a minimum level of service. read more

Come on, this many five star reviews! Well, after our experience we now see why. We had been putting off having a living trust, and my wife, who is actually a very qualified attorney but not a estate attorney, could have done it. However, like the old saying, "a person representing himself has a fool for a client," she preferred having the specialist in that particular field of law complete it. We had heard good things about Hermance Law, and even though my wife personally knew some estate attorneys, she went to one of Hermance's presentations and was very impressed with them. Working with them was very simple, and all their staff throughout the process were polite, personable, and very professional. They kept us informed on what was required, dates and times, and keep us up to date on the continuing process. The hardest part, as they informed us, was dealing with the bank to change our accounts into our living trust, which you still have to do personally. After it was all done my wife commented about how happy she was that she had not done it herself because Hermance Lawhad had made it so easy. If you are even thinking about having a living trust, don't hesitate, it is so simple and quick, and you'll sleep better at night knowing you have it. I do have to say that we did not get a professional attorney courtesy discount, but we did get a discount for attending one of their presentations, so look out for one so you can get yours! PS Are those five star ratings really a reflection of their services? Well, after our experience with Hermance Law we now know it is. read more

These folks are legitimately the kindest, most sensitive, knowledgeable, responsive, helpful, thorough, customer-focused, comforting, and attentive in the business. You will NOT be disappointed. Heard them on the radio and I was sold. Connected with them remotely for the entire process and could not have been happier with the service and results. Usually, you get what you pay for. With them, it's worth even more!!! read more

The Heritance Lawyers - They think of EVERYTHING!! - Wills, Trusts, & Probates Near Me - Ventura, California

Thanks for your reply, but I didn't make a mistake on my end. Please see attached screenshots. August 31 is when I made the appointment. September 8 is when I called in for my appointment, but it apparently didn't exist in your system. The mistake was made on your end. Thank you. read more

The Heritance Lawyers - Wills, Trusts, & Probates Near Me - Ventura, California

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What a pleasure it was to work with Jennifer Romero. Jennifer went over my existing Trust, noticed a couple things I should update. I have such peace of mind knowing my affairs are in order. Thank you Jennifer and Hermance Law Group. I could not have asked for better or more efficient service. 5 STARS all the way! read more

Crista is truly a maven in her field, she prides herself on being a true advocate for the young parents. She is compassionate and caring and is not intimidating which helps her get her clients to protect what is most important to them, thier family. I really enjoy working with her with my clients as she has flexible hours and can even have her team go to the clients homes. Truly a gift to the community! read more

I had a great experience with Hermance Law!! It was on my To-Do list for a while already and finally I was able to do it. Thank you so much!

Without a doubt, we recommend Jennifer Romero to handle all of you estate, wills, trusts ect. She is so knowledgeable, trustworthy and exceptional in every way. She is very approachable and efficient. We can't say enough about the experience we had with her. Without a doubt, she is your go to. Five star for Hermance and Jennifer! Fernando and Jean f read more

Jun was awesome in doing my trust. Was very quick process, that I had been putting off. He made it easy and painless. Was a pleasure working with everyone office! Thank you so much. read more

Crista and the team were amazing to work with! We had an easy and painless time putting together the information we needed, and they were so great about walking us through any questions we had. Crista was very easy to reach via email, and even during pandemic time, we had a nice in person signing, with all the necessary precautions taken. My wife and I *highly* recommend working with them! read more

I decided to take a chance and give Hermance Law a call to help with a few matters. At first everyone was friendly I spoke with the operator Aja who was helpful and easy going. I spoke with Mallissa one of the para legals and was able to hash through a somewhat complicated situation. She made me feel very comfortable and by the end of the call I felt assured they would be able to help me. We began corresponding through emails while gathering the requested papers I communicated there were definitely more to be observe. I missed a called and called back no one knew of me needing any help and the operator wouldn't even tell me who I was speaking to. The following day I answer a call from Rebecca an "entrusted account specialist" she begins telling me what they feel needs to be done but didn't mention the original request I had made. I let her know I was actually trying to do a few things but first needed to address A before B and C and she began to be very snippy and rude saying they didn't have papers I needed and they needed them in a very demanding way. I explained I wasn't able to get through yesterday but have been waiting for a a response so I could bring these papers and make a retainment. She said she would call me back maybe an hour later I get a call saying they can't help me. I am so grateful for the universe and karmic energy because it was made so that their services would not be needed for me. I'm disappointed because on paper this company looks very nice. There are parts that are nice but Rebecca must have just been having a bad day. read more

Once we started our family, we knew we had to set up a family trust. Jennifer at Hermance Law made the process seamless. She directed us on what steps we needed to take to help create a solid family trust. Everything was organized and made easily accessible to us. We highly recommend using Hermance Law Office for your family estate planning needs. read more

When we found out we were pregnant with our second child, my wife and I finally decided we needed to be grown ups and establish a Will and Trust. As luck would have it, Crista presented at my wife's mom group at Ventura Missionary Church and offered a great price to get us set up. Crista was very professional and accommodating as she made the effort to come to our house to do business. She also went above and beyond in getting us prepared with temporary guardianship papers on short notice when she knew we were going to have a babysitter. We highly recommend Crista, and now that the process is done we can't figure out why we waited so long to do it. It's a huge relief to know that our kids will be taken care of. read more

I needed a law firm to prepare a living trust and advanced directives. Hermance Law firm provided great work and took care of everything. Jun Shim was the attorney handling my case but all the support staff was awesome.They were knowledgeable but most of all very personable and very easy to talk to...Their attention to details was impeccable. I highly recommend this firm read more

I found hermance law on google but when I called I felt at ease. They offered a free 1 hour consultation over the phone to explain the differences in their packages and what would be best for my situation. This is a very tough subject and we think it's something we can hold off on doing BUT.... I am so thankful for hermance law! I got to attend a free workshop with the owner and she explained everything in detail and gave a HUGE deposit discount. I was beyond grateful to attend the workshop and the discount as it gave me the opportunity to finalize my decision and scheduled an appointment with Jennifer, one of the lawyers. Jennifer made my husband and I super comfortable during our initial appointment and scheduled us with 2 follow up appointments to finalize our trusts, wills etc. They even have a great payment options if you can't make 12 month payments you can do it through affirm that way you get it paid in advance and make payments that work with your lifestyle! I am now secured with my revocable trust and helping my credit score by making payments. Thank you again Hermance Law! read more

I recently connected with Crista regarding my family as we have two small children and we'd like to make sure we have all of our "things in order" sooner than later. She was kind, knowledgeable, and easy to schedule with. While I haven't take the next step yet - I do plan on it soon - I've already referred her to a friend who has absolutely loved working with her. It's so nice to find a woman who cares enough to make the process easy to understand and comfortable, especially when the topics themselves are not so easy. I highly recommend reaching out to her. read more

Great experience with updating my estate plan. Jennifer Romero and the entire staff were friendly, competent, and timely in getting the job done. Communication during the process was also excellent. read more

We needed to update my parent's will & trust since my father passed away in 2013. My mother didn't know how to go about it since she is 84 years old and bilingual. I went online started reading reviews of different law firms that provided will & trust for the family. I like the reviews with Hermance Law, so contacted them and I had a great experience with them. The staff was wonderful, professional and caring. My mother's lawyer was Jennifer Romero, she was knowledgeable, patience, understanding and organized. She walked us through the process and made it easy. They communicated well with us and got things done. We got more than we expected, offered us a packaged. Which included more than we anticipated. We went in with an old will & trust and got a new will & trust, advance directives, and power of attorney since mother's health was declining. So thankful and grateful for their professionalism and caring. We would definitely recommend them to our family and friends. read more

I have just completed setting up my Trust for myself and my wife. The entire process was much simpler than I expected because the Lawyer Jennifer and the staff were so helpful. They made everything easy to accomplish because of their thorough preparation. I just had to put in the specifics, they did all the rest. I finished this process in a matter of weeks instead of the months it would have taken me to do it myself. I want to especially mention the office staff who are prepared to answer all your questions; the kind you don't want to bother your lawyer about but to which you still need answers. They were very helpful and were very quick with answers. I expect this relationship will be long and fruitful for both parties. read more

Figuring out how to plan for your children's safety and future in case you don't get to be there to see it is a scary prospect and one that comes with a lot of difficult decision making, like "who should care for my kids if I can't?" No one wants to do it, but we all need to. Crista and her talented team are the best choice to walk you through the process of protecting your family and their future. I can not recommend her enough. Don't put off these important decisions for another day. read more

Christina at Hermance Law fulfills such an important, often overlooked need. She is expert at advising parents how to put plans in place to protect their children. They are easily accessible throughout California with offices in Ventura, West Lake Village, Santa Clarita, and virtually. I highly recommend Christina and her law practice. She gets it and is highly approachable and professional. read more

Crista is amazing. Truly gifted at helping you learn what needs to be done. She's patient and easy to work with. I highly recommend her.

Getting a trust set up has been looming over us for some time. Crista and her team made this the easiest process, including reminders when something was needed to complete the process. The hand holding and thoroughness was much appreciated. And they practiced safe social distancing for the notary as well as a beautiful background. Hermance Law made this process much more comfortable than we thought, thank you! read more