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    The Home Depot

    4.0 (1 review)
    Open 8:00 am - 8:00 pm

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    7 years ago

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    Royal Appliance Warehouse Ltd.

    Royal Appliance Warehouse Ltd.

    1.8(4 reviews)
    1.1 km
    $$$$

    I am not a customer. However, their delivery van blocked my driveway, and were throwing delivery…read moretrash on my property after I had politely asked them to please move - as I was having Bell install new fiber optics in my house, and they had moved temporarily to connect to the main box. The driver responded with a string of invectives, calling me an "incel" telling me I didn't have a job, etc. Very odd considering I mentioned my wife and the technician who were waiting to get into my driveway. I don't appreciate having to clean styrofoam out of my driveway because they can't stay on their customers driveway - nor do I appreciate hostility towards my completely legal right to enjoyment of my property. Incel is a term used by so-called pick up artists who are extremely misogynistic. I had to google it, so the delivery driver's attitude tells me a lot about it. They were also months late getting the delivery to my neighbour who is also dissatisfied with their service. Coach your delivery team - if they cannot respond to a polite request or at least offer a low level apology, they are probably engaging in road rage, insubordination, and other hostile actions. Its a really bad look for your business. And they are also asking for 5 star reviews to try and fight back against the legitimate criticism here.

    Where to start... My parents are renovating their kitchen, and as so, they went to order 5 new…read moreappliances. Initially, they had a positive experience and went ahead with the order. They came to an agreement on a set of appliances, and agreed on a delivery date. They were on a budget, hence why they came here in the first place. Lesson learned for future renos! They agree to a Fridge, stovetop, Stacked oven/microwave oven stack (2 separate appliances) and dishwasher. The agreed upon appliances were ordered after reviewing the drawings of the kitchen with these so called appliance pros, who gave us the specs of each item (which we still have a copy of). Invoices get paid, and we await delivery. Fast forward two weeks, items get delivered and the problems begin. The microwave oven (upper part of the stack) is not what we picked out in store and discussed, but is instead a range microwave (the ones you put over the stovetop). The item got delivered the night before, and my dad went the next day when he noticed to return it and find a solution. HENRY now decides to tell him that he can a) leave with the microwave he didn't ask for, but they invoiced him for despite it being completely useless. b) pay $800+tax additional, to get the item he ORIGINALY asked for in the first place, bringing him to a total of 1300+ tax, for a microwave oven (the same price as home depot). For reference, I was able to buy the item for $625+tax, which is less than the difference he wanted on top of the original price. His own sales team was surprised at his abrupt numbers and the fact he refused the refund, as with the proof I had with me, there was no way he could deny such thing. The cherry on top, the bottom part (the actual oven) of the stack was a scratch and dent purchase. When we viewed it in store, there was a scratch on the handle (no big deal), but when it arrived at home, theres two big dents on the bottom of the door, as well as the door being shifted to one side - it looks as if its been replaced since we last saw it in store. I called Henry again to try and reason with him, and it resulted in Henry hanging up multiple times. My review aligns with others who say under new management, this place has gone downhill. My parents were screwed over in the process, whether willingly or not, and Henry is unwilling to take any accountability in the matter. This could have easily been resolved with no harm no foul, but Henry has no resolution skills despite owning a business. My honest belief is they saw my parents were haggling with the price, and to make the numbers worked charged for this microwave that is deemed useless as they wouldnt pick it up on the invoice (both are refered to as Frigidaire Gallery with a differnt code beside it), knowing they'd be unable to return it and have no choice but to pay the difference. There is now a case with the Ministry of Consumer Affairs and our bank with the proof in hand to resolve this. I urge anyone reading this review to run so far the other way, and don't look back. This place is sleazy, and not to be trusted. I will be back to the store to discuss the door as we have photos of the original and photos of when it arrived. @Henry since you wouldn't communicate over the phone, I hope this review helps you understand the upset behind our recent transaction.

    Kitchen Stuff Plus - Kitchen Stuff Plus - Warehouse Sale @ Shoppers World Brampton

    Kitchen Stuff Plus

    2.5(2 reviews)
    2.3 km

    You'll find this warehouse location of Kitchen Stuff Plus at Shoppers World Brampton…read more There are plenty of deals to be found but be forewarned that all sales are final! Some products are actually refurbished so a close examination should be done by all shoppers before heading to the checkout area.

    My review isn't about the product, it's about the service! I'm leaving this review so others can…read moresee and know what they can expect from the people in the community where this location sits. Today this morning, I went in just as they opened and was one of two customers, when I entered I wasn't greeted but the man who came after me was. When I CLEARLY was searching for something, given that I was going through a pile of the product that interested me, I saw a sales associate look at me then she pretended to be busy. There were 4 sales reps available, 2 at the cash and 2 on the floor and I am still one of two customers inside the store. I even made time to call others locations to find the product I couldn't see at this store and not once did I receive assistance or an acknowledging "Hello" or "Good morning" now that 15 minutes had passed. Not one word to me, not even as I left the store. Whatever the biased may be this is still a business and no one deserves to be dismissed, disrespected, or undervalued. The people of this community clearly cater to whom they like or feel comfortable with and care nothing without a second thought for anyone else, the people working here either need to be re-trained or replaced!

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    Kitchen Stuff Plus - Signage

    Signage

    Kitchen Stuff Plus - Kitchen Stuff Plus - Warehouse Sale @ Shoppers World Brampton

    Kitchen Stuff Plus - Warehouse Sale @ Shoppers World Brampton

    Kitchen Stuff Plus - Kitchen Stuff Plus - Warehouse Sale @ Shoppers World Brampton

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    Kitchen Stuff Plus - Warehouse Sale @ Shoppers World Brampton

    The Home Depot - hardware - Updated May 2026

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