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    The Home Depot

    2.4 (69 reviews)
    Closed 8:00 am - 8:00 pm

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    This review is regarding my experience with the kitchen remodeling service at Windward Home Depot location. Let me start out by stating that it was my absolute fault for not doing my due diligence when it comes to this type of big project. I should have shopped around but I didn't. I thought Home Depot would be a decent experience (not looking for great, just decent) since it's such a big brand name, right? WRONGGGG! Anyway, I'm not looking for anything for myself here. Damage has already been done. I'm just hoping this review will help someone out there to make an informed decision of whether to go with the Home Depot kitchen remodeling service. I know there are other people who had a great experience with them. The biggest issue: the counter top took 4 weeks to be made. And when it was time for the installation, the measurement was way off. So, they asked for another 2 weeks. I had to live 6 weeks without a kitchen top!!! Later I found out you actually can have the counter top measured and installed on the spot within a day. Other many issues: Please scroll through the photos. I let the photos speak for themselves. For your reference, this project costs $22,000 including appliances and installation.

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    5 years ago

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    20 days ago

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    1 year ago

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    7 months ago

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    3 years ago

    Terrible service. Curbside pick up doesn't happen. You wait, then go in and wait. They always seem to be short staffed or something.

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    9 years ago

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    Great deals and now after having the best yard at Halloween I'm going to rule at Christmas too!

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    Ferguson Home

    Ferguson Home

    2.4
    (34 reviews)
    2.9 mi
    $$$

    Me again! Well, now I have an actual review after having used Ferguson. Again, wonderful front desk…read moreservice. Pleasant as can be. My wife and I are renovating our basement and we came here to shop for bath fixtures and a bath tub. We met with a sales associate who was pleasant and somewhat helpful. But, I don't feel she did much in terms of service besides walking us around to the fixtures, pointing at them and, well, that's about it. We could have done that ourselves. Anyway, we told her all the items we wanted, including a $5000 bath tub. In total, we had about $12,000 in our 'cart'. We went home to confirm we had everything we needed. In the meantime, I decided to price compare before we pulled the trigger. Literally every single item we had in our cart could be found SIGNIFICANTLY cheaper elsewhere. So much so that when I told my wife the prices I was seeing, she couldn't believe it. After finding every item at Home Depot, Amazon, Kohler, etc, the difference was about $3700 in savings. Not only the fact that they are waaaaaaayyyyyyy overpriced, the sales associate was completely unresponsive to any email correspondence I sent her. I asked her questions multiple times through email and she just never responded. Surprising but after the price comparison, I never planned on buying from them anyway. If you're in the area, it's a nice place to go to look around, see things in person, be inspired, but as far as purchasing, you can find better deals anywhere else. I really can't understand how they justify their pricing when we live in a world where looking up competitor prices is literally at our fingertips.

    Limited selection of the same tub - shouldn't you show things you have online? Who's going to spend…read more$3000 on a tub if they can't see it??? Waste of 1hr drive to be disappointed

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    Sewell Appliance

    Sewell Appliance

    2.4
    (59 reviews)
    10.4 mi

    remodeled my kitchen and wanted to go with the best appliances I could afford. I visited the…read moreSubzero showroom in Alpharetta and selected a refrigerator, range and vent hood. The representative there referred me to me to a contact at Sewell Appliances in Sandy Springs to make the purchases. I was shown nothing but patience and kindness until I purchased over 35k in appliances. That's where the exceptional customer service ended. The representative that I worked with never sent the specs for the items I purchased and definitely never pointed out the different nuances that had to be accounted for with the items I purchased. For example the plug for the refrigerator had to be at the top right hand corner of the wall to successfully install. Nevertheless, on the day of delivery, the young men walked in and started pointing out a host of items that had to be corrected before installing. They told me this happens all the time and that I was the third unsuccessful installation for them that day. I'm not surprised when no one has taken the time to detail these items to the consumer. We made the adjustments and rescheduled installation. The second pair of Sewell workers came and installed everything and just packed up and left while I was still in my bedroom. I came out to find that plastic was still covering the entire front of the refrigerator . I turned on the propane range and none of the burners worked so that told me they didn't even see if the appliances were working. I'm thoroughly disappointed and shocked with the subpar customer service receptor this company and will never purchase subzero, wolf or coven products from them again.

    Do not buy from this place! They do not stand behind their product!!!!! They sold our builder…read moreFrigidaire appliances but when they malfunctioned they said they don't service that brand!

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    The Home Depot - hardware - Updated June 2026

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