I love it here. Come see me for a kitchen design. One stop shopping. Great friendly staff, clean and bright. read more

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I've had so many positive experiences at this Home Depot that I have to share my most recent visit and the excellent service, respectful and caring assistance I received. A gentleman named Jake I stopped near the entrance and asked if he could help me as I had a dilemma that I hadn't been able to resolve on my own with a fancy shop vac I purchased there a few months back. He walked me over to the shop vacs & I pointed out the one I purchased and he walked me through the three areas on how to resolve my stalled situations on that model. Hands down the most polite and tolerant employee. But I've seen this with other employees there over these past 2 years or so. I feel we are so fortunate to have this business here and the management is doing a great job with employees chosen and the overall all staff attitudes and Top Notch Customer Service. Hats off to you all!!! read more

This is the best Home Depot in Walla Walla. To be honest, it is the only Home Depot in Walla Walla. I went for some necessary building materials, picked them out, placed them on a cart, zipped to a waiting cashier, paid and I was out of there in under 30 minutes. They had everything I needed and there was lots of help available. I definitely recommend going to this store at 7 to 8 o'clock in the morning. read more

Home Depot #4735 College Place WA I was looking for a new deadbolt when I asked Jeremy to help me. He showed me how he could tumble the lock and make two keys for me for only $5.00! I was thrilled as I could not find a dead bolt to fit the door and we needed to have extra keys cut. Jeremy was efficient, friendly, knowledgeable, and professional while helping me. Everyone in the store was very helpful! I look forward to shopping here again! read more

We had a major explosion from our garbage disposal this morning. Ran to Home Depot not really knowing what we needed. Lennie at College Pl., Home Depot was right now. He helped us to figure out all the pieces we need it and basically laid it out for us right in our cart. We still appreciated Lennies help. Thank you for your employees who take the time to help me figure out what you need. read more

I normally use Home Depot but just finding out your CEO is supporting Trump with millions has now caused me to refrain from doing business with you ever again read more

Absolute worst cashiers and service I have ever experienced. Waited in line for thirty minutes and the cashier walked away for ten. Store #4735 college place, wa read more

So's I gets on the Ameche to look for a saw. You can't make wooden boxes for "things" without one right? I calls the Home Depot store in College Place WA. I've called before and it is regularly a waste of time but hope springs eternal doesn't it you mugs? Some robot ankle's voice goes on and on and on til you feel like you might puke so yas presses any button. Some palooka who calls himself Andy picks up. He says he's in appliances so he's behind the eight ball when it comes to saws. So say I .. let me yak with someone who knows saws. He switches me back to some broad in customer service who also doesn't know what a saw is. She tells me they don't have anyone named Andy working there. I says look lady, I can't control what he says his name is. I get that. Let me bump gums with someone that knows what a Miter Saw is. Now I ends up with some dumb bunny who tells me he is walking over to where the saws are displayed and reading the price tags to me. Sound to you like he knows about saws? I says what about the "Black Friday Sales" you have advertised as going on today. He says oh .. that's only for Xmas stuff. I told him "exactly" the saw I was looking at and how much I could buy it for elsewhere. I told him I didn't want any of the junk saws, like Ryobi, Ridgid, Wen, or Crapsman. I wanted something that says DeWalt, Makita, Porter Cable or the like in a sliding double bevel compound miter saw. ( I don't buy spin offs when I buy a gat either. It's true, sometimes you get what you pay for) Says I, if you ain't got any deals I'll order it online today, I was just check'in as I like to part with my mazuma locally rather then send it on down the road. This cat gives me a SKU number. I says what saw is that for? He says it's for a DeWalt non sliding saw. I says, HEY .. I don't want a non sliding saw! DOH! He hangs up on me. A good thing for us both I wasn't actually in the joint. At least he closed his stupid head. That's a plus. My last couple trips to this joint were much the same. All my phone calls the last year have been like I just came down on the planet from Mars. They don't speak hardware here. I see no reviews in the last couple years for his joint . I get why. The customers took a powder. You should too. Unless you are just kill'in time. The prices aren't anything to write home about. The mugs that work there should be work'in in yard sales. Nah I'm kidd'in. Likely they wouldn't know a hammer from a hedge trimmer. I'mma drift on over to the counter, pour me a cup of fortified java and order a saw from Amazon. read more

I went in here with my grandmother to help her get some Christmas gifts for my grandfather. Not a bad experience. We came in looking for a leaf blower with a vacuum attachment (I don't know why, I just went with it). We had a good idea of what we wanted after browsing around, but also needed a heavy-duty extension cord. After finding a person to help us (which was easy), he was able to answer all of our questions and provide appropriate suggestions, without trying to make a hard sell on something we didn't need. Respect to the folks there. I'd shop here again. read more

So I bough a washer/dryer 30 days later they were $200 cheaper. Went in 35 days later - they said No problem. Price matched and from all the money I saved I bought a brand new vacuum :) helpful. friendly. recommend this store location! Very happy with my products!! read more

I have been looking at mini split ductless systems for my home (so I can move up from window ac). So naturally I checked at Home Depot.com where I located a DIY version. When I got a notice of a price reduction (on what I thought was sane unit!) I engaged the chat option where I specifically asked if the unit I was looking at was DIY. The guy in the chat line said yes it was DIY . I ordered it but in taking another look I found it it was definitely NOT DIY. In fact doing it that way voided the warranty. I attempted to cancel order but too late. Sending it back when it gets here. At which time I plan to have a chat with local Home Depot about being given misleading info! Ask twice. Order once! read more

Dealing with the store trying to buy blinds has been horrendous. It has been more than 6 weeks and they are still not installed. Our original order was "lost". We ended up having to pay for order over phone and they did not send us a receipt. We did not get sale price we were promised. When finally sorted out the blinds came to our house and were promised a call to set up installation but after a week we still have not heard anything. I have left messages with no response. We will NOT be giving Home Depot any more of our money. read more

Home Depot card holders beware! My families Home Depot card has has numerous fraudulent charges from a unauthorized, non family member, employee of Home Depot college place! I believe it must be way too easy to access customers accounts when times are tough! This "very pleasant" gal was nice enough to inform us via text that she had every intention of paying it back before we had noticed the charges. The receipts that she had given us for her purchases(theft) add up to hundreds of dollars! Christmas two years ago, must have been a good one for some lucky soul! Hindsight, we can proudly state that we made someone holidays a little happier! read more

They usually have what I need but most of the employees are worthless when it comes to construction knowledge.

I have started and completed some good sized projects having no problem finding what I need at a fair price.

I was working with customer service person (female) while fixing up a home to sell, she had my credit card information. In March of 2016 I noticed that I had two charges for a little over 390 each and did not know what they were. Called the credit card company and found out that I had purchased game stop cards, cash cards, star buck gift cards. I called this person she denied the charges at first then admitted she did use my card and was going to repay till her family member got sick and forgot she was deeply sorry and promised she would pay me back. (I have the text to validate this conversation), Two years later I have not received any thing from her and she is still employed at Home Depot. I just wonder how many people she has scammed out of the use of their credit card or how many items have been taken from the store. This is not a trustworthy employee. Shame on Home Depot for keeping her employed. All I can say is Home Depot customers check you credit card statement every month read more

Went to the service desk, the lady was very good at contacting someone to help. When the young man came to the service desk, he was more interested in having conversation with her than helping me. The young man ignored me for a period of time, then said "sorry about that" and continued to ignor me. My wife and I purchase a lot from Home Depot, between her business, my business and our personal rentals. This is the most offensive I have been treated in their store since they came to Walla Walla. Will I go back? Yes, but it will be for items I can find without their help. Someone needs to get on the ball and train the sales help, I was the customer standing there. I was not a voice on the telephone. read more

The Paint department is possibly the Island of Misfit Toys... The two men working this Saturday afternoon were far from friendly or helpful. There was a point where I thought the taller one might ask me if I wanted to step outside, rather than asking me if I needed help. When I approached the counter, the shorter associate was telling the taller associate that he only trusted two people... From my experience with them, I am thinking that he's only trusted two people in his career with their paint selection. It would explain a lot. Today's experience (different associates) was not much better. read more

I've shopped at the College Place Home Depot since the store opened and am very satisfied with their products and their service. I'm a homeowner, not a contractor, and when I go to Home Depot with questions about a project I always find someone that helps me get my issue resolved. The Home Depot team has helped me solve project issues involving plumbing, electrical, lighting, roofing, drywall, appliances, tools, storage, tile, painting, carpeting, gardening, furniture refinishing, pest control....it goes on and on. Their product selection is vast. Their employees' knowledge levels vary just like in any similar sized business--some are new to this industry while others have years as specialty contractors or general contractors. I have always found someone to answer my questions. I will continue to shop at The Home Depot in College Place because they're good. I've never had a bad experience at The Home Depot. read more