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    The Home Depot

    1.9 (42 reviews)
    Open 6:00 am - 10:00 pm

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    My husband having to teach the class because the employees didn't know what was going on!
    Billie Jo M.

    My husband and I have been visiting this location a lot lately. Our first few visits were fine, then it started going down hill. The lines started getting longer and slower, the employees became scarce, and the employees became less helpful. On one occasion, I stopped by to pick up something for my hubby. I went to the aisle and didn't see it. There was an employee on the aisle who never asked if I needed help. I ended up asking him if he could help me find something. He says, "if it's not on the shelf then we're out." Online it says they had 3 in stock. So I go to customer service and ask for help. She calls someone else who ends up finding it for me. I was happy for that lady's help but pretty disappointed with the guy who didn't bother to even look. On another occasion, my husband and I went to take a backsplash class. We went to the area for the class and no one knew who was teaching it. More and more people showed up to take the class. We were put right in the walk way between aisles. We had to keep moving to let people and equipment through. An employee was thrown into the class to teach it and had no idea what he was doing. Another employee dropped off supplies and my husband ended up figuring it out and showing the other people how to do it. Still waiting for our pay check!

    Outside Home Depot very messy

    Went in this Home Depot for rocks which was all over the floor. A brick fell on my husbands foot and blood everywhere a week ago. After locating a Manager I looked around for something to clean him up we found old rag and a plastic tie to stop him from bleeding. Manger told us don't call the store because after she reports it. It is out of their hands. Told us someone would contact us in 48 hours. Been over a week and still no call. What the heck is wrong with this company? Thank god it wasn't as bad as we thought. But his new shoes!!!!

    Mandatory for Every Business to have mask

    Mangers aren't making sure customers are wearing mask . And aren't taking it seriously . The state of Louisiana is Mandated to have mask required in every entry of business . Very unprofessional. Disgusting I would say . Someone needs to look at the regulations or someone should get in trouble for this horrible act . Several cases has been reported with customers and employees of COVID-19 . This is serious and the next step would be to report it to Corporate and Also the News channels . Our Community is affected by this self -less disease and for an store in which , I enjoy is acting in such an negative way .

    Sara M.

    Its your average, everyday Home Depot. It has really wierd hours. They are always changing. if you are trying to find a member of Mensa on staff, look elsewhere. These folks either hate their jobs, or are clueless about customer service. UNLESS you are a hot chick. I saw one poor girl trying to pick out tile, and she had 3 people helping her, they would NOT leave her alone.

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    11 years ago

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    10 years ago

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    Home D.

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    Review Highlights - The Home Depot

    I went online to the Kenner store to order heaters and there was so many glitches in the process, I was at the end of my rope.

    Mentioned in 4 reviews

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    Northern Tool + Equipment

    Northern Tool + Equipment

    5.0
    (4 reviews)
    0.9 mi

    I haven't reviewed these guys yet? Ugh…read more So, here's my story for why I love Northern Tool (and not that other store, yeck). I was shopping for a little trailer to use around the house for small projects, landscaping, stuff like that. I called around to the "other store," looking for the trailer they had on sale, but I was treated very rudely. Not rude like, "what do you want?" Nooooo, this lady went so far as to put me on hold for 10 minutes while she 'went to check the availability of the trailer.' That's not such a bad thing until someone else accidentally picked up the phone to ask who I was holding for and this voice in the background says, "put him back on hold, he can wait." Actually, no, I couldn't and I hung up on your store...haven't been back since, either. Anyway, that's just to illustrate why I went to Northern Tool, instead, but here's why I will continue to visit. I did buy my folding trailer from Northern Tool, loaded it up, then proceeded to ignore the boxes it came in for about 6 months. When I finally got around to assembling it, I found that I was missing an entire box of parts. OH NO! Dejected and sad and a little ashamed, I loaded up the parts and made the trudge back to the store. I explained my situation, bought it a long time ago, turns out I am missing parts, the original packaging was damaged, yada yada yada. The guy looks at me, walks in the back, then comes out with a box on a cart. THEY REALIZED I HAD FORGOTTEN A BOX AND PUT IT ON A SHELF FOR ME!!! Y'all, you can't beat customer service like that anywhere. NT is my new go to. Plus, it's a really clean store, their products are terrific, and the people are some of the best you're gonna meet.

    I like this place, it's cool . Somewhere above Harbor Freight. Very helpful and friendly…read moreemployees. Very big store. If you're not Service Merchandise, or a babies-r-us shopper make sure you realize you gotta cover lots of area to view all items ASAP. They should have scooters with baskets ,

    Lowe's Home Improvement

    Lowe's Home Improvement

    2.4
    (96 reviews)
    4.1 mi
    $$

    We stopped in, being from out of state, just to see if they had different plants that what we see…read moreat home. The answer was no, they didn't, matter of fact their selections were very limited. The house plant section was half the size of what we see in Texas, which is odd, seeing how Louisiana is more a tropical state than where we are, so theses houseplants would thrive even outdoors here, which we see in peoples yards everywhere. Where the locals get their plants we will have to find out, as it's not from this Lowes. This one is considerably smaller than the ones we normally see. I'm guessing it's because of the location and how it seems land is very limited. Tho this location looks like it's been here for a very long while. Inside it was still cleanish, prices on other items was normal.

    I have been trying to purchase a doorknob but needed the lock keyed. Apparently, this is a skill…read moreonly two employees possess. First time I am told neither employee is there. Second time, one employee is there but he can't rekey this type of lock but the absent employee can. Third time, the second employee is there but in a meeting. She will be available in one hour. One hour later, I'm back for the fourth time. The second employee has been sighted numerous times by other employees and called repeatedly. After 20 minutes I'm told she is still "on call" but is trying to locate a third employee who may be able to do it. Ten minutes later I'm told "everyone is swamped" and no one would be able to help. I am giving two stars because every employee who walked by offered to help and called the second employee. In addition, Lowe's has no email to contact management and calling to speak with anyone is a one way ticket to automated voice hell if you are fortunate enough to not be disconnected.

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    Lowe's Home Improvement
    Lowe's Home Improvement
    Tools. Wrong ones but I returned them for the correct ones.

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    Tools. Wrong ones but I returned them for the correct ones.

    The Home Depot - gardening - Updated August 2026

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