Recently purchased a dryer and a refrigerator. We dealt with a very nice, informative, and helpful nice lady named Cathy who I think has been there since it opened. If you are in need for an appliance, then let this lady help you. read more

The customer service is poor. We waited for 45 minutes to get a chained cut. We finally got someone to help. Pack your patience.

It's a Home Depot. Box stores really are. It about customer - they are about selling products at the lowest price. You get that by doing the picking and hauling yourself. Stop complaining about "lack of customer service" if that is what you want don't go to a do-it yourself store. You are just asking to be disappointed. read more

Went in to purchase a bathroom vanity asked a late fifty something employee for help getting the vanity down. He told me it would be a long time before someone could help me and he was busy. So as he is walking away from me I asked could you please request help for me and he spatted off at me again. He was definitely rattled about something. Very poor customer service. So I went to carpeting and asked Virginia if she could call someone to help me and Virginia got the ladder and brought the vanity down by herself in a total of two minutes. That is customer service and girl power. read more

The Home Depot - Nurseries & Gardening Near Me - Farmington, New Mexico

So hard to get someone on the phone in door department every time , my second time buying doors from them , 3 doors this time and after measurements they didn't even contact me with in 2-3 days . I called on the 5th day wondering if they're going to update me with the next step . read more

Be careful when you order any appliances. They will not tell you if they can deliver it or ship it to the store, unless it's paid for. I recently purchased a microwave to be installed and after the paperwork was done they told me I had to have it shipped to myself and install it myself. Being an airforce veteran that's handicapped how can I install a 50 lbs microwave. Not ethical. read more

This appliance sales associates "Paul" Bad customer service and snarky attitude through the phone. I get that people get busy, but could at least have good manners in handling different situations. read more

This is your average big box department warehouse/ home improvement store. Many times if Lowe's doesn't have it these the do and vise versa. So far the associates I have interacted with are reasonably knowledgeable of their departments. read more

Slow slow and slow. Don't be hungry or in a hurry here..lots of people asking you if you found everything ok..but don't be on a schedule..you won't make it... read more

WRONG! Someone from Lowe's or Ace must have put this in but the Farmington Home Depot is going strong and employees are really nice and helpful - SO THERE! I was just there yesterday and all is good. read more

We special ordered cabinets to redo our kitchen before Christmas. We thought we were fortunate that our order came in 4 days before promised. Went to pick them up in the freezing cold weather. So excited!!! They were on a pallet and shrink wrapped. Brought them home and opened 1 box. Home Depot ordered the wrong color!!!!!! Went back to store with 1 cabinet to show them. Not one manager came to talk to us about this mistake. The employee said " I am not a manager". I told them to send someone to pick them up. She didn't know for sure when this would happen. Still no call from manager 4 hours later. I told them if they would knock a 1000.00 off I would keep them. She just said " I am not a manager". The employee walked around the corner and spoke to a manager (hello we could see you) Home Depot could have at least offered us a gift card for the inconvenience. So, now what do I do with a tore up kitchen when I have guests coming for Christmas??? Apparently not their problem. We will no longer shop at Home Depot. Lowes will be getting all of our business once this is straightened out. read more