I visited Home Depot on Black Friday to purchase a workbench cabinet for my son-in-law for…read moreChristmas. It was extremely busy, and the associate I spoke with told me I could pick it up on Monday after it was assembled. When Monday came and I hadn't received a call, I reached out to the store myself. That's when I was helped by Mellany at Customer Service, and I can't say enough about the outstanding service she provided. No one could locate the order because the associate from Friday had called out sick, but Mellany took ownership of the situation immediately. She arranged for someone to assemble a cabinet for me and kept me updated throughout the process. She also went above and beyond by helping me rent a cargo van so I could deliver the cabinet to my son-in-law. The associates in the rental department were just as helpful--especially Devian, who did an excellent job loading the cabinet and securing it safely in the van. Thank you to Mellany, Devian, and the entire team for turning a stressful situation into a great experience. Outstanding customer service!

Great Service They were very courteous and polite…read moreAlso, James even loaded my truck .

I love this store and the people. They have a great selection of tools, hardware, and always very…read morehelpful. Nothing like a big box hardware, they care. If you need one screw all you have to purchase is one screw, not six. You will love this store.

The owners are super nice and helpful. They can tell you what you need for your project and help…read moreyou find it in their store.

Delivery dryer 2/24 the install men were immigrants do not speak english made communication ZERO…read more Instead of doing the install i paid for they said i needed a plumber! FYI I did call Lowes who said Lowes Corporatef hires the contractors. Cheapest labor. 1. It is illegal to drive a business vehicle if you cannot speak english. 2. Dangerous to allow strangers into the home. Home Depot no better they also hire immigrant contractors. Here is the tele i was given for 770-688-1450 to complain. Lowes Cumming just told me to call this distribution number. A person who speaks enlgish clerk answers. Not to my satisfaction! Who would need a plumber to install a electric dryer? Today i have a handi man to check the work they did. I had to return the two clamps and the silver duct that i purchased because they didnt use either.

Terrible customer service! Delivery was two days later than scheduled! And no one could give us…read morean update! Totally unacceptable!!!

Store has gone down. Looks very unkept and actually dirty. Went to get propane tank filled on…read moreWednesday midday. No customers in the store. Waited 40 minutes to get it filled and eventually the cashier had to come out and fill it for me. Like I said, quality of this store's service has eroded significantly.

I've frequented this store for 20 years or so. They are slowly losing my business, as well as my…read morecustomer recommendations. I'm starting to drive further to the big box stores because I can't stand the attitude and poor customer service at the front desk. I want to give this store a pass because they are local, but I cringe every time I can't find something and need a little help. There are some helpful people working here. I can only suggest that if you don't like your job... please, either change your attitude or your job. Don't act as if my spending money on Ace merchandise is an imposition.

I waited some time to post this because people have bad days. After 5 visits to this store…read morerecently, I have to say something. Holly has to be the worst person to have in customer service that I've seen in a long time. I'm also in customer service so I have an ear for recognizing a customer's good and bad experiences. I have had personal bad experiences with Holly as well as witnessing others. Every other person in this store is phenomenal. But when everybody sees Holly treat customers as well as other employees poorly, something needs to be said. I love this store and all the employees with the exception of Holly. She does not represent this store well.

As one of the stores largest commercial Customers with a…read morelarge service shop down the road constantly coming up here to buy bolts and miscellaneous parts constantly. I just went to fill my camper up with there propane as I have several times in the past. There machine couldn't count so I said I would pay for the whole capacity of my camper which is 96 pounds then instead of the usual sub 1.00 per pound price propane goes for they tried to charge me 5.99 a pound to fill it up. Couldn't be more disappointed! Ace was not the helpful place! If you would like to contact me you can respond to this review.

Mr. Calvin K. took us through the process of ordering windows. We did not ask which windows were…read morebest energy efficient which I now regret! But on the day of installation he arrived with his crew (July 2022) and installed all windows and two doors in two days I believe. Of course I would recommend this gentleman. He was prompt, courteous and easy to work with too.

I really enjoyed working with these people when building our house in Alpharetta. They were easy to…read morework with and very fair on price.

Service was wonderful ! Great selection of so many things . Visit this shop and enjoy the many…read moreunique and wonderful treasures . So many great gift ideas ..

This place is great! First off, it smells fantastic when you walk in the door. It is clean,…read morebeautifully decorated, and the selection is eclectic. I had the pleasure of meeting Jo, the owner, and she explained that they have over 50 vendors all with their own booths with unique stuff! Yes...over 50 small businesses under one roof. Some notables were homemade cookies, nuts, honey, and beef tallow! There are homemade knitted items, custom T-shirts, (yes, I love Cumming GA included) lots of vintage home decor, furniture, jewelry, toys, and custom wreaths. After walking around the store with a handful, I was surprised how inexpensive my final total was. This place has it all. Run... don't walk... to The Gypsy's Farmhouse for an amazing "something for everyone" experience, with excellent selection and value! SHOP LOCAL!