BEAWARE. They are Thieves... Never ever risk storing your stuff there. They lured me in giving a…read morethree month discount and then started sending bills with illegal charges. $50 late fee for $80 rent. When I mentioned its wrong they mentioned the late fee cannot be more than 2%, they said they will send me the correct bill but never did. The locker was far for me and I had physically go to ask for the correct bill, but by that time they forcefully kept my $40k worth stuff, stating they are allowed to settled their $800 bill (which was completely wrong bill) and stole all my stuff. Funny thing is there was no trace of my personal item left behind. I was constantly communicating through email and I got no email stating they are clearing my locker.

BEAWARE. They are Thieves... Never ever risk storing your stuff there. They lured me in giving a…read morethree month discount and then started sending bills with illegal charges. $50 late fee for $80 rent. When I mentioned its wrong they mentioned the late fee cannot be more than 2%, they said they will send me the correct bill but never did. The locker was far for me and I had physically go to ask for the correct bill, but by that time they forcefully kept my $40k worth stuff, stating they are allowed to settled their $800 bill (which was completely wrong bill) and stole all my stuff. Funny thing is there was no trace of my personal item left behind. I was constantly communicating through email and I got no email stating they are clearing my locker.

This Public Storage is Easy to access, good service, affordable rates compared to others in the…read morecity.

Over the years I have rented self storage at different companies…read more Found that Public Storage is far more affordable than any other company. So I become a loyal "brand" customer...and rented at different locations in Toronto and Florida. I happened to come across 28 Estate Drive in Scarborough. I found their customer service superior! They treat this business as their baby and they do not only work there to get their pay check! They go above and beyond to help and very accomodating to fill their customers needs! I'm returning for second time this year to rent a unit from this location. Thank you to all, Yvrose, Udeni and Trevin! You got a customer for life!

Very happy with the prices also the folks running the place are friendly and professional !read more

Was my first time there so i wanted to find some information and take a look at the facilities. My…read moreexperience went downhill as i was greeted by the larger asian guy with glasses at the front. I asked a few simple questions and was talked to like an idiot (you know who i am and you know i didn't say anything to provoke you.) . Like i should have researched and knew everything before hand. Was very condescending and rude. Went to the Alden location and was treated very well. I was given all the information and shown the whole facility with a smile. they got my business right away :). Keep up the bad customer service ! You wont get any business. Ill be sharing this with everyone i know. You are obviously new to customer service ! edited post. happy now yelp? this post WILL stay up for everyone to see

customer service is great. Latha and Sumith helped me to…read morecheck out the unit. I feel happy

Very helpful and friendly. Came in for some shipping supplies and the woman in the office was full…read moreof helpful suggestions and kind words. Highly recommend!

When i stored my products with storagemart it got broken into. Someone had picked my lock and…read morestolen all my items inside. Immediately i reported the crime, i waited for the police for 3 hours than they called me and said let's have an officer come another day because they were busy...wtf. So i turned towards the manager for help to further investigate the surveillance and hectic i will sit and watch the videos with them. They said, "NO!" and i also knew they weren't going to do anything after i left... FML i lost over $30k worth of photography equipments and Storagemart and Police did not give a fk. I knew i wasn't getting back the items i worked 3 years to purchase. Storagemart had mandatory insurance all customers must purchase. As much as i didn't care about $1400 i was supposed to receive from insurance because it was such a small return to what i had lost, it was at least something to help me start from scratch. Eventually after talking to the insurance for few days they finally got back to me for how much i will get getting. They said, "Hey you will receive $0 because there were no forced break in or no damages." You can tell the person is used to saying that because she had no emotions and was straight blunt about it.... This was hard for me to write down and remember not just because i was robbed but the police who we should be able to depend on in this situation and the storage company who was in charge, both weren't willing to help at all or even willing to let me help them either. That's how i knew my products were gone and there was nothing i could do but this write this and move on.

fits perfectly on what i needed at the right price. i recommend storage mart for the friendly and…read moreknowledgable staff . they guide you every step of the way and tell you then and there any hidden fees if you miss your payments.

I was told at the last minute that my new home would not be ready on time. Went to Dayton Storage…read moreon Conlins Road, they were professional and helpful at a very stressful time. They showed us several options, and answered all the questions we had. Margaret who waited on us went above and beyond regular customer service. Would recommend to anyone.

Worst storage company I have ever encountered!!! Staff is extremely rude!! They made a mistake on…read moremy account and they blamed me for it!!! Not professional at all!!

If you are looking for storage, this is the place to go. Whether for clearing your house to sell,…read moreneed extra room for seasonal items or for your business, Shanique and Jazz in the office are super helpful, knowledgeable and very sweet! Thank you ladies for always welcoming me with your beautiful smiles and extremely efficient service! Rent all your storage needs at this location, they have competitive pricing and very clean units!

My 6 month period @ 221 Todd Baylis was awesome! I think think it is definitley one of the most…read morewell kept and clean storage marts in the city, not to mention the climate control during the changing seasons. in addition to a clean well kept facility the staff members there, Shanique and Jazz are super awesome. i cant explain how helpful they were to me, anything i needed they were right there to help me out... because i owned a small business they were able to grant me 24hr access to the facility so that i was never denied access to my working equipment. also, they always kept me up to date about my bill payments and advised ways in which i can save money. The staff deffinitley makes a difference and that's what 221 todd baylis did for me. Thanks Storage Mart for your cleanliness and professionalism. Joshua E

Tips: - This store is a donation drop-off location for The…read morePeriod Purse. - You can rent a mailbox and store your wine collection here. - If you have a storage unit, you can drive your vehicle into the loading area that is enclosed and available 24 hours every day. This review is a bit different. I came here to make a donation to The Period Purse. This DYMON is a drop-off for this charity that is dedicated to menstrual equity. It provides free period products from community partners and donations. It also has education programs across Canada. I was at Sansotei Ramen and used a single stall washroom before I headed to shop at Square One. I noticed free sanitary pads and tampons for periods in the washroom. I thought that it was a thoughtful gesture. We have food banks to support those who are having a tough time with groceries, especially as their prices continue to increase. What about folks who can't afford to get period products? I have been fortunate that I have not struggled in this area, but there are folks that have who could use a break. I did a search and found The Period Purse. Perfect! You have the option to donate to this charity. You get a tax receipt if your donation is at least $25. You can also donate period products. I like that it accepts open boxes of disposable pads and tampons, as well as new, unopened reusable products. After work a couple of Wednesdays ago, I drove over to DYMON. I was heading eastbound along The Queensway. DYMON is on the left, but it's an interesting setup to make a left turn. I basically had to pass by DYMON because there's a barricade as you go up the overpass and down it. I made a u-turn at Kipling Avenue and then turned right onto Vansco Road. There's a RUDY burger joint before you turn right, which is across from DYMON. There's an IKEA across The Queensway from both DYMON and RUDY. In other words, YOU HAVE STORES THAT USE ALL CAPITAL LETTERS IN THEIR NAMES IN THIS AREA. How coincidental is that commonality? I found a parking spot in front of the main doors. I backed into a spot and headed over there. I was a bit shocked to find that DYMON has kitchen and storage accessories. I felt like I was in a Winners store, but a fancier version of it. I was definitely not in a U-Haul store. The floors were shiny and spotless. It was bright and inviting. It was clean. I saw a few sales. It was cool. I was heading over to Guest Services when a female staffer was flagging me by saying hi behind me. She asked if I needed any help. I said that I was dropping off a donation for The Period Purse. She nodded and said that I'd be hitting Guest Services ahead and to my right. She frankly startled me. I was heading in the right direction. I will say that she was trying to be helpful, but I felt like she was chasing me down as I was walking. I ended up in a spacious area. There was a FedEx vehicle that pulled into this area. There were a handful of vehicles. If you have a storage unit, you can drive into this area to load and unload your stuff. I saw dollies to help out. I also saw mailboxes that you can rent. All services in this area are 24 hours. I like that you don't have to deal with weather if you are moving your goods in and out of your storage area. You drive into this area that keeps you and your vehicle dry and safe. I also saw a wine cellar area. You can house your wine here. It apparently has a bunch of controls, from humidity to lighting, to ensure that you wine collection is in pristine condition. It was a fascinating visit! I learned so much dropping off a donation to a cause that had nothing to do with storage or moving. At Guest Services, a nice man said hi and asked if I had a donation in my paper bag with handles. I did. He happily took it from me. I was pleased that I did my part. I don't have the need to rent a storage unit. It was nice to see a more modern approach here. I last visited a U-Haul store in Winnipeg eons ago when I moved from Rochester, MN to the city. That store was never as nice and appealing as this DYMON. (149)

Just finished a move today with Alejandro and Nikki from the Dymon Etobicoke team. They were…read moreamazing to work with. They both took such great care of our items. They had to navigate narrow hallways and stairwells in our small home, which added to the complexity of the move. Would definitely recommend this crew for future !! Dymon is lucky to have them on their team. Thank you !! Jackie S