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    The Home Loan Coach

    5.0 (18 reviews)

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    Ask the Community - The Home Loan Coach

    Review Highlights - The Home Loan Coach

    I had a million questions and John answered them all without hesitation, his customer service is unmatched!

    Mentioned in 17 reviews

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    Brad Yzermans - Patriot Pacific Financial - Brad Yzermans NMLS #315238 Murrieta-Temecula Mortgage loans

    Brad Yzermans - Patriot Pacific Financial

    (25 reviews)

    My lender sent me an email about a down payment assistance program. I quickly Googled it and…read morestumbled upon the Home Loan Artist website. I filled out what appeared to be a waitlist for the program itself, but I received an email from this Brad individual saying he was going to contact me to go over prequalifying for a mortgage. I responded back saying no thank you and that I was apparently mistaken as to what I filled out, so no need to contact me. Attached is the (completely unnecessary) response I received. I just wanted to put this out there for other like-minded people who want to know the kind of person they are dealing with when making what is, for most, the biggest purchase of their lives. As to his response on this review - I was neither upset nor seeking his assistance. This email and his responses to other negative feedback speak for themselves. Judging by some of the other negative reviews, it sounds like he is quicker to respond to someone who ISN'T interested in his services than others who are. Good luck to you and that chip on your shoulder.

    I would like to be able to write a good review but alas I cannot. I read a few of Brad's articles…read morebefore deciding to contact him for a complimentary telephone conference. I set up an appointment online for Friday April 27th at 3:30 PM and received several email confirmations of this appointment. Friday came and went, I tried calling and received no response until 9 PM when he emailed me to say he was sorry he was unable to speak with me and offered to reschedule the appointment. Don't ask me how it took 5.5 hours for him to communicate that he could not make the appointment despite the multiple email confirmations I received from his business. I was going to give him the benefit of the doubt but today AGAIN he did not follow through or answer my call during the scheduled appointment time. Again, I received multiple emails confirming the date and time. All I can think of is he does not need the business and is running a very unprofessional organization. Very disappointing considering all the good views I had seen.

    Frontwave Credit Union - Wildomar - Storefront

    Frontwave Credit Union - Wildomar

    (23 reviews)

    This is the BEST finical institute I have worked with!!…read more I have banked here for 20 years!! I will continue to use them for the remainder of my life, because of the personal touches of those mentioned below and many others over the years! They have extremely empathetic and easy to work with staff. This month alone I have requested and received 3 increase in my debit card limits allowing me make purchases in my crypto account that Chase would not allow. The personal attention of Jose and Thelma made the difference in me hitting major investment deadlines!! I am eternally grateful for their Love&Light!!

    The Wildomar location is fantastic, and I like that there are real people with desks and not a…read moretraditional bank counter. The app is fantastic. I docked a star for the stupid Elite Checking fee, which is $6 per month. I don't really use Frontwave as a bank, more as a placeholder in case I need a loan, so I don't leave much money in my checking. Having at least $2,500 in one's checking waives the fee. I called to have the Elite Checking Account downgraded to "Everyday Checking" but after a half-hour wait the person was unable to access the computer, allegedly. I wonder why there's so much call volume? Maybe it's that sneaky upgrade and $6 a month charge? Either way, it's a good credit union overall with GREAT people at the Wildomar location, but upgrading everyone to the "Elite" checking account without asking was not a good move. They should have left me with the fee-free checking since I obviously don't use the account at all, hardly. **UPDATE** I drove to the local branch and the nice employee not only switched me to free checking, she refunded the $12 I paid unwittingly for the upgraded checking account I didn't upgrade. She said that anyone can get their money back if they show up at a branch as they can make the initial Elite Checking "promotional", post hoc. Still not glad that they upgraded my checking account but all's well that ends well, right? Thanks!

    James Gross - Franklin Loan Center

    James Gross - Franklin Loan Center

    (34 reviews)

    I cannot say enough wonderful things about James Gross at Franklin Loan Center. As first-time…read morehomebuyers, we had a LOT of questions throughout the process, and James was absolutely incredible from beginning to end. He communicated with us every step of the way, was always incredibly responsive, and took the time to explain everything clearly whenever we had questions or concerns. Buying a home can be overwhelming and stressful, and there were definitely moments when I was nervous or unsure about something. Every time I spoke with James, he somehow managed to make me feel completely reassured and confident that we were taking the right steps. He was patient, knowledgeable, professional, and genuinely kind throughout the entire process. We always felt that he had our best interests in mind and that we were in very good hands. James made what could have been a very stressful experience feel so much easier and more manageable. We are incredibly grateful for everything he did to help us get into our first home. If you're looking for someone who will actually communicate with you, answer your questions, and guide you through the process, I highly recommend James Gross at Franklin Loan Center. We couldn't have asked for a better experience!

    I highly recommend James and his team. We purchased 2 homes again this year and he helped with both…read moretransactions. His guidance has helped me achieve being able to purchase a property every year. I always consult with him prior to purchasing and he always gives me the best advice. He's very transparent and always willing to answer any questions I have.

    The Home Loan Coach - mortgagebrokers - Updated September 2026

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