Excellent store to receive knowledgeable help and first class service. When an appliance I…read morepurchased came without instructions they did not hesitate to order another one to be sure all the necessary parts were included. They will go out of their way to give you advice on the best way to save money on a large purchase. I highly recommend the store and their employees for information and purchases. They also use a local service for delivery in order to avoid excessive delivery charges for their customers!

I do not usually write a bad review on a store. But, I bought a stove top in Cullman, AL.. one day…read moreas I drove through saw a sign they were on sale. I had not measured previously. The store there was super friendly. Told me to bring it back if it were the wrong size or any Sears store Nationwide. HAHA.. THe jerks in Oneonta would not talk to me and sent their older lady at the desk to tell me to take it back where I bought it. They would not take it.. One day old. Still had the papers.. HAD NOT BEEN OPEN. The people need to learn that customer service is number 1 and that I have kept many people from going to their little bitty store.

Spent $119 to find out it's an economical to fix the dishwasher. I won't be calling Sears again.read more

I purchased a GE induction range during their Independence Day Sale, and Rodney was fantastic. The…read morerange was new but out-of-box, for a whopping 38% off the MSRP. Rodney showed us that all of the scratches/dents are labeled with little yellow arrow stickers, so it's really easy to spot the imperfections (which were very slight for all of the models we looked at -- and this GE range happened to have no stickers). We had a drop-in range previously, so I had to arrange for that to be cut out and hauled away, and Rodney had no issue working with me on a delivery date that was a couple weeks out. I had Mazer's take care of delivery; the delivery men called in advance and showed up exactly when they said they would. They were also very careful with the range when they dropped it off, and even though the clearance through my doorway was VERY tight, they made sure not to scratch anything. Everything about the new range is fantastic; in just a couple weeks I have already cooked all sorts of things with it, and it works absolutely perfectly. I'm just so happy -- price, quality and customer service were all top notch. Mazer's will be my first stop when we need our next appliance.

Excellent customer service! Purchased a GE French door refrigerator. The ice maker did not work…read moreproperly and the Mazer staff immediately resolved my issue. They actually made me feel as though they cared and wanted my purchase experience to be a great one. Anita and Phillip personally made sure that my issue was resolved. I could not be more pleased. It is very refreshing to experience excellent customer service!!!

I stopped by Rix for a dishwasher. They had it in stock and got me fixed up immediately. Always get…read moregood service with Rix.

if I could leave 0 stars I would! My family and I, left 2…read morewashing machines for fixing and left my name and number. Expecting a call in the next 1 to 3 weeks which I never received. life goes on and it randomly comes up in conversation and you realize it's a month later, so you head back thinking 'They should be fixed by now'. We were told that didnt fix them, because They lost our contact info. We were then offered a third free washer along with ours fixed and ready in a week. We agreed and then put down 2 contact infos. life goes on, angain no phone call and a little over a month goes by, we head back. Not only are our washers not physically at this business, but the Owner doesn't know what happened to them and continues to yell and claim it's our fault for not coming back to pick them up sooner. Who on gods green earth, does this a**hole think he is!? I highly recommend any other place that isn't Rix Audio Video & Appliances!

The Service was Awesome & I love Me some Ms.Jacquiese!She's very very Friendly and Patient!read more

We were looking for appliances. Our realtor recommended this place, and I didn't realize they were…read morenationwide. Wow! Definitely worth the trip. They have both new and scratch/dent appliances. They also have mattresses and furniture. We bought a washer and dryer set, a fridge and a mattress. We were so happy to learn they have a same day delivery option. Miguel is wonderful. It's the little things. He is good at active listening. He anticipated our needs and used his knowledge and experience to help us get everything we needed. We greatly appreciate his professionalism and service. And, we are so glad to know about this place. Definitely worth the trip.

The last time they came for a repair, all the service person did, besides the repair, was complain…read moreabout how nasty the appliance was. The only part that could have been considered dirty was the door, which most are since they're difficult to keep spotless. Now we called them for another appliance problem and were told by the secretary, "I'll have to see if he wants to fool with doing that." Apparently he (the owner) doesn't want to because they have not sent anyone to do the repair and it's been over two weeks. When I was in business for myself, it was our duty to render the service we were called upon by our customers. It must be nice to have so much business you can pick and choose which calls you take or have enough money you don't have to answer all requests for your services. Won't be calling them again. Period.

You would never know from the outside appearance that it is a business. The staff was extremely…read moreknowledgable, quick, and everything one would expect from a repair shop in a small town.