Called for a washing machine issue on my Samsung. Hank's appliance sent their technician about 4…read moredays later. The technician that came "Marvin" who was excellent. On time, very pleasant and professional. He found the problem with in 20 minutes of being at my home and repaired the problem. The rate was more than reasonable that I gave him a tip. Ask for Marvin for your repair/s and you will be more than satisfied. 5 's all the way.

Called Hanks as they were they were suggested by Samsung to repair my dryer. The first time we had…read moresomeone come, he pulled apart my entire dryer and told us that they just needed to replace the drum belt but also replaced pulley's and a few other parts. The first repair person told us that we had a 3 month warranty. After the first repair, our dryer started making a nose that sounded like metal gridding against each other, we thought, maybe it's the new parts molding to the dryer but as the weeks progressed it got worse. So I called Hanks because their repair person was the last to touch the dryer. They send a different repair person to my house. Again, he pulls apart the entire dryer and tells me one of the parts is broken and I need to pay for it. NO THANKS...it's a part that you replaced. For some reason, the first repair man did not note it on the work order but verbally told us what he replaced. I told Repair man #2 that I was not paying for it and he can call who he needs to in order to do the job because had repair man #1 not touched what was not broken then we wouldn't be in the position. Repair man #2 called his "boss" who spoke with my husband and while speaking with my husband told him "why did you wait for 2 months" fair enough, but I have a warranty for a reason and I'm going to use it because again, it's a part that a repair person from Hank's replaced. Repair man #2's "boss" tells him to take him off of speaker phone not knowing I can still hear him and says to him "do you have the part? if so, replace it and tell them to fuck off and get the hell out of there" Perhaps you want to try and track who repair person #2 was speaking with and train them on their customer service and professionalism.

Efficient and friendly service. Great communication! Would recommend to friends and family and use…read morethem again myself.

Alan did a great job installing our dishwasher. Very happy with his work and would not hesitate to…read morecall him for other appliance repairs.

Excellent service, highly recommend Goemans. Shout out to Lou Fuentes who walked us through all the…read morechoices for washer / dryer. very positive experience. Carlo & Mona Raco

Got a really good deal and the salesman was nice. Got a follow up call after it was delivered, I…read moreappreciated that.

Fantastic service, even during the pandemic. Was able to purchase a new stove by sending questions…read moreby email, and getting answers and pictures back. Contact less purchase and proper social distancing, and they even put it in my suv. Definitely a great, local, shop!

Having dealt with Canadian Appliance Source three times (fridge, dishwasher, range), I'm a bit…read moremystified about all the 1 star reviews. As a distributor, Canadian Appliance Source is not responsible for the working condition of the appliance. Unless it is damaged in transportation, the Product Manufacturer is the source for repairs, maintenance, etc., as opposed to the middleman who distributes the product, but has nothing to do with its assembly. You can purchase extra warranty if you have concerns. My most recent purchase went smoothly, earning Canadian Appliance Source a 5 star review. I was in the market for a dual-fuel range (electric convection oven with gas range), and Canadian Appliance Source offered a wide range of products at very favorable prices. Delivery was easily arranged, the range arrived at the appointed time, and they hauled away my old range for no charge. They also offered hook-up service for the gas at a favorable cost. However, in my case, that wasn't necessary, as I have a friendly electrician neighbour who will just do it for me. I purchased a bit of extra warranty to cover the first full year of operation. I find that, if something's going to break down, it either does it right away or 10+ years later (assuming that you care for your product). It also helps to take the time to do a bit of research into the product lines that interest you. I had liked my previous Electrolux stove and assumed that I would get another, but I read so many favorable reviews for the GE Range (loaded with cooking options), and Canadian Appliance Source had just the model and the exterior finish that I was looking for, and at a far better price than those offered by the many competitors. I've had very positive experiences, but I have never looked to Canadian Appliance Source for Customer Service, so perhaps that explains the stars on my review. Anyway I will be back there again for my next appliance, whenever the time comes.

My husband and I came in to buy a BOSCH dishwasher. Macayla Murphy came over and showed us what…read morethey had available and she gave us time to check out the store. We decided to get the BOSCH Energy Guide 269 KWH. It is so quiet and and we love the three drawers. Macayla was very helpful in deciding on which one we wanted,

I purchased several appliances from My Appliance Store over the years. I recently purchased 5…read moreappliances that were paid in full: a washer, dryer, fridge, stove and dishwasher. We took delivery of the washer and dryer and had a scheduled delivery date for the remaining appliances in December 2025. Ryan asked to reschedule until the new year as he had a cold. We are now in 2026 and despite several follow ups, the management has failed to make an arrangement to deliver the fully paid for appliances or arrange a refund. I can no longer recommend this store.

Horrible new ownership. The original owner Rob is no longer there. The new owners are not…read moredelivering fully paid for appliances. I'm just writing here to have people aware of what they will be dealing with. I would suggest going elsewhere if you would like to get what you are paying for.

I seriously doubt this company is under any real management…read more From the moment we entered this store, the salespeople were just HOVERING around, being way too "helpful". It is very hard to try furniture with someone constantly trying to sell you something. There is no need for you follow me 15 feet behind around the whole store. They sold me a sofabed for 1899$ before tax on July 25, saying I should receive this order in the week of August 4-9 (this week). On July 29, I received a standard copy/paste email saying they now expect stock to be in late August. No real date...just a vague email saying "sometime late August." They even put a pretty line about "working together" to find a suitable replacement. Why would I want a replacement?? I found what I wanted, and you couldn't even keep up 5 days later! Why are you selling something that you don't actually know when you'll have in stock? Why do you think its okay to indefinitely hold people's money without an actual date of when you WILL (NOT MAY) have stock?? I requested a refund multiple times via email as I needed this way before end of August, and their CSR agent kept trying to have a salesperson call to sell me on another item (why would I believe you have something else in stock??) Now, the same sofabed is selling for 2079.98$, with an "estimated delivery date" of August 26. I truly believe this is a lie to make a quick sale. After chasing this company through email, and them saying they will call me (however they did not tell me when, and just called me randomly as if I am available at any time), and me calling them 5 times in row until someone finally picked up, I finally have a refund, but not after the Brick claiming they couldn't hear me on the phone. Imagine me walking all over my house for connection, only to be told I could be heard once I ended up where I was when I initially dialed out. Funny, because no one complains about my connection except the Brick when I try to get my money back. At the very least, I have my money back, and I now know not to ever shop at the Brick or Leon's.

Distraught customer. I received a $2900 sofa set SAVVGLS3 that faces left .I need SAVVGRS3 that…read morefaces right which I thought the salesrep Ajay ordered . He made the mistake. I did not fill out Purchase order and i didn't know what all item codes meant. I realized it was wrong one after I had to open it myself . The delivery guys put items into living room made me sign then left. They did not open it which after my wife came home she said they were supposed to. If they would have opened it I would have seen it was wrong way I wouldnt have signed and they would have had to taken it back. Now after talking to manager he said it was my fault and there is nothing he will do. That's not fair . I got RIPPED OFF by a manager who is not owner who made up his own policy. All I want is an exchange for correct facing sofa set SAVVGRS3 . Called head office twice and left message both times..Still no response. VERY BAD customer service when they make a mistake. Especially a $2900 mistake that I'm paying for.

I've used them a few times over the years, to get a washing machine repaired and to buy a fridge…read moreand stove. They were quick and efficient and very reasonably priced. Would use them again in the future with any appliance issue I had.

I thought my dishwasher just needed a repair but it was an electrical problem. Jerome and Kevin…read morewent above and beyond and made it very easy for the electrician to repair the line. They installed the dishwasher and took care of some plastic that was stuck in the drain plug. Their service was outstanding and very reasonable. My washing machine broke down a week after the dishwasher. It was 25 years old. They told me it wasn't worth repairing. I was so impressed with them that I bought a rebuilt machine from them. I highly recommend them for any type of appliance service and rebuilt machines.

Great customer service!…read more My refrigerator suddenly started giving off a burning smell. Called the next morning and Angelo from Superior Appliance was there within an hour. Was very friendly and professional. From our conversation I learned he had easily 30 years experience in the industry, and it showed. Understood right away what the problem was, checked it out, confirmed the issue, had the part, did the repair and we were back up and running! Also very reasonable price. Highly recommended.

I had multiple problems with my gas stove and Angelo went well above and beyond my expectations to…read morerepair them. It required some creative solutions on his part but he did it and I couldn't be more pleased. I would highly recommend him without hesitation. He is prompt and very experienced. Voula who runs the office and books the appts. is also very friendly and accommodating. They really try hard to make sure their customers are satisfied.

I think I find all my dream kitchen's Appliances at Tasco!!!…read more The showroom here is just spacious and carries a lot of mid and higher and highest end products. Sub Zero Built in Fridge? I might need to wait for a BIG sale.. but there are good quality Bosch, Jenn-Air and even LG, Samsung and Kitchen Aid. I am looking for a counter top depth fridge for a more build in look and they have 2 aisles of those on display. Tips: They often has sale and rebate going on. I think I have to keep an eye open and check on their website often for sale! The staff we dealt with is courteous and happy to answer all my questions. Tasco definitely worth checking out if you are looking for more higher end appliances.

Although I've never actually purchased any of my appliances from this store, the customer service…read moreis consistently good. You're greeted when you enter the store and immediately attended to. They have one general work area for the sales people to consult with customers that not only looks professional but is also quite effective as it leaves the rest of the store to showcase their wares. They carry a wide variety of brands that vary in price.