Another great experience at Oxford Home Depot! Returned to items purchased online a few months ago. Assistant Manager, Robbie found my order(I had no receipt, only general time period purchased) he found the order and credited by HD Card. The team at this location continue to deliver a great customer experience! Can not say that for some of the other locations I have frequented in different cities & states. read more

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If I could give this place zero stars I would. DO NOT ORDER ANY APPLIANCES FROM HERE. THEY WILL NOT DELIVER. This place runs on idiocy & anonymity. There is no accountability & no customer service. Do yourself a favor & shop local or go out of town for any delivery related purchases. read more

This store doesn't conduct business in a professional manner. Made a very large purchase and was given the run around upon delivery of the purchase. Including selling some of the products that we purchased. A month later we're told they didn't have what we paid for. Will never shop at this location again. The service stinks. Don't waste your time there. read more

Tired of giving these guys a second chance. Do yourself a favor and drive to Lowes in Batesville or New Albany. For smaller purchases use Sneeds Hardware in town. I've always had a good experience with them. Home Depot has twice not delivered major appliances on the day they promised. No attempt to get in touch with me to tell me of a problem with delivery. (Claimed I was not home. I am the last house in a new development, I was there ALL DAY waiting.) They claimed I was not home. I call BS. When I called to find out about my delivery about all I got was a game of pass the buck, from the associates to the store manager (Ty, I think was his name). NEVER AGAIN. I can only hope that can deliver my appliances that I have already purchased sometime before I die. I'm not holding my breath though. read more

We did a complete renovation on an old house and used almost all Home Depot products: paint, appliances, flooring, drywall, plumbing fixtures, lighting fixtures, storage shelving, lumber, crown molding, baseboards, window blinds, closet doors, fans, literally almost everything. We were thoroughly pleased with every part of out experience. Returns were easy, people were knowledgeable and friendly. We give them a 5 star! read more

I bought a whirlpool gold series dishwasher model WDT780SAEM1 in July of 2016. It went out May 1 of 2018. I have bought 8 appliance from them since 2016. A technician came out to diagnose that i paid for and found the water pump to be bad. I called home depot and was told that the warranty was only 30 day and that they could do nothing! This appliance hasn't even lasted two years with minimal use. I would recommend that you don't buy their appliances, they do not stand behind what they sell , even after all the business i give them. Buy at your own Risk!!! or it will cost you way more than you think!!! read more