I always have a great experience with XYZ Storage. The locations are always clean, well-lit, and…read moreeasy to access. The staff has been professional and helpful whenever I've needed assistance, and the move-in process is straightforward. Security is important to me when choosing a storage location that I can recommend with confidence, and I felt comfortable storing my stuff or referring my clients here. The loading areas and elevators are convenient, and the overall state of the properties are well maintained. If you're looking for a reliable storage facility with excellent customer service, I would recommend XYZ Storage without any hesitation.

SCAM ALERT!! Raised rent $150 a year first payment claiming they miscalculated. Refused to honor…read morethe contract I signed.

I specifically called Rent-a Son because I was looking for a company that does not charge a 4 hour…read moreminimum. I didn't have a lot of stuff to move and I knew it would not take long to go from my house to the storage unit. I was quoted $615 for 2 hours and 45 minutes. The whole moving experience took 55 minutes. The company is refusing to give me back some money stating that I was charged a 4 hour minimum because that is what I signed up for. I was misled by them. I do want to say that the movers themselves were amazing. Unfortunately I got ripped off and I will never use them again.

This company came highky recommended by a colleague. We had…read moreitems to move from a downtown office to a home in the suburbs for an office closure. The team was amazing. Showed up right on time, worked efficiently and diligently wrapping sensitive items as directed. Once received at home they were very organized, efficient and so helpful. I would highly recommend them!

SCAM ALERT! changed rates first payment by over $10 a month. Rude when asked and refused to fix…read more Mary is a scammer.

I never leave reviews but need to give a shout out and a huge thank you to Sheila. I showed up on…read morean extremely tight schedule with a piece of furniture that unexpectedly did not fit into my unit. She was extremely efficient, helpful, friendly and calm and transformed a hectic day of moving debacles into something better and it was very much appreciated. The premises are also super clean and well lit. Highly recommend (and thanks again, Sheila)!

Saved us! We looked for an outdoor parking space for weeks and had no luck. Public Storage on…read moreHobson was so quick to help us. Max and his crew are so friendly and professional. This is the only place we will be recommending to anyone who asks. Right location, right people, and right prices!

Stay away from this establishment! They are total crooks. Despite purchasing the insurance we have…read morelost. When we moved our things in we, unfortunately, had the mishap of having 2 boxes that were left outside our unit. We received a phone call from them the next day saying we had two boxes that had remained in the hallway. I was grateful and thank them but and let them know that I was in between Montreal and Toronto and not back for another 3 weeks only when I returned I was informed that they had thrown away my boxes. I was absolutely stunned and frankly devastated because the value of the boxes was very important and precious to me. I was offered no compensation and was told that the management doesn't want them to keep anything for customers. And that the cleaning crew threw out my two boxes. That is obviously not what they did with the boxes. I stayed for a full year in their establishment in despite this since most my things were already there. I offered a reward to get my things back but obviously never got them back.

Mary and Laura were vert nice! offered all the information we need and we were all set!read more

We thought we were only going to need a storage unit for a month but our condo keeps getting…read moredelayed. These ladies are so amazing. They make it so easy to extend month by month and the price point is amazing as well!

Stored my car at Public Storage for a couple of winters.The staff has been excellent (4120 Finch)…read more I have had zero issues using this location and would use them again without hesitation.

Quick, courteous service in just minutes!! The process was really easy for me to get started. My…read moreexperience with Riza and Faried has been unforgettable and makes me feel safe and truly at home. I'm new to the area and she has helped me understand how the building operates and welcomed to the neighborhood. I'd gladly be a tenant at this specific location knowing she is here. She is truly irreplaceable and welcoming.

The Public Storage in 730 Birchmount Rd. Scarborough was very nice and clean. Manager Sabrina and…read moreShakira given me a Great Service and warm welcome from the moment i walk in until i left. They are genuinely helpful and kind. Highly recommended!

This facility is a joke, don't nobody use this as storage as they the staff and employees get in…read moreyour locker with a master key they have for any public storage lock you purchase from them. I am missing more than half of my stuff that's not furniture. All sports memorbial, all video gaming equipment and games, jewelry, sports jerseys and much more. They are only open from 10pm till 5am and can tell when you enter and when you leave so they would have 7 hours to take pictures then remove your items take what they find valuable and put everything else back in place to try and fool you. Although everyt8me I entered it looked different then the time b4, when I brought this up she had laughed and asked why anyone would do that, playing stupid. Anyways after me paying for insurance every month there is nothing I can do and these storage facilities know this, therefore know they can rob you blind while upping your rent every 6 months to a year. I started paying $226/ month and finished at $504. 79 in a 10 year span. I can rent a room in a house with shared amenities I.E. running water, electricity and appliances for Less then they are asking for a 10x15. Absolutely disgusting joke. This Public storage is located at Birchmount and Comstock in Scarborough Ontario Canada ran by Sabrina. Please, no one make the same mistake I made. I paid all these years just to empty my locker and to find everything I was paying to store and keep safe was stolen by the people working there.

Great service and clean facility!…read more It was my first time visiting the storage unit we have on site here and was very pleased with the customer service and facility. The reception at the front was very nice and helpful with where I needed to be. Super friendly service and made me feel so welcomed (as a first timer). The store front is quite large and very clean. Coffee station on the side if you'd like a sip and water available as well which is always a nice touch! The storage unit is your typical storage. Imagine rows and rows of locked units. The only down side is that there is no light in the unit so can have a hard time seeing when you're in there. But the hallway lights are bright enough for you see get some visual of what's inside. Washrooms are also available. I really liked the load docks where I was able to park my car to load things in and out of storage. Large trolleys are also available for use within the facility making it easier for you to move all your belongings. Overall a great experience!

I stored my stuff here for several months after having used the Downtown East XYZ Storage facility…read more Pros: generally clean and secure facility; dependable about monetary stuff; has an old-school freight elevator that makes you feel like you're in a movie Cons: definitely not as clean and shiny as the (newer) downtown XYZ Storage location; front desk staff can be variable (some are super friendly, others less so); no recycling on-site NB: the dimensions of the lockers are variable and only refer to the total volume (e.g. 3' x 4' x 4' locker could actually be 6' x 4' x 2'), so if you want to store something that's close to the maximum dimensions of the locker, check the space first! Overall, I would recommend this facility.