We purchased a refrigerator for our basement and got it on sale. It was delivered in a timely manner, we were surprised to learn that delivery doesn't include attaching the door handles. read more

The Home Depot - Nurseries & Gardening Near Me - Wisconsin Rapids, Wisconsin

Do NOT buy anything from this store you can't see with your own eyes and carry out the same day. I ordered a shelving unit, and the box was so mangled and massacred that I couldn't even pick it up. The kid at the desk asked me if I wanted to re-order it. Hard pass. If it's not right in front of you, don't pay for it. read more

The worst carpet installation service available. They scheduled a carpet install, we ripped apart our living and dining rooms, and then they cancelled the installation less than 24 hours before and would only offer a new install day 16 days later. So now we're living with no living and dining room until then. Don't bother patronizing them or their cut rate install company. "There's nothing we can do" is absolute BS. You simply won't do the right thing, you won't do as you said you would do. They'll happily refund your money to get you to go away, not good enough after you disrupt or lives. Go somewhere else for your home installation needs. read more

The home depot rocks!!!! I love their layout and the plumbing department has the best people!

This business is very close to me verses Fleet Farm and Lowes. They have most of what I need for my projects.

Went to Home Depot picked out a brand new washer and matching dryer. When delivered and installed the installers did not change any ventilation for the dryer but charged for doing it. Plus the dryer was making a clunking noise which the installers said it was due to the weather. Not professional ar all. The installers said we had 48 hours to return it. We called right away and they said the next time to get a replacement would be 3 months from now. So long story short after about 6 hours of phone calls they will refund the dryer but we are stuck with a matching washer cause they would not return both items even though they are a matching pair. Beware Hime depot does not return anything that is delivered and set up its supposedly the delivery company not them. Which the delivery company does not take any responsibility for the product they refer you to the manufacturer which the manufacturer does not have any replacement for there machines. Very disappointed we bought extra warranties and all three parties are not taking any responsibility for selling broken appliance or replacing them with a different brand. What a circus. Bottom line we spent 3000 dollars for a matching washer and dryer and they left us with 1 washer and other fees for 1500 dollars and no one wants to make the customer happy cause there to busy pointing fingers at each other. Never again beware read more

Recently having moved back into the area, I needed a store where I could find good product and a helpfull staff. This store like other Home Depots has came thru for me. Many times I'm just browsing and someone will ask if I'm finding things ok or if I need any help. Yup I'll be back! read more

This location is useless. There is never anybody to assist or help with anything. Nobody knows anything. I have been there at various times of the day and various days of the week. I have found stuff online on their site. But when u get to the store they either dont know what it is , where to find it, or if it is something they sell. I will forever take my business to ace hardware. If I know they don't have it I will just go plover to lowes or Menard's. At least I know I will be helped and get what i need. read more

Under new management!! Great staff additions and helpfulness. Only exception is one of the head cashiers.

It was near Halloween and it was late and I was picking up some building materials for our school musical production. The new cashier was trying her best but behind me was a supervisor distracting her by gesturing or imitating me. Finally I turned around and was startled since she was only a couple of inches behind me! I turned back to the cashier and she apologized for that women... we continued with our transaction, we had an issue being that it was tax exempt, that same person who stood behind me tried to intervene, but was even more incompetent...finally, another cashier stepped in to finish the transaction. She also apologized for her supervisors actions... read more

Extremely poor customer service. We ordered 4 appliances February 20 with a delivery date of May 18. Booked the contractor, electrican and plumber around this date. 3 months seemed plenty of time to get the order. May 14 we were informed the delivery would be the end of June. We had already been without a kitchen for a month. Home Depot didn't care at all. Their solution was to refund our money and start over. ..but they would be willing to waive the 15% re stocking charge. My advice would be to NEVER buy anything at Home Depot that you can't take off the shelf. read more

My experience with this particular store was related to the purchase of a new patio door and window. The first time we went we had to wait for the sales associate to show up, he came after two other SA paged him. The second time again... waiting, said that would find info on our requirements from the vendors and call us back. Two days passed and never did. We called to make an "apppointment" with him, so he would be at his desk. Well.. this time he had to take a late lunch and couldn't care less to make us wait again, (30 minutes). When we voiced our discontent with the ongoing issue of waiting, he was totally rude and disrespectful, to the point that we went to another store and paid much more for the same items, but we were NOT going to give them our business. We were so upset that we called the CS Dept of their headquarters, they apologized and said they would look into it. Right away I got a call from the Manager of this store, apologizing and offering a discount if we would go back. Too late, but better than nothing. This happened a few months ago and still we do not like to go there. The OBNOXIOUS employee is still there, acting like he owns the place, and we bother him with our business. read more

Great place to shop. Friendly, knowledgeable associates always willing to help out. Only issue is with their registers. Too slow and clunky. Otherwise a stellar experience. read more

I recently purchased granite countertops through Home Depot. There was one time I needed to wait to speak with a customer service rep. Otherwise service was good and helpful. The reason I didn't give 5 stars was there was an issue with the installation by their contracted installer. They are working with them on that now. I was happy with my experience at this store. read more

We had to have a toilet replaced. Of course it happened to fail when husband was out of state! Home depot installer came in, replaced toilet and cleaned up. It was clean, fast and Profesional read more

We had just been at menard;s in plover looking at shop vacs and I thought they were a little more expensive than they should be.. so I told my wife, let's go back to home depot... Adam was extremely helpful in showing us where the product was and found almost the same thing at half the price! read more

About two years ago my husband and I purchased a house that was built in 1895. Everyone constantly told us to knock it down and start over. Instead, we gutted the house to the bones and began our renovations. My husband and I are not carpenter's and have minimal construction experience. Between our family and friends we have gained so much growth and expertise over the last couple years. The staff at the Home Depot are ALWAYS happy to see us and go out of their way to make sure we're getting exactly what we need. There have been many cases where we can be needy due to our lack of knowledge in so many areas. We have always been treated kindly and with great respect by the Home Depot staff. When going to other retail stores it seems like employees avoid eye contact as a way to get out of work. The selection of materials is fantastic, and ordering online is easy. I work less than a mile from the Home Depot, so it has become common practice to go there during my lunch breaks a couple times a month to pick more supplies up for our project. Often I will now look at the app to find what I need in advance to expedite the trip, if I need assistance someone is always ready and happy to help. The lines are never an issue because the Home Depot is well staffed. I have yet to have a poor experience and recommend the Home Depot to anyone! read more